Surprised just to check out this resort and see what it looked like, we had to pay a parking fee. Will discourage us from using this resort as a future possibility. Parking App worked OK however.
Company replied
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Surprised just to check out this resort and see what it looked like, we had to pay a parking fee. Will discourage us from using this resort as a future possibility. Parking App worked OK however.
Company replied
The gate code did not exist, so this is just a case of the company and system not being in sync with each other.
The web page after making a payment has a button to create an account, but all it does is refresh the page and does not go to an account creation dialog. Also it appears the page does not always acce... See more
Company replied
Your service was great, but I was surprised to pay a fee to park while doing a tour for your guests.
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
16641 La Cantera Parkway, 78256, San Antonio, TX, United States
Hasn’t replied to negative reviews
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No one could tell me how to make the time stop when exiting the property. Then someone said it would automatically stop when you completely leave the property. Good thing I went back to my phone a few hours later and discovered the clock did not stop when I completely left the property. App wasn’t user friendly. Took me a while to figure out how to stop the time. I guess this is how you all make money by scamming people. Would not ever return to La cantera. Lots of theft happened around. Big time money grab.
Rates charged were not rates that were posted at the site.
I was charged three times. Twice by y’all then by metropolis! You all need to figure this out.
I chose self parking was told was way cheaper per day then ended up being for two days I spent 50 dollars and then on top of it had ants all inside my car when got back into the car.
So I have to pay to drive around and find a parking spot. AND I have to pay a service fee what service was provided? Parking is a scam. I sure as hell can not charge my customers to park at my business.
Parking was so easy and the staff were very helpful!
The gate code did not exist, so this is just a case of the company and system not being in sync with each other.
Why would I have to pay if I was going to an event at the venue.
I had no idea there was paid parking, I also thought the transaction was for the whole stay and not per day. I didn't know we had to leave by 10AM, otherwise I would have checked out sooner. I did see the info text after the fact but should be displayed better I guess.

Reply from Parking.com - LA CANTERA RESORT
Hard to use. The system would not take my original form of payment. It asked for a gate code upon exiting but not sure where that was. Not very user friendly.

Reply from Parking.com - LA CANTERA RESORT
Poor. Should’ve received a parking refund. But instead the girl working at the booth didn’t know anything about it.

Reply from Parking.com - LA CANTERA RESORT
Your service was great, but I was surprised to pay a fee to park while doing a tour for your guests.

Reply from Parking.com - LA CANTERA RESORT
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