Parking.com - CITYFRONT PLACE Reviews 23

TrustScore 4 out of 5

3.9

400 N McClurg Ct, 60611 Chicago, IL, US


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See what reviewers are saying

Rated 1 out of 5 stars

Even if I used the QR code which is the apartment leasing office gave the one day free parking pass, parking lot company charge me hourly. Also the parking doesn't give enough time to use the QR c... See more

Rated 4 out of 5 stars

It was a very clean and secure garage and for that reason I would park again. The charging options was great as well(why I picked this garage and saved it from a 3 star review). But I had payment issu... See more

Rated 5 out of 5 stars

Easy experience, especially with the Bluetooth proximity. Just pull up and the gate opened. Only issue was arriving 5 minutes early and having to wait for the exact time.

Rated 1 out of 5 stars

I was charged twice for parking I had already paid for and when I reached out to clarify this with someone I was never contacted back and I still have additional charges to my credit card that need to... See more


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.9

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It was a very clean and secure garage…

It was a very clean and secure garage and for that reason I would park again. The charging options was great as well(why I picked this garage and saved it from a 3 star review). But I had payment issues with my Canadian credit card(only google pay worked), wasted alot of time. Also if you come in from the South side you can curb your rim on an unneeded curb that is obsucured by the garage doors.

9 October 2024
Rated 1 out of 5 stars

Ready to be rob your money.

Even if I used the QR code which is the apartment leasing office gave the one day free parking pass, parking lot company charge me hourly.
Also the parking doesn't give enough time to use the QR code. They just scanned the car plate, and started charging the hourly rates.
Even though I contacted to assistance, they don't care what I'm saying. They are just interested in drawing money from my account.
I will not use this parking lot ever even if it is way cheaper than others.

3 August 2024
Rated 5 out of 5 stars

Price was decent

Price was decent. Good location.

14 June 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Check in and out was perfect

Check in and out was perfect! The elevator was really dingy, otherwise it was a great place to park!!!

15 June 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy experience

Easy experience, especially with the Bluetooth proximity. Just pull up and the gate opened. Only issue was arriving 5 minutes early and having to wait for the exact time.

14 June 2024
Rated 5 out of 5 stars

Convenient, Safe & Secure

This was an excellent way for both my family and I as well as our host to secure a safe convenient parking space during our visit to the city.

2 June 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy access.

Great experience!

10 June 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great service

Great service

1 June 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Poor service from the office staff and extra charge

I scanned the 24 hr parking coupon ticket I baught from office and I got $8 discount and charged $36
Called the office and did not refund

10 May 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

It was a disaster

It was a disaster. There was absolutely no parking. We had to find another lot.

4 May 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Hidden gem in downtown Chicago close to hotels, Michigan Ave

Great location and really good parking! The price was also good! Thank you for providing this spot. We parked Friday through Sunday and stayed at the Sheraton Grand next door. It was just a short walk across the riverfront (note, there are stairs).

12 April 2024
Parking.com - CITYFRONT PLACE logo

Reply from Parking.com - CITYFRONT PLACE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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