Bristol Airport Reviews 

Do not use this company! Service is absolutely terrible. Car came back with huge and deep scratches along the front bumper, completely caked in mud and it took them an hour and half to return the car. Absolutely awful

I used PARK SPHERE SERVICES LTD and if i could score a zero i would. I cannot say this strongly enough
DO NOT USE THIS COMPANY!!
Oh it may well be the cheapest near Bristol Airport, yes, "near", they say its onsite for the airport, but what they don't tell you is that you have to pay £7 for them to take your car out of the airports main carpark and park it somewhere else, then when you return pay another £7 to get yourself out the car park. So what ever you pay them, add another £14 to your costs.
The staff are rude and completely unhelpful, when i queried the attendant (when i was able to prize him off his phone) he just said "its all in the email", the email you get AFTER you've booked with them. The email just says "Airport levy charges not included" nothing saying "you have to pay £14 to get your car back". When i stated my case for the fourth time and got the response "its all in the email" i admit to getting very frustrated and was then raising my voice a tad to which i was told to stop abusing him and the race card pulled! I will categorically state now no racism was used i was arguing about the payments.
We were told by a Bristol Airport worker that many people have complained about this company but they are nothing to do with the airport itself.
When we returned we followed the instructions and called them when we collected our luggage and took the 10 minute walk to the pick-up point. We then waited over 30 minutes in the rain for our car to arrive, no cover so we and our luggage were drenched. We asked the attendant to chase it up twice before it arrived.
I will never use this company again and i strongly advise everybody to not use them.

Bristol airport access and parking is now a complete joke. It's difficult to gain easy access and the charges are a complete and utter rip off.

For a four day trip to Prague I used a Bristol Airport recommended Meet and Greet service, through Compare the Airport Parking from GLD1 Trading Limited. The Parking Space was optimistically called Royal Valet Parking. Sounds posh doesn't it. Unfortunately Royal Valet Parking turned out to be a field on a disused farm, approached by a muddy rutted track just north of Sidcot on the A38, some 8 miles away!

Have a look It's the other side of the A38 to QueensMead Court. Personally I wouldn't have parked a tractor there. So, for all who reported their dash-cams being disconnected, now you know why.

Extra charges were incurred getting the vehicle in and out of the Short Stay parking at the airport, the Asian guys driving my car had no uniforms or means of identity and seemed decidedly dodgy. The payment terminals if they work have displays so dim you cannot see them in daylight.

Bristol airport and associated parking facilities should be avoided at all cost, It is without doubt the worst airport I know.

There is no ability to amend booking once arrived. My work away lasted for some days longer than anticipated and I sought to extend car park stay but the system doesn't allow this and instead charges an overstay at £30 per day on top of the already high prices!

I went on holiday from Bristol Airport, booked a meet and greet parking place. The company weren’t clear with instructions and this resulted in me driving into the drop and go area, if you drive into the area you have to pay even if you don’t stop. Eventually found what I thought was the correct car park, but to check and to prevent having to pay again for going to the wrong place I stopped to call the company, I was stopped for less than 2 minutes and have been fine £60. I completed the appeal and it was declined. Bristol airport parking are thieves and this is not an airport car park I would recommend or trust.

Clearly they just want you to drive whilst using your phone.

The worst airport and service ever. Charged me £40 for 26minutes and to makes the mater worst the gate operator even had a smirk in his face as he said it it’s right. AVOID AVOID AVOID. Scams all of them.

About to book multi storey car park (not in peak period), more or less same time as last year, last year £140, this year £220?

Part of suspension fell off on way home after using Silver Parking. £850 repair bill. Mechanic said bottom of car smashed. Asked me what I had been doing. I assured him just routine roads (I'm also nearly 60!). Then said had I just collected the car from an airport. His reaction? Was it Silver Parking Bristol Airport by any chance? He had exactly the same happen to him a few weeks previously. Of course the airport deny all liability as the damage wasn't reported at the time (how are you supposed to spot under car damage?). Not sure what they are doing at the airport. My guess is speeding over speed bumps. Will never park there again.

booked for a week but went 12 hours over.
99 pounds for a week but the 12 hours cost us an extra 30 pounds ??
probably go elsewhere next time

The airport feels worn and outdated, still relying on buses to transport passengers to the aircraft, even in 2025.

The shops and dining options are overpriced, and there's a noticeable lack of seating throughout the terminal, contributing to the overall tired atmosphere of the airport.

