Parking.com - LA CANTERA RESORT Reviews 59

TrustScore 2.5 out of 5

2.6

16641 La Cantera Parkway, 78256 San Antonio, TX, US


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Rated 3 out of 5 stars

Surprised just to check out this resort and see what it looked like, we had to pay a parking fee. Will discourage us from using this resort as a future possibility. Parking App worked OK however.

Company replied

Rated 2 out of 5 stars

The web page after making a payment has a button to create an account, but all it does is refresh the page and does not go to an account creation dialog. Also it appears the page does not always acce... See more

Company replied

Rated 4 out of 5 stars

Your service was great, but I was surprised to pay a fee to park while doing a tour for your guests.

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 16641 La Cantera Parkway, 78256, San Antonio, TX, United States

  • (910)286-5902

2.6

Poor

TrustScore 2.5 out of 5

59 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No one could tell me how to make the…

No one could tell me how to make the time stop when exiting the property. Then someone said it would automatically stop when you completely leave the property. Good thing I went back to my phone a few hours later and discovered the clock did not stop when I completely left the property. App wasn’t user friendly. Took me a while to figure out how to stop the time. I guess this is how you all make money by scamming people. Would not ever return to La cantera. Lots of theft happened around. Big time money grab.

30 March 2025
Rated 1 out of 5 stars

not great

I chose self parking was told was way cheaper per day then ended up being for two days I spent 50 dollars and then on top of it had ants all inside my car when got back into the car.

19 October 2024
Rated 1 out of 5 stars

Paid parking is a scam

So I have to pay to drive around and find a parking spot. AND I have to pay a service fee what service was provided? Parking is a scam. I sure as hell can not charge my customers to park at my business.

12 October 2024
Rated 2 out of 5 stars

Multiple transactions

I had no idea there was paid parking, I also thought the transaction was for the whole stay and not per day. I didn't know we had to leave by 10AM, otherwise I would have checked out sooner. I did see the info text after the fact but should be displayed better I guess.

16 June 2024
Parking.com - LA CANTERA RESORT logo

Reply from Parking.com - LA CANTERA RESORT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

No user friendly

Hard to use. The system would not take my original form of payment. It asked for a gate code upon exiting but not sure where that was. Not very user friendly.

24 May 2024
Parking.com - LA CANTERA RESORT logo

Reply from Parking.com - LA CANTERA RESORT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars
Parking.com - LA CANTERA RESORT logo

Reply from Parking.com - LA CANTERA RESORT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Poor

Poor. Should’ve received a parking refund. But instead the girl working at the booth didn’t know anything about it.

5 May 2024
Parking.com - LA CANTERA RESORT logo

Reply from Parking.com - LA CANTERA RESORT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

Your service was great

Your service was great, but I was surprised to pay a fee to park while doing a tour for your guests.

21 April 2024
Parking.com - LA CANTERA RESORT logo

Reply from Parking.com - LA CANTERA RESORT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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