Parking.com - 427 N 4th HAT Reviews 84

TrustScore 3.5 out of 5

3.4

427 N 4th Street, 70801 Baton Rouge, LA, US


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Rated 3 out of 5 stars

We were late returning to our car by about an hour. I was prepared to pay the cost of the extra hour. But the charge was $35! That’s ridiculous. The lot was almost empty. I see why. I emailed customer... See more

Company replied

Rated 3 out of 5 stars

The convenience of paying thru my phone is solid, getting the reminder that my space was about to expire is solid. However, over-charging is never acceptable. My lawyer will now have to come to my off... See more

Company replied

Rated 1 out of 5 stars

Carrying tools and equipment back and fourth to my truck after repairing the fire alarm across the street and your attendant saw me but I went over 10 minutes so hit with a fine. Our company will now... See more

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 427 N 4th Street, 70801, Baton Rouge, LA, United States

  • (225)344-4142

3.4

Average

TrustScore 3.5 out of 5

84 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Need to add 24 hour pass

I paid for 24 hour parking. Yet, when I left the lot to run an errand, my session was ended. So, I was forced to pay for parking again.

21 June 2024
Parking.com - 427 N 4th HAT logo

Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Was there for only 20 minutes because…

Was there for only 20 minutes because it was the wrong location. If I could have gotten validated for it then wouldn't have been a problem.

31 May 2024
Parking.com - 427 N 4th HAT logo

Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

Easy to set up and pay

Easy to set up and pay. I had the app but it didn't work; that's why I gave you 4 instead of 5

25 May 2024
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Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

It was awful

It was awful. Took 30 minutes to get the parking set up. Will never go back to that lot

26 March 2024
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Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Difficulty with app accepting payment

Difficulty with app accepting payment, although credit card showed $0.00 transaction indicating credit card would process.

5 March 2024
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Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

safe area

safe secure and handicsp assescible

1 March 2024
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Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very smooth

Very smooth; thank you!

1 March 2024
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Reply from Parking.com - 427 N 4th HAT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

I only wanted to park for 1 hour but it…

I only wanted to park for 1 hour but it was so confusing I ended up paying for an entire day.

17 February 2024
Parking.com - 427 N 4th HAT logo

Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Very difficult to use the app

Very difficult to use the app. There was a man asking where he could pay noting that he did not have a phone. Please add an option to pay with cash on-site

2 February 2024
Parking.com - 427 N 4th HAT logo

Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

QR code is misleading

We used the QR code to pay for parking. We were charged an all day fee of $15. I only needed 2 hrs of parking, but wasn’t given any other options.
This is not acceptable, when your posted sign had the initial hour rate would be $5. I should have been able to pay a prorated potion for my second hour.

26 January 2024
Parking.com - 427 N 4th HAT logo

Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

It is too time consuming

It is too time consuming. A swipe of a credit card is not. Or cash in the slot is not. I hate it.

10 January 2024
Parking.com - 427 N 4th HAT logo

Reply from Parking.com - 427 N 4th HAT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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