Parking.com - 1156 15TH ST Reviews 5

TrustScore 2.5 out of 5

2.6

1156 15th street NW, 20005 Washington, DC, US


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See what reviewers are saying

Rated 4 out of 5 stars

It gives us great options on parking spots and it’s user friendly very easy to use and I love the people that work at the parking garage that I use.

Company replied

Rated 1 out of 5 stars

Using the QR codes posted in the parking area has been problematic. Have had a series of issues with the various payment methods. At times the system seems to go into an endless loop when trying to p... See more

Rated 1 out of 5 stars

When we arrived the garage was not open. There was no way to get ahold of anyone or cancel our reservation. We have an inquiry pending with Parking.com. No response yet, we ended up paying double to p... See more

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1156 15th street NW, 20005, Washington, DC, United States

  • (202)391-3295

2.6

Poor

TrustScore 2.5 out of 5

5 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Parking.com systems (both web and App) have many issues!

Using the QR codes posted in the parking area has been problematic. Have had a series of issues with the various payment methods. At times the system seems to go into an endless loop when trying to process the payment resulting in a failure to record the parking action. On-site attendants say the systems do not work - an offer to charge manually at full price. When accessing the parking system through the QR code posted at the garage the system provides an option to save the payment information - it does not work and requires manual reentry of information each day. Payment by ApplePay does not work - must use a credit card. Multiple inquiries for monthly parking pricing and sign-up have been ignored. The system for monthly inquiries requires a user be set-up but the system has no provision "add" a user. No response to multiple emails sent via "Contact Us".

8 October 2024
Rated 1 out of 5 stars

Garage closed well before posted hours, was unable to use the spot.

When we arrived the garage was not open. There was no way to get ahold of anyone or cancel our reservation. We have an inquiry pending with Parking.com. No response yet, we ended up paying double to park at the hotel which is what we were trying to avoid. This was more of a hassle than a help.

30 July 2024
Parking.com - 1156 15TH ST logo

Reply from Parking.com - 1156 15TH ST

Thank you for your review. We are very sorry to hear this and will issue a refund.

Thank you,
Parking.com

Rated 4 out of 5 stars

It gives us great options on parking…

It gives us great options on parking spots and it’s user friendly very easy to use and I love the people that work at the parking garage that I use.

17 February 2023
Parking.com - 1156 15TH ST logo

Reply from Parking.com - 1156 15TH ST

Thank you for your review, Federico. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking.

Great parking. Easy to find. The women in the enter pretty nice person.

1 February 2023
Parking.com - 1156 15TH ST logo

Reply from Parking.com - 1156 15TH ST

Thank you for your review, Isabela. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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