ParkFlyRent Reviews 40

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Everything was fine, nice idea. Pretty helpful guys at the office that isn’t exactly at the airport, but they offer you the ride to pick up your car.

Rated 1 out of 5 stars

One star is because it is a good idea but we will never use ParkFlyRent again because the company is basically trying to screw you. When you return the car the agent runs out straight to a spot on the... See more

Company replied

Rated 5 out of 5 stars

The staff at ParkFlyRent have been exceptionally helpful when organising multiple cars for our employees who have been flying between the UK and Amsterdam. We can highly recommend.

Rated 5 out of 5 stars

Easy process, excellent business idea, quickly check in and check out. Nearly office to AMS AP Shuttle service to and from Airport

Company replied

Company details

  1. Car rental company

Information provided by various external sources

ParkFlyRent offers great rental cars at very affordable prices. Excellent service included! We combine a unique combination of airport car parking and car rental services via an innovative 'car sharing' service. This way travelers can save on parking costs at airports and other travelers who use the same airport pay less for a rental car. Together we can make mobility more sustainable: by better utilizing existing capacity we step-by-step reduce the need for producing new rental cars. We are part of the strongly growing so-called 'sharing economy'.


Contact info

4.0

Great

TrustScore 4 out of 5

40 reviews

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Rated 5 out of 5 stars

Great service.

Great service.
Friendly staff
Reasonable price
Very smart and environmentally friendly concept
Recommend!

1 November 2017
Unprompted review
ParkFlyRent logo

Reply from ParkFlyRent

Great that you're appreciated our service! See you next time.

Rated 5 out of 5 stars

Very Good!!!

31 October 2017
Unprompted review
ParkFlyRent logo

Reply from ParkFlyRent

Michael, thank you so much. Do we see you next time again?

Rated 2 out of 5 stars

It made no sence that we had to pay …

It made no sence that we had to pay extra for every other country we were to drive in.

31 October 2017
Unprompted review
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Reply from ParkFlyRent

Dear Halfdan, thank you for your comment. If you wish to avoid paying for cross-border cards next time you book, please book through parkflyrent.com the next time: there, the cross-border card does not apply, but instead you get 100 free km per day and pay only if you exceed this. As you'll understand, all rental car companies in the Netherlands offer some form of restriction, as it is simply not feasible to offer rental cars for as little as € 11/day with completely unlimited use.

Rated 5 out of 5 stars

Awesome concept

Awesome concept, great service, looking forward to using again!

31 October 2017
Unprompted review
ParkFlyRent logo

Reply from ParkFlyRent

Great that you liked our concept and our service. We love to see you again!

Rated 5 out of 5 stars

Great customer service

Great customer service, good prices, practically new car.
Exceeded expectations.

31 October 2017
Unprompted review
ParkFlyRent logo

Reply from ParkFlyRent

Peter, we will do the best we can to exceeded the expectations the next time to!

Rated 1 out of 5 stars

An unpleasant experience

Please see my email, that was sent to you on 17 Oct, and try to answer it.
I wrote:
Yesterday we had an unpleasant experience when we returned the car, and it turned out that we had made more than 1,100 kilometers a day.
The other meter in the car showed much less than 800 kilometers.
We know we did not leave Amsterdam except for one day when we went to Sprookjes park near HORN which is 60 km in each direction.
After a lot of unnecessary and unpleasant talk, your representative gave up the difference that we never thought was. You can also see all our trips on GPS. we didnt move without it.

I would like you to check (i.e. the photo of the pannel, that you have) what hapened to avoid such misunderstanding for futur time

Thanks

31 October 2017
Unprompted review
Rated 1 out of 5 stars

Gave us a smaller car than reserved

They gave us a car that was smaller than we had reserved, and it was totally inadequate. They would not give us a larger car without paying a high extra charge. We had to go back to the airport the next day and change cars.

31 October 2017
Unprompted review
Rated 1 out of 5 stars

poor experience, unhelpful staff

pick up from airport was delayed, and to wait 2 hours. car was not clean, and not what I had booked. staff very rude and not nice, he didn't change or upgrade the car even i was happy to pay extra. they took us to office and paperwork took another 2 hours. very unhelpful staff. worse experience.

30 October 2017
Unprompted review
Rated 1 out of 5 stars

We were charged 300 Euros for a tiny …

We were charged 300 Euros for a tiny scratch that was there before and when we pointed this out, the guy said it doesn't matter.
When we brought the car back, another went straight to this same area and said it wasn't there before.

30 October 2017
Unprompted review
Rated 4 out of 5 stars

Close to perfect

Close to perfect; VERY customer-oriented.
However, time from arriving at airport until you drive away could and should be reduced.

30 October 2017
Unprompted review
ParkFlyRent logo

Reply from ParkFlyRent

Thank you for your review Joost, they are still re-building the airport but we do the best we can. Hopefully the next experience is perfect!

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