Parking.com - 151 E STATE ST Reviews 135

TrustScore 3 out of 5

3.2

149 E State St., 43215 Columbus, OH, US


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Rated 2 out of 5 stars

I have never used parking.com before and was unfamiliar with how it worked. I emailed support to see what happens when I entered the parking garage. Will there be an attendance there? I received no... See more

Rated 3 out of 5 stars

Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment wer... See more

Company replied

Rated 4 out of 5 stars

Made parking transaction easy. The business meeting I attended ran much longer than expected. I was a little panicked, until I looked at my phone and saw a friendly heads up in a text message from the... See more

Company replied

Rated 4 out of 5 stars

Easy parking. Lot is clean. However, it appears the parking spaces were repainted to be smaller. Makes it more difficult to ensure my vehicle is not damaged by or damaging other vehicles since v... See more

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.2

Average

TrustScore 3 out of 5

135 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Why to expensive

11 January 2023
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

App and Web Site need serious improvements

Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment were clunky, not intuitive and harder to use than any other parking program I have used. Rates were great but the experience was stressful due to lack of information and hard to use app/web site.

14 December 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Love the ease in paying/Hate the Cost & 3 hour max

Love the ease in paying for parking. Don't like that it's 3 hours at a time. I am handicapped and park in this zone for easy access to my office. It's extremely expensive.

23 November 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Highlight area where instructions are located

It was a little confusing what to do after parking. It would help if you marked the area that gives directions more prominently.

13 November 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was a breeze

Parking was a breeze. Picked up at our car and dropped back at our car. Waited less than 5 minutes to be picked up at airport.

28 October 2022
Rated 5 out of 5 stars

Easy to find

Easy to find. Plenty of spaces to park. Close to theatre.

14 October 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was excellent

It was excellent. I really liked the convenience of it and for a great price

4 October 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Advertised price not correct

I parked at the lot on the corner of 4th Street and E.State Street in downtown Columbus, OH because the sign on the lot said $8 per day. I went to the self service kiosk to enter my tag info and pay but was unable to use it because it was out of paper. There was no attendant working so I scanned the QR code on the sign I was asked to select my in and out times. I entered my 8 hours and was shown it would be $12.99. Why advertise one price and charge another?

31 July 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Advertised price lies

The sign on the parking lot advertised $5 or $8 evening parking. Using the qr code on the sign, I was only able to have 2 hours for $13. We were pretty displeased by the false advertising.

25 July 2022
Rated 1 out of 5 stars

The lot said all day parking for $8

The lot said all day parking for $8. The app charged me $12.95 plus it requires so much info. Not a good system when you are trying to get to a meeting.

22 July 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Was a mystery on the hourly rate until…

Was a mystery on the hourly rate until we had to pay. Also was not able to select (that I could easily tell) a daily rate. We were there for my father-in-law's induction and the veterans parade for the 4th of July weekend and would have paid whatever but it would have been nice to know what the heck we were paying for up front.

4 July 2022
Rated 2 out of 5 stars

Expensive

Price and fee was a rip off. 10 bucks for 2 hours in an empty lot. Never again.

2 July 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

Posted 1 price and charged another

Posted 1 price and charged another. Very bad. Easy to pay them (more than I should have) a little good. Better system for them than for me.

28 June 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy peasy!

Easy peasy lemon squeezy!

13 June 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

SCAM CHARGE

You had a sign in your lost that Parking on the weekend rate is $5.00 and weekday $8 your charged me $8.99 which is more than the rate of the WEEKLY. Yesterday was a SUNDAY

6 June 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Charged wrong?

Sign in lot said after hours parking $5 but when checked in on app the charge was $8.99. Not clear in app in how to get the $5 price.

2 June 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Ripoff…

Would have been nice to see a posted price for parking. Ended up paying $25.

28 May 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great experience!

We just happened to come across this by chance while staying at the Columbus Sheraton. It was wonderful!!! This was so easy and convenient! We will def use again!

28 May 2022
Parking.com - 151 E STATE ST logo

Reply from Parking.com - 151 E STATE ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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