Parking.com - 14 E Moreno Reviews 162

TrustScore 2.5 out of 5

2.7

14 E Moreno Ave, 80903 Colorado Springs, CO, US


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Rated 3 out of 5 stars

Paid $8.35 to park two hours 11AM-1PM on a Sunday. Rates should be clearly posted, before payment process begins. If demand-based pricing is in effect, that should be stated as well. Adjacent on-st... See more

Rated 3 out of 5 stars

There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended &... See more

Rated 3 out of 5 stars

The cost is overpriced. I would have chosen a metered parking space if one had been available. The app to pay is not very easy or user friendly. The app has too much going on with all the colors... See more

Rated 5 out of 5 stars

What i liked about this pay parking lot was the reminder of when your time was going to end and if you would want to add more time without going back to the pay station!

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 14 E Moreno Ave, 80903, Colorado Springs, CO, United States

  • (719)635-4715

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Super inconvenient way to pay for…

Super inconvenient way to pay for parking. Having to enter all of your information and credit card. Incorporate Apple Pay. When it’s 10 deg outside I don’t want to be punching information to park a car for one hour.

20 January 2024
Rated 3 out of 5 stars

Overlooked application options

There needs to be an option to end your parking session when you leave your location before time ends. It's frustrating when you move to a new location & your time on the previous meter hasn't ended & you can't start a new session until the previous runs out. An option to have a parking account so that you can have a desired amount of funds in your "parking wallet" so your account can be charged until your wallet is empty, instead of your card each time you park in a different location.

18 November 2023
Rated 5 out of 5 stars

Easy to figure out

Was easy to pay online and straightforward, took me no less than 5 minutes to type in the info needed

14 October 2023
Rated 5 out of 5 stars

Easy to renew!

17 September 2023
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Fast

Fast, nice and great customer service

27 August 2023
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Paid for 4 hours parking

Paid for 4 hours parking. As soon as my payment went through I was promptly told my time was up and to leave within one minute of purchase.

27 August 2023
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

Rated 1 out of 5 stars

App didn’t give us our parking time

We scanned the parking lot QR code and requested 5 hours of parking. I gave my cc info and it charged me $10.35. Then I immediately got a text message that our parking time was coming to an end. My email confirmation which I received at 5:58 pm said we had to exit by 5:56 pm!?!?! It was pouring rain and we weren’t about to find a different spot so thank goodness we didn’t have a ticket or towed vehicle when we got back.

27 August 2023
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

convenient

convenient location

19 August 2023
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 3 out of 5 stars

Girls Lunch

It was a pain to have to download a app, that I will probably only use twice a year. I honestly prefer the old way of adding quarters to a machine.

19 August 2023
Parking.com - 14 E Moreno logo

Reply from Parking.com - 14 E Moreno

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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