Additionally, the security staff were rude, particularly one individual with an American accent who shouted at customers. While I am accustomed to traveling globally, I recognise that for many, this is their first travel experience, and they may require extra assistance. His demeanor came off as self important and discourteous to venerable customers, shame on you watching from a distance.

Arrived at Bristol airport to 40 minute queue to get silver zone bus back to car park. Then had to wait further 40 + minutes in reception for them to find my car. Very poor service! Wouldn't have minded so much if I hadn't paid £120 for the privilege. Don't waste your money!

Parking charges are ridiculous. Most of the place is poorly sign posted and at the moment looks more like a building site. What a dump

Avoid Park Sphere Services (booked through Compare the Airport Parking). I won't use any 3rd party meet and greet companies again. They were so dodgy, kept us waiting for 45mins when we returned - could hardly speak any English and i had no paperwork to demonstrate they were insured etc. They meet you just inside the barrier at the short stay car park so you have to pay for that (£14). Also disconnected my dashcam without consent. Was just relieved to eventually get my car back and in one piece. Will only use official airport parking in the future.

Don’t read all negative comments. We booked to leave our car at Silver Zone carpark for 4 nights, we can’t fault the service we received, from the key drop off and collection, to the transfer to airport and back. shuttle was a matter of minutes to and from airport. Staff were very helpful and we Would leave our car here again.

It took longer to queue to get on the bus to the silver car park than to fly from Isle of Man . I waited for nearly 2 hours in a line stretching up and down and filled the hall up to the entrance. Stupid and frustrating Bristol airport car park madness. Fly from anywhere except Bristol.

Rip off prices, poor service. Had to wait 45 mins for a bus after getting back to Bristol because they weren't enough buses. They know how manay people are coming through the airport so its their choice to understaff the services. Ive been flying out of Bristol for 30 years but will be avoiding in the future.

I booked with Park Sphere Services Ltd admittedly because they were cheap. Never again. Very disorganised. You wait at the exit of the short stay car park. You don't know who you are waiting for - the men have no ID, etc and just hand you the ticket to exit £7.00 - and disappear. On arrival back to Bristol Airport I was disgusted to be told I had to wait 45 minutes for my car. When I said I had severe COPD and couldn't wait that long (and it was midnight) and I had a 90 minute drive home, they said I was number 5 and had to wait. I waited 40 minutes. I had no luggage, so was straight through the airport and my trip was spoiled by this long wait. Never, ever again.

We arrived to absolute chaos for drop off, no organisation or structure, clear guidance should be provided prior to drop off. One staff member trying to support everyone whilst they rest stood or sat around.
We parked in the Disabled Bay, put the badge in the windscreen and under guidance selected the Disabled Driver option on the booking screen, all the time being bumped and nudged by people. there was no effort to keep the flow off bodies safe in any name, shape or form. Was told to get a YELLOW tag, place it on the keys and drop it in the slot, all done went on holiday.
Returned with exhausted children at around 1am, went to collect keys and when handed them was told it was parked at the very far side of the car park, asked why it was not in a Disabled Bay and was told "you have a yellow tag and not a blue", staff member was so rude as the conversation went on and I explained I did EXACTLY what I was told, very dismissive of any disabilities and clearly really didn't care, just fobbed me off with "sorry but that's not our problem as you have a yellow tag!". I was too tired to argue, advised her she was rude and offensive to disabled drivers to which she just shrugged and dismissed me by moving to the next person in the queue so went to collect my car and low and behold the Blue Badge was still visibly sat in the windscreen in full view to add insult to injury.
I have seen reports and reviews highlighting this issue before so clearly they are not learning, maybe they need retraining on DEI and the should make the process clear before ramming hundreds of people into such a small space.
Not worth the cost, would have been better to pay slightly more to park in the airport multi-storey with a 2 min walk.
Consider what you get from it before paying out!!!
Only gave a 2 because the driver was nice.

As others have commented disrespectful unhelpful staff who appear to be very unhappy in their jobs . I returned today to the new system..massive queue outside terminal by m &s store .passengers clearly shocked with disbelief of the chaos.It was like checking in at the airport again just what you need at the end of a holiday and flight[not]..headed onto bus .overcrowded and unsafe i nearly fell trying to hold on to my suitcase as well as myself another seated passenger luckily helped me . Costs have increased but sadly the service has very much decreased .Presumably we will have to use another airport or put up with this shoddy service.Personally I think Bristol Airport need to listen and take action on all this negative feedback

Bristol airport ran by retards…. Over priced parking what a joke this place is….. crab airlines cheap and nasty…. I recommend using another airport… pathetic place..😡😡🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