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parfumdreams Reviews 

3,777
•
TrustScore 4.5 out of 5

4.3

Cosmetics and Perfumes Supplier
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See what reviewers are saying

Rated 4 out of 5 stars

Jag väntade mer än 35 dagar för återbetalning, ((Unfortunately, when we opened your return shipment, we noticed that it was delivered without any contents. The item you returned was not inc... See more

Rated 5 out of 5 stars

I have heard both bad things and good things about perfumedreams for me the perfume i ordered was correct no fake and orders i made have always arrived since i think perfumedreams.se have deliveri... See more

Company replied

Rated 5 out of 5 stars

Perfumdreams My five stars are given not just because I found what I was looking for, even for a reasonable price & för the swift delivery & för the package which was professionally made, I recei... See more

Rated 5 out of 5 stars

This store has a very good diversity of products with good discounts and prices. More than anything I bought hair products, it was very easy for me to find the information on each product and the reco... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty product supplier
  3. Beauty supply store
  4. Perfume store

Written by the company

Välkommen till parfumdreams – WHERE BEAUTY COMES TRUE. Hos oss handlar allt om dig – din stil, ditt utseende och dina stunder av egenvård. Sedan 2004 har vår webbutik förenat skönhetsälskare i 15 länder och fört med sig inspiration, trender och favoritprodukter direkt hem till dig. Sedan 2018 är vi dessutom stolta över att vara en del av DOUGLAS-familjen. Vårt uppdrag är tydligt: vi vill föra in skönhet i din vardag. Att känna sig vacker och må bra ska inte vara en lyx eller ett privilegium, utan en daglig stund av självomsorg som du kan unna dig utan kompromisser. Och eftersom skönhet är lika unik som varje människa firar vi den mångfalden varje dag. För dig kanske skönhet betyder en naturlig eller uttrycksfull makeup, en hud- och hårvårdsrutin, eller en doft som speglar din personlighet – oavsett hur du definierar skönhet finns vi här för dig med passion och expertis. Letar du efter inspiration till din self-care-rutin, vill du upptäcka nya trendprodukter eller fylla på dina dagliga favoriter inom makeup, parfym och hudvård – och alltid till bästa pris? Då har du kommit helt rätt – parfumdreams är platsen för dig! I vår butik hittar du över 600 skönhetsmärken, bland annat Prada, Montale, Lancôme, Armani, Kérastase, Shiseido och Yves Saint Laurent, med ett brett urval av produkter – från älskade klassiker och de senaste nyheterna till exklusiva nischdofter. Hos oss hittar du allt du behöver för din look och dina personliga välmåenderitualer – till rättvisa priser och med en service du kan lita på. Vi önskar dig mycket nöje med att upptäcka och shoppa hos oss!

ParfumDreams

Written by the company

180 dagars returrätt
Alltid fri retur
Snabb leverans 3-5 arbetsdagar
Gratis varuprover
Fri frakt för ordrar över 250 sek

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.3

All reviews

(3,777)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Late delivery and no communication was…

Late delivery and no communication was given.
I had to call customer care finally and get things sorted.

8 June 2018
Unprompted review
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Reply from parfumdreams

Hello, Thank you for your feedback! We are glad that this matter got sorted. Best regards, Parfumdreams customerservices

Rated 2 out of 5 stars

Tony thing dilivered in a huge box

I had a package for a verry Tony makeup tube, not even fragile, in a huge box. Not god at all for the inviroment.

1 June 2018
Unprompted review
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Reply from parfumdreams

Hello, Thank you for your feedback. We will take this forward to the concerned department. Kind regards, Parfumdreams Customer Services

Rated 1 out of 5 stars

WARNING!!! Dhl says it delivered but not to me! Is this a scam site?

Dhl says it delivered but not to me. So far this website is a scam for me. No answer from parfumedreams! So money down the drain for me. Why ask for a review when it’s not delivered. Ordered on the 21st of April now 2 May still nothing has arrievied. But DHL says it was delivered on 26th. 2023 update for years I tried but it was just a scam site. nothing was ever delivered. SCAM!!!!

2 May 2018
Unprompted review
Rated 5 out of 5 stars

Highly competitive price. Trustworthy too.

Got a nice price on Prada l’homme Edt 100ml (ie, highly competitive ), decent delivery time (the delivery period coincided with the holiday-ridden Easter holidays in Sweden, thus basically doubling delivery time from 4 days to 8 days), and some bonus goodies (2 perfume samples, a piece of chocolate, and some coupons valid at German retailers).

All in all a smooth and trust-building transaction. If their price comes in as equally competitive the next time I’m in the market for a fragrance then I won’t hesitate to make another purchase from Parfumdreams.

PS One complaint here and it has to do with DHL’s handoff to Sweden’s Postnord: the package tracked perfectly well online until it reached Sweden. I received a tracking update on DHL’s tracking page that a delivery was unsuccessfuly attempted at my home adress. Usually in similar circumstances the courier service drops off the package at a so-called service point in my vicinity, and I’m emailed/texted a message where I can pick up my parcel. This time my package fell into a black hole - I didn’t receive any notification of where my package was. The DHL tracking site stated that the package was in the hands of partner Postnord and that it was waiting for me to puck it up at a service point. I walked around to all the service points in my area until I found my package.

It appears that DHL’s delivery logistics break down once their Swedish partner Postnord takes over.

4 April 2018
Unprompted review

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