Mixed feeling Overall compared to the rates in downtown Chicago, it was good to park where we did. The negatives were that one time we were delayed 25 minutes with the ticket machine malfunctioning.... See more
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Would give zero stars because why have a displayed price but charge people different? Then no direct contact number listed anywhere. Have to email and wait and guess what? No response. Shocking. L... See more
Company replied
Parking lot was a tad bit small and tight for my liking but it was in the heart of downtown and by everything. I would park here again.
Easy to find and inexpensive
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
220 West Chicago, 60654, Chicago, IL, United States
- (312)867-7140
3.8
Great
17 reviews
Hasn’t replied to negative reviews
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Parking lot was a tad bit small and…
Parking lot was a tad bit small and tight for my liking but it was in the heart of downtown and by everything. I would park here again.
30 June 2024
Mixed feeling
Mixed feeling
Overall compared to the rates in downtown Chicago, it was good to park where we did. The negatives were that one time we were delayed 25 minutes with the ticket machine malfunctioning. It took multiple calls to get out of the garage. Another time, there was a problem with the machine again which resulted in a 10 minute delay before someone came over and fixed the issue. A long line of (patient) drivers waited for those issues to be resolved. Need to upgrade these ancient ticket validation machine at the garage exit!
9 June 2024
Would give zero stars because why have…
Would give zero stars because why have a displayed price but charge people different? Then no direct contact number listed anywhere. Have to email and wait and guess what? No response. Shocking.
Look at the reply. Please don’t waste your time when you know your company isn’t going to respond.
11 May 2024
Reply from Parking.com - 220 W CHICAGO
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
My experience was excellent
24 June 2023
Reply from Parking.com - 220 W CHICAGO
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Good price and i was able to come and…
Good price and i was able to come and go with no problems
3 August 2022
Reply from Parking.com - 220 W CHICAGO
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Very helpful
10 November 2021
Reply from Parking.com - 220 W CHICAGO
Thank you for your review Abe. We're glad you enjoyed your stay with us!
Too expensive
Too expensive. I got the same parking lot for
69% cheaper thru another mobile service!!
18 September 2021
Reply from Parking.com - 220 W CHICAGO
Thank you for your review, Ron. We have brought this to the attention of the local management team.
Reply from Parking.com - 220 W CHICAGO
Thank you for your review Lyman. We're glad you enjoyed your stay with us!
I think they should improve their…
I think they should improve their prices for those loyal customers of the company, for example we have many that work in dowtown and it would be good if there was an accessible plan for us who are loyal customers
9 March 2020
Unprompted review
Reply from Parking.com - 220 W CHICAGO
Thank you for your review, David. We're sorry you are not happy with the rates. The online prices for this location are already discounted. We do appreciate the feedback and have passed it along to the local management team to review. Someone may reach out to you to discuss this in more detail.
Thank you,
Parking.com
I booked a space online
I booked a space online, starting at 3:30 pm. When we arrived to park there weren't any available public spots to park in. There were plenty open spots marked reserved. I called and spoke with Donny. He was very nice and told me to park in an empty reserved spot. Which I did. While it all worked out in the end, I am not so sure I will use this again. Perhaps you can make more public spots available?
17 February 2020
Unprompted review
Reply from Parking.com - 220 W CHICAGO
Thank you for your review, Paris. We're sorry that a space was initially not available and understand your frustration. We're glad you were able to get in touch with someone to assist. We appreciate the feedback and have passed it along to the local management team to review and address. We do hope you'll consider parking with us again in the future.
Thank you,
Parking.com
Reply from Parking.com - 220 W CHICAGO
Thank you for your review, Timothy. We're sorry you did not enjoy your experience. However, the location you parked at does accept a mobile pass, which is stated on the website and order pages. While some of our locations do require printed passes the vast majority accept mobile passes, including the location referenced in this review. Please feel free to email us at feedback@parking.com with additional details so we can determine what may have caused the confusion. We do hope you'll consider parking with us again in the future.
Thank you,
Parking.com
Great price great lot tho had some…
Great price great lot tho had some trouble finding on marathon day due to street closures
16 October 2019
Unprompted review
Reply from Parking.com - 220 W CHICAGO
Thank you for your review, Kelly. We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
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