While it appeared that there were not enough vans out to pick up guests - we waited outside for fifteen to twenty minutes before several vans showed up - there were forty people waiting in a line pr... See more
Company replied
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See what reviewers are saying
No rates were posted, it was 25 for two hours and then it wouldn’t extend my parking through their extended parking selection so I had to start a new session where I found out I could pay for one hour... See more
Company replied
The sign up process could have been a bit more efficient. The price was rather high for a Sunday afternoon not peak hours for a Holiday as well. Otherwise the lot was clean and the parking area was... See more
Company replied
The Parking lot was well lit and the instructions for payment were easy and clearly visible. The payment itself was way too expensive, as I had to pay $18 to park for 1 hour!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
110 East Trinity Place, 30030, Decatur, GA, United States
- (678)471-7447
2.5
Poor
164 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid for parking three times
I paid for parking three times. Only allowed you to pay up to three hours per sign. So I paid for additional spot and then realized I could extend it. So I extended it.
16 April 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Same fee regardless of how long I…
Same fee regardless of how long I stayed, vague explanation of when it costs to park on the sign; I probably paid when I didn't have to anyway.
23 April 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The man who managed the lot was very…
The man who managed the lot was very helpful when the app gave me trouble adding time…
13 April 2024
Reply from Parking.com - 110 E TRINITY PLACE
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The sign up process could have been a…
The sign up process could have been a bit more efficient. The price was rather high for a Sunday afternoon not peak hours for a Holiday as well. Otherwise the lot was clean and the parking area was well kept.
31 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Pricey
Parking is scarce in that area. The courthouse garage was full and I had no choice but to park elsewhere. $12.99? That's pricey and double the court's parking fee. Not cool!
26 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
holy awful over priced parking, batman
Wow, $37 for an evening of parking where the going rate is $10-$20. App is hard to use. Awful experience
16 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
My experience was fine....but those…
My experience was fine....but those prices are too high for to only have three hours.....but any way
16 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Very easy and quick
15 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
That's great to hear! Thanks for your review.
Thanks,
Parking.com
$12.99 price to high for 10 minutes to…
$12.99 price to high for 10 minutes to 30 minutes.
8 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
App did not work
App did not work. Parked somewhere else, since I knew I would be towed, because of the failure of your app. Fix the app!
10 March 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I was double billed for a parking…
I was double billed for a parking transaction. Processed for the exact day, time, and location is on my credit card.
24 February 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Ripoff
5 minutes, $12.99. 3 hours, $12.99. Not stated clearly anywhere that there is a flat rate. This is absolutely crooked. I spent $26 on parking when I could have spent $13, which is outrageous enough. I walked around for a while looking for an attendant to no avail. Exactly What service are you providing for my $26? Also, why did you need my email? To bother me with this? You guys suck.
29 February 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Inefficient, poor interface, too costly
Took too long to set up first time account via scan code. No indication that I’d be able to add time later, if needed — and I bought more time than was needed as a result. An oh yeah, the rate was ridiculously high.
28 February 2024
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - 110 E TRINITY PLACE
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Support apple pay
Support apple pay. Allow signing up for an account with external providers, for example Google or Apple.
18 February 2024
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