Parking.com - 4TH & MAIN Reviews 165

TrustScore 2.5 out of 5

2.7

176 E Main st, 43215 Columbus, OH, US


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Rated 4 out of 5 stars

Plenty of spots available and payment was fairly easy (the payment machine was broken; had to use the QR code scan method). The posted signs are a bit deceiving saying the rate was $3 for the evening... See more

Company replied

Rated 1 out of 5 stars

The kiosk wasn't working, so i paid online then when i went to the app it didn't have an active account, so I paid again in fear of being towed or ticketed for not paying, the second payment showed an... See more

Company replied

Rated 2 out of 5 stars

Your App needs work. When I try to type in my license plate, it thinks 1 J is 11 j's and its near impossible to get it to type a different letter without a ton of headache, ON TOP OF THAT it also had... See more

Company replied

Rated 5 out of 5 stars

Easy to use, just text the lot number to the provide number, or scan the QR code, select your time, pay electronically. I live that they text you when your getting close to running out of time and all... See more

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

165 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Double payment issue

The kiosk wasn't working, so i paid online then when i went to the app it didn't have an active account, so I paid again in fear of being towed or ticketed for not paying, the second payment showed an active status. Tried to call to get reimbursed for the double payment. No one could help me i was transferred to a voicemail where i left a message but the issue was never resolved and no one called me back.

16 September 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

your Parking Space business is making

What I’m EXTREMELY upset is by how your parking business gives us workers and I, at the Hotels in the area, parking tickets within seconds! There is no sympathy that you have which makes me angered and not want to park there, even though that is our first option and the nearest parking place.
For instance, if one of us workers paid for three hours then thirty minutes later we are given a ticket. While I do understand that it is policy there should be another time choice for the limit. We are stuck at work and sometimes not able to pay for more time because we have a literal job to do and we are not allowed to go to the parking space quickly, especially if business is booming inside the hotels.
It’s like we are making money but losing it at the same time because of parking.
I completely understand that it MAY be your policy, just please consider how hard we are trying to work inside and we come out at the end of a long/short shift and see a ticket on our cars.

12 August 2023
Rated 5 out of 5 stars

Supreme convenience

The fact that there was a clear and large QR code for me to use made parking extremely convenient

23 July 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenient Downtown Lot

Plenty of spots available and payment was fairly easy (the payment machine was broken; had to use the QR code scan method). The posted signs are a bit deceiving saying the rate was $3 for the evening but I got charged $3.99 including a service fee. Access to the lot is somewhat restricted via a two-way driveway that is only one vehicle wide off a one-way street. Not much you can do about the latter, it is just difficult especially with traffic.

27 July 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Simple

Simple, easy, 24/7 app…

12 July 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars
Parking.com - 4TH & MAIN logo

Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use, just text the lot number to the provide number, or scan the QR code, select your time, pay electronically. I live that they text you when your getting close to running out of time and allow you to instantly purchase additional time

31 May 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

It said there was a flat rate

It said there was a flat rate. Then why did i have to put in how long i was parking? I ended up having to pay $9 instead of the advertised $2 rate. I’ll never park there again.

12 May 2023
Rated 1 out of 5 stars

Price not as advertised

There was a big sandwich board sign in the lot indicating the rate was a "flat rate $2." However, when we scanned the QR code, the charge was $5.99 for the one hour we needed to park.

29 April 2023
Rated 1 out of 5 stars

I paid to park and still got a ticket

I paid to park in the lot and got a ticket even though I paid 2 dollars rate. The ticket had the wrong lot attached. I called and no one ever called back. I also filed a dispute and not one has respond. The ticket was $77.00 and everyone that works with me go one as well. I'm never parking there again.

1 May 2023
Rated 2 out of 5 stars

Sign said $2 to park but charged $3 to…

Sign said $2 to park but charged $3 to my card.

21 April 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

There was a sign in the lot stating…

There was a sign in the lot stating “flat rate of $2”. Then we were charged $6. That is ridiculous. If you’re going to charge $6, the sign needs removed as that seems illegal

25 March 2023
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Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Your .99 is ridiculous

Your .99 is ridiculous! You suck! Nener park in your lots again!

24 March 2023
Parking.com - 4TH & MAIN logo

Reply from Parking.com - 4TH & MAIN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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