Parking.com - 444 BRICKELL AVE Reviews 54

TrustScore 2.5 out of 5

2.5

81 SE 5th Street, 33131 Miami, FL, US


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Rated 4 out of 5 stars

Buying ahead of time was super easy. I printed the qr code in case there was an issue with the phone. Would give five stara, but getting out by foot was a bit confusing and the main lobby doors were... See more

Company replied

Rated 4 out of 5 stars

Easy access and exit. The parking assistant was very helpful in explaining the swipe card procedure. Pretty hefty rates though.

Rated 2 out of 5 stars

It's really confusing when entering the garage and not being able to take a ticket and start reading the new method. Then, you lose time reading the message, logging in, adding the card and then sen... See more

Company replied

Rated 3 out of 5 stars

Visited parking garage during initial operation of this system at building. The line was long as guest were unsure of process. Service staff was helpful when asked. Also was unable to apply the parkin... See more

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

54 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Execution

Process is poorly executed, not enough information upon entering the garage, doesn't account for the lack of cellular signal in a basement garage, very limited options. Overall, a very frustrating experience. While the garage did have an attendant, he was more of a "visual deterrent" than helpful attendant.

31 March 2025
Rated 1 out of 5 stars

High cost and give your credit info to an anonymous app

Very annoying that you have to use a phone and type your credit card info into an app of dubious background, when there is a human there that could simply take my cash. I guess it means parking.com doesn’t have to trust their staff not to rip them off with unaccounted for cash — but that is not the responsibility of paying customers. It’s awful that parking.com values its corporate revenue stream above customer convenience and security.

11 March 2025
Rated 1 out of 5 stars

Too damn complicated

Too damn complicated. People who are 50 years of age like face to face interaction to pay parking. Unfortunately you people are focused on the younger generation where it is all about paying with your phone. What happened to the old fashion way? Our generation is still very much alive!!!!

23 October 2024
Rated 2 out of 5 stars

Your staff are very unfriendly ,they…

Your staff are very unfriendly ,they have angry facial expressions and make you feel like you’re stealing your vehicle when you come to retrieve it! Also being that Miami is already expensive charging $35 more than 5hrs each time is Robbery! I payed $70 each day for parking!

23 June 2024
Parking.com - 444 BRICKELL AVE logo

Reply from Parking.com - 444 BRICKELL AVE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Parking Is too EXPENSIVE

Parking is too Expensive
35.00usd for 2 hours is a rip off
6.00 or 7.00 usd per hour should be more than enough

10 April 2024
Parking.com - 444 BRICKELL AVE logo

Reply from Parking.com - 444 BRICKELL AVE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

Buy ahead for convenience

Buying ahead of time was super easy. I printed the qr code in case there was an issue with the phone. Would give five stara, but getting out by foot was a bit confusing and the main lobby doors were locked for some reason, so we had to take the elevator back down to the lower level and walk out where the cars enter and leave.

22 March 2024
Parking.com - 444 BRICKELL AVE logo

Reply from Parking.com - 444 BRICKELL AVE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars
Parking.com - 444 BRICKELL AVE logo

Reply from Parking.com - 444 BRICKELL AVE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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