My experience was spoiled by the fact that we were not allowed to exit the garage (we entered the garage without difficulty), without having to talk to garage personnel electronically for many minutes... See more
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I set my appointment for 1130am to 130pm... on the way my meeting changed.. so i arrived at the garage at 11 am and left at 1 pm. I was charged an additional $8.00. I found that unfair as I was only... See more
This worked very well. I was new to the process so I was unsure. It would have helped if the directions were clear and bolded upfront. You scan the QR code going in and going out. Still wondering... See more
Easy in and out no problem with at it 1issue at garage, system issues My experience has been great thank you for easing my end of day workday!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
201 W Madison Street, 60606, Chicago, IL, United States
- (312)960-0700
3.6
Average
56 reviews
Hasn’t replied to negative reviews
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Easy and safe.
21 April 2025
I was able to get to garage
I was able to get to garage. On way out gate didn't want to open. Assistance on phone wanted me charged over $60 for 4 hours parking.
15 March 2025
Downtown Chicago Parking
I paid in advance and this was the easiest, non-troublesome parking experience I've ever had. I definitely recommend this Company. This is my first time using them, location downtown Chicago loop.
21 February 2025
My experience was spoiled by the fact…
My experience was spoiled by the fact that we were not allowed to exit the garage (we entered the garage without difficulty), without having to talk to garage personnel electronically for many minutes. This is even though we had the QR on the mobile phone. Why there was difficulty is a puzzle.
16 February 2025
Straight forward as planned
9 November 2024
This worked very well
This worked very well. I was new to the process so I was unsure. It would have helped if the directions were clear and bolded upfront. You scan the QR code going in and going out. Still wondering if it works better on the phone or printed out. I had to wave my printed code multiple times going out before it read. I had to call to find out how to add a rental license plate. There is a place in the confirmation email to add the plate. It was easy.
22 September 2024
I was able to use the QR code on my phone to enter the garage, but it did not recognize the code when I tried to leave the garage. I spent about 15 minutes trying to talk to someone and get then to le
I was able to use the QR code on my phone to enter the garage, but it did not recognize the code when I tried to leave the garage. I spent about 15 minutes trying to talk to someone and get then to let me out. They kept asking me for an order number, and said THEY COULD NOT FIND MY ORDER. I gave him the 2 numbers that appear on the QR code. Talked to two different people, they eventually found my info.
Extremely frustrating. I have used this garage many tinmes with no problems.
7 September 2024
Could not exit lot with card provided
Could not exit lot with card provided. I was stuck for 20 minutes while an attendant asked me the same questions repeatedly about my purchase. It was ridiculous. It cost me late checkout at my hotel. I couldn't believe it.
23 August 2024
Double charging :(
I paid for my parking spot in advance. I ended up showing up 4 minutes early and had to pay almost double my original price. I had paid for 4 1/2 hours. What a rip-off.
19 July 2024
Reply from Parking.com - 201 W MADISON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Bar code \ Scan code did not work
Bar code \ Scan code did not work.
Had to call for assistance and work thru issue using the order number.
18 July 2024
Reply from Parking.com - 201 W MADISON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
This is the way to park your vehicle…
This is the way to park your vehicle with no issues, quickly and easily.
9 May 2024
Reply from Parking.com - 201 W MADISON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 201 W MADISON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
IT charged me twice for my parking
IT charged me twice for my parking
Scam
28 April 2024
Unprompted review
Reply from Parking.com - 201 W MADISON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - 201 W MADISON
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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