Parking.com - 151 E STATE ST Reviews 135

TrustScore 3 out of 5

3.2

149 E State St., 43215 Columbus, OH, US


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Rated 2 out of 5 stars

I have never used parking.com before and was unfamiliar with how it worked. I emailed support to see what happens when I entered the parking garage. Will there be an attendance there? I received no... See more

Rated 3 out of 5 stars

Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment wer... See more

Company replied

Rated 4 out of 5 stars

Made parking transaction easy. The business meeting I attended ran much longer than expected. I was a little panicked, until I looked at my phone and saw a friendly heads up in a text message from the... See more

Company replied

Rated 4 out of 5 stars

Easy parking. Lot is clean. However, it appears the parking spaces were repainted to be smaller. Makes it more difficult to ensure my vehicle is not damaged by or damaging other vehicles since v... See more

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.2

Average

TrustScore 3 out of 5

135 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Price Increase

Price for parking increased. I got more hours for the increase but that was for time I did not need. I would prefer to only pay for the time I need. I will not look else where to park that may be the same price without the service fee.

13 February 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I was overcharged

I was overcharged! $36 is ridiculous for 3 hours.

I was parked in downtown Columbus Ohio!

9 February 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Made parking transaction easy

Made parking transaction easy. The business meeting I attended ran much longer than expected. I was a little panicked, until I looked at my phone and saw a friendly heads up in a text message from the app with an easy click to add more time. Only reason I didn't give a perfect score was the lot size and space. I drive a full size vehicle and was just a tad snug. But that's a bit typical everywhere. Otherwise, I highly recommend.

25 January 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Tried to load the zone on the sign It…

Tried to load the zone on the sign It said it did not exist even though it was printed on the sign
Open parking lot on State St East of the Ohio Theater Had to reenter all my info

6 January 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

The location is so close to the Ohio…

The location is so close to the Ohio Theatre and I felt very safe parking in your parking lot. It was very convenient to login as a guest through the QR code posted……. and then quickly make the payment for the designated parking time!

10 January 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible company

Terrible company. Even collection companies are aware of how deceptive they are about trying to get extra fees out of anyone they can. All I had to do was say the company name and the collections agent said they would take remove the notice from my name.

9 January 2024
Rated 5 out of 5 stars

easy and convenient

7 January 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

A lot easier this time

A lot easier this time. Process Still seems a little more complicated than it should be. Witnessed a number of folks struggling.

4 January 2024
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy in and out and super close to the venue

Even with construction going on, the facility was easy to get to, very fast entering and leaving, and super close to the Palace.

8 December 2023
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Reply from Parking.com - 151 E STATE ST

Thank you for your review, Jeanne. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Price increase is absurd!

The price to park here for 1 hour has significantly increased. With everything increasing around us I understand that the economy isn't doing so well. If the price had increased maybe $1 or $2 I can understand that. However, it doubled in price. I used to park at this lot for maybe $6-$8 for one hour. On this visit it was $16! That's absurd!!! There are still so many people who regularly park downtown Mon-Fri because of work. While I understand that I could have choose to park some where else this was not an option that day. I was on a limited schedule and the restaurant was right across the street. I will not recommend this to anyone for the price increase alone.

10 November 2023
Rated 5 out of 5 stars

Very easy to navigate

5 November 2023
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy to follow instructions

Easy to follow instructions. You select the time you are there. Got proper notifications. If you are unsure of event-time end, best to select at least 30 mins after event. No additional charges, then.

5 November 2023
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Bad customer service.

To begin, I had paid for three hours, and the company only gave me two. When I called Customer Service to see if they could correct this, they could not. I then asked if I could buy extra time over the phone since they already had all my contact information and again, they could not help me. Very frustrating. Had to leave my meeting, walk all the way back out to my car and purchase an additional parking pass for an additional $13. So much time, money and energy wasted, very frustrating, will not park in that lot again.

20 October 2023
Rated 5 out of 5 stars
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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