Our vehicle was broken into while at this garage and we had $800 worth of personal items taken. It was a holiday weekend and none of the mobile glass repair companies had the glass we needed. We had... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I paid for parking online. I scanned the barcode to get into the parking lot. When I scanned the barcode to leave it said I owed the full amount of parking. The parking attendant was not helpful and I... See more
I didn't know how use it, it was my first time, but the parking worker was extremely patience, she showed me step by step how use it . Thank you so much!
Was forced to use my cellphone to open the gate to enter by text. Took elevator to 3rd floor upon return and could see my car but couldn't get to it without walking around a long distance. The eleva... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
16 East Huron, 60610, Chicago, IL, United States
- (312)867-7140
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I use it my first time
I didn't know how use it, it was my first time, but the parking worker was extremely patience, she showed me step by step how use it . Thank you so much!
Worst parking experience ever
I paid for parking online. I scanned the barcode to get into the parking lot. When I scanned the barcode to leave it said I owed the full amount of parking. The parking attendant was not helpful and I ended up paying double for parking.
First time user
First time user. It took me a little to figure out how to check in and check out. The price for parking was good.
Our vehicle was broken into while at…
Our vehicle was broken into while at this garage and we had $800 worth of personal items taken. It was a holiday weekend and none of the mobile glass repair companies had the glass we needed. We had to cut our trip short and I drove 3 and a half hours home with a busted out window and my mother in law drove the 3 and an half hours and picked up my wife and kids and turned around and drove back. Broken window cost $250 to repair. Still had to pay the $30 bucks to get out of the garage.
Most inconvenient entry/exit system I've ever seen
Was forced to use my cellphone to open the gate to enter by text. Took elevator to 3rd floor upon return and could see my car but couldn't get to it without walking around a long distance. The elevator basically puts you on the wrong floor. Could not use my credit card at the exit. You are forced to receive a link by text and input cc info on a webpage. Then to actually exit you have to find the code on the machine (which is not plainly labeled as such) and text once again to get out. It's a total pain in the butt. Feel sorry for anyone without a phone cause you ain't going in or out, and can't pay anyway.
Not easy.
The scan feature took me to a different website. You should allow the cars to enter without having to scan or text to save time.
We had to pay to get out
We had to pay to get out. There were homeless people surrounding the garage. The garage was OK. There should be no reason as of why we had to pay to leave the facility when we paid $80 for two nights. I will not be parking here again.
too complicated and needed lots of…
too complicated and needed lots of hands on help.
Don't want to add an app on phone.
Get texts from all sorts after.
Sorry
I prepaid for parking spot 13,99 and I…
I prepaid for parking spot 13,99 and I can’t get out and have to pay 30$ extra
Unhappy!!!
Parking.com is a great, affordable option
The ease of booking my parking and the options available in my destination.
Operators provided good help to solve…
Operators provided good help to solve the enter and exist parking issues
Pretty standard parking garage
Pretty standard parking garage. I really appreciate having the number saved , really easy to get out quickly.
I was double charged
I was double charged. Customer service was unhelpful the first time, and fully a scam the second time. I had instructions given to me to submit personal info to an email address not affiliated with the company.
The barcodes never work on the way out…
The barcodes never work on the way out with plenty of time remaining. They hang up when you call to resolve, not just once, but 3 times. Ridiculous and not worth saving a few dollars.
You double charged me on 2-5-25
Very hard to get codes and information…
Very hard to get codes and information about parking. Will not use your parking lot anymore.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







