PSH Environmental Ltd. (Parkers Skip Hire) Reviews 708

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and reliable delivery and collection services, often highlighting the punctuality and flexibility with scheduling. Many appreciate the competitive pricing and the helpful, friendly staff who are always ready to assist with orders and inquiries, making the overall service experience smooth and pleasant. However, some customers also noted occasional issues with specific deliveries, particularly regarding the placement of skips in challenging locations. A few other people also felt that some staff members were rude or unprofessional, especially when discussing collection schedules for ongoing projects.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt delivery and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being friendly, helpful, and... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the process quick and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had several skips from PSH in the past and always found them to be reasonably priced and have an efficient service. The guys that drop off and pick up are always friendly. My most recent skips... See more

Company replied

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Booking was straight forward, rates very competitive (best rate I could find). Skip was delivered 1st thing in the morning on the hire start date and the driver was super... See more

Company replied


Company details

  1. #10 of 47 best companies in Waste-Management Service
  2. #6 of 29 best companies in Recycling centre

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

708 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent

We recently booked two skips on different days. The skips were picked up as requested which was important re access.
Staff are friendly, would highly recommend

30 March 2026
Unprompted review
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Steve, much appreciated!

Rated 5 out of 5 stars

As always PSH are efficient

As always PSH are efficient. The staff are very friendly, helpful and knowledgeable. The prices are good, I wouldn’t go anywhere else.

18 March 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you so much Paul! You've got that right, we definitely love efficiency!

Rated 4 out of 5 stars

When skip was collected I think 7/oc…

When skip was collected I think 7/oc was a bit early.

14 March 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Hi John, thank you for your review and I apologise that 7am was a bit early for you. Our drivers start at 6:30 so we are able to offer early deliveries for people that need them. It also allows our drivers to finish earlier so that our lorries are off the roads and we don't add to home-time traffic at the end of the day.

On the day off collection you were perhaps unfortunate to be near to a delivery that was requested to be an early one (after the drivers deliver a skip, they then pick one up). If you ever have a preference over what times we need to avoid; just get in touch and we'll make sure we don't disturb you early again.

Rated 5 out of 5 stars

Competitive price

Competitive price. Delivered and collected on time. Pleasant driver.

11 March 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! :)

Rated 5 out of 5 stars

Great overall experience

Booking was easy, skip was delivered and taken away in a timely fashion, all at a reasonable price.

7 March 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you!

Rated 1 out of 5 stars

Psh have let themselves down today…

Psh have let themselves down today especially the guy in transport.
We are currently under taking a massive house renovation. Complete roof off and a new level added the builders have told us around 7/8 months like an idiot i recommend them to PSH as I used them on my last project. This was meant to be a roll in and out service. They have already collected one and dropped another one off this second skip was only half full they turn up to collect it I tried to expain to the driver he was rude and just said well they haven’t ordered another one. Why would we? It’s only half full. Then just turned around and loaded it anyway.
I rang up and spoke with someone who put me through to transport.
What a absolute Moran of a man I spoke with
Rude, aggressive, arrogant, I explained the situation and he wasn’t interested. You’ve had it longer then 7 days and that’s our T&C
To which I replied well then no point
In using you again then is there.
He starts shouting don’t you threaten me bla bla probably about to give himself a heart attack.
When I finally got a word in. I explained no one is threatening you. I’m saying what’s the point in me using PSH for skips on big projects if you’re going to collect every 7 days? His reply was we are very busy and need the skip back and can’t wait for you. 😂😂 and put the phone down on me.
So after having about 10 skips maybe more on 2 projects I will never ever use this company again. And I’ll make sure I tell everyone who cares to listen. I’ll do my absolute best to make sure any members of my family and friends never use this company again.

This is where I would normally say not only have you missed out on another 5/6 skips. You’ve also lost a customer who’s ordered many skips from you in the past and recommended you to many others.

Reply. To the below.
First off, nobody from my end was giving any members of your staff verbal abuse.
One of your staff was Rude aggressive and damn right unprofessional. And got his knickers In a little twist when I said well if your going to collect skips after 7 days on a big project there’s no point in using you again. He went from 0 to 100.

2nd, I’m not the only person to have this issue, from what I see from your reviews. So, instead of Victim blaming. Try and educate your staff, and maybe offer some training in how to deal with customers. Not only did one of your member of staff get aggressive and rude, he also tried to mock me in what I was trying to explain to him.
3rd, what makes you think PSH are that important that I will ring one of the directors and have a chat. I’ve left my review on my experience I won’t use you ever again. And I will tell absolutely everybody who cares to listen what a rude unprofessional company you are.

20 March 2026
Unprompted review
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

We are sorry you have felt it necessary to provide a customer review as PSH has not met your expectations, although we are unable to match you to the service you are reviewing.
Furthermore, you have made accusations which are derogatory and untrue, which we feel require clarification for the benefit of our customers.
At the point of placing an order a confirmation is sent detailing the terms of hire and hire period. Subject to availability, PSH will discuss extended hire periods at the time of order or during the original hire period and will always work to accommodate longer term hire periods for ongoing projects.
It is worth noting that we do not tolerate verbal abuse towards our staff members, which sadly on this occasion a staff member was subjected to.
If you would like to contact us directly to discuss any grievances you feel you may have with PSH, a Director will be available to take your call.

Rated 5 out of 5 stars

The best skip hire in Norfolk… without doubt!!

Delivered and collected on time and with a smile!

PSH never fail to be extremely helpful, answering any questions and doing everything to offer an exemplary service!

3 March 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Wow Paul, what a fab review! We love it! We have quite high standards so this is great to hear. ;)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, so easy to book.

28 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! We've tried to make the process as straightforward as possible so this is great to hear. :)

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service. Worked with the LA to enable skip to be located near the house. Delivered and collected promptly and safely. Instructions were clear and reasonable. Overall, very impressed.

27 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you so much, we are really pleased to hear that! It's what we aim for. :)

Rated 5 out of 5 stars

Very Good

Brilliant as ever.Ian is a credit to the company won't use any other skip company always on time and reliable been using them over 35 years.

17 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Wow Jamie, thank you. We've been going for 40 years so that's not bad at all!

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