I have never used parking.com before and was unfamiliar with how it worked. I emailed support to see what happens when I entered the parking garage. Will there be an attendance there? I received no... See more
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Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment wer... See more
Company replied
Made parking transaction easy. The business meeting I attended ran much longer than expected. I was a little panicked, until I looked at my phone and saw a friendly heads up in a text message from the... See more
Company replied
Easy parking. Lot is clean. However, it appears the parking spaces were repainted to be smaller. Makes it more difficult to ensure my vehicle is not damaged by or damaging other vehicles since v... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
149 E State St., 43215, Columbus, OH, United States
- (614)224-1320
Hasn’t replied to negative reviews
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App and Web Site need serious improvements
Hard to find information on how to create a session. Not enough signs showing the zone number or how to start a session. Once found, the web site and the process for creating a session and payment were clunky, not intuitive and harder to use than any other parking program I have used. Rates were great but the experience was stressful due to lack of information and hard to use app/web site.

Reply from Parking.com - 151 E STATE ST
Sign in front of lot showed $8 daily. I was charged $12.99
Sign in front of lot showed $8 daily. I was charged $12.99

Reply from Parking.com - 151 E STATE ST
Love the ease in paying/Hate the Cost & 3 hour max
Love the ease in paying for parking. Don't like that it's 3 hours at a time. I am handicapped and park in this zone for easy access to my office. It's extremely expensive.

Reply from Parking.com - 151 E STATE ST
Highlight area where instructions are located
It was a little confusing what to do after parking. It would help if you marked the area that gives directions more prominently.

Reply from Parking.com - 151 E STATE ST
Parking was a breeze
Parking was a breeze. Picked up at our car and dropped back at our car. Waited less than 5 minutes to be picked up at airport.

Reply from Parking.com - 151 E STATE ST
It was excellent
It was excellent. I really liked the convenience of it and for a great price

Reply from Parking.com - 151 E STATE ST
Advertised price not correct
I parked at the lot on the corner of 4th Street and E.State Street in downtown Columbus, OH because the sign on the lot said $8 per day. I went to the self service kiosk to enter my tag info and pay but was unable to use it because it was out of paper. There was no attendant working so I scanned the QR code on the sign I was asked to select my in and out times. I entered my 8 hours and was shown it would be $12.99. Why advertise one price and charge another?

Reply from Parking.com - 151 E STATE ST
Advertised price lies
The sign on the parking lot advertised $5 or $8 evening parking. Using the qr code on the sign, I was only able to have 2 hours for $13. We were pretty displeased by the false advertising.
The lot said all day parking for $8
The lot said all day parking for $8. The app charged me $12.95 plus it requires so much info. Not a good system when you are trying to get to a meeting.

Reply from Parking.com - 151 E STATE ST
Was a mystery on the hourly rate until…
Was a mystery on the hourly rate until we had to pay. Also was not able to select (that I could easily tell) a daily rate. We were there for my father-in-law's induction and the veterans parade for the 4th of July weekend and would have paid whatever but it would have been nice to know what the heck we were paying for up front.

Reply from Parking.com - 151 E STATE ST
Posted 1 price and charged another
Posted 1 price and charged another. Very bad. Easy to pay them (more than I should have) a little good. Better system for them than for me.

Reply from Parking.com - 151 E STATE ST
SCAM CHARGE
You had a sign in your lost that Parking on the weekend rate is $5.00 and weekday $8 your charged me $8.99 which is more than the rate of the WEEKLY. Yesterday was a SUNDAY

Reply from Parking.com - 151 E STATE ST
Charged wrong?
Sign in lot said after hours parking $5 but when checked in on app the charge was $8.99. Not clear in app in how to get the $5 price.

Reply from Parking.com - 151 E STATE ST
Easy to use and liked that you gave…
Easy to use and liked that you gave warning text about getting close to the time.

Reply from Parking.com - 151 E STATE ST

Reply from Parking.com - 151 E STATE ST
Great experience!
We just happened to come across this by chance while staying at the Columbus Sheraton. It was wonderful!!! This was so easy and convenient! We will def use again!

Reply from Parking.com - 151 E STATE ST
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