Booking was fine but reservatio and app did not create a scable barcode to enter and leave the garage. I had to call at the exit and read off ticket number, reservation number, my contact info etc -... See more
Company replied
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DO NOT USE THIS FACILITY! Should've known better when I saw only 2 cars in the garage. They charge you double and chain you have an account with them.
Parking attendant asked me to pay upon leaving, even though I had already done so online. Glad I was able to bring up the receipt. He finally let me out but acted like he was doing me a favor.
Went online and paid for a block of time. What could go wrong? Easy peasy right?!! NOT...Got to the garage and pulled up my email ticket receipt prepared to scan it. Clicked on "view parking pass" and... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
4401 Wilson Blvd, 22203, Arlington, VA, United States
- (703)967-9362
2.5
Poor
5 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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DO NOT USE THIS FACILITY
DO NOT USE THIS FACILITY! Should've known better when I saw only 2 cars in the garage. They charge you double and chain you have an account with them.
12 May 2025
Parking attendant asked me to pay upon…
Parking attendant asked me to pay upon leaving, even though I had already done so online. Glad I was able to bring up the receipt. He finally let me out but acted like he was doing me a favor.
10 March 2025
Barcode doesn't show up
Whenever reserved using the app, the barcode/qrcode doesn't show up. Every time have to call the agent when exiting which is really a pain.
6 February 2023
Reply from Parking.com - NRECA PHASE II
Thank you for your review. We will look into this with the local management team to review.
Thank you,
Parking.com
Way too much hassle.
Went online and paid for a block of time. What could go wrong? Easy peasy right?!! NOT...Got to the garage and pulled up my email ticket receipt prepared to scan it. Clicked on "view parking pass" and there was no where to scan...no QR code, nothing. The parking attendant there that I summoned said that the parking lot that I purchased the pass for "didn't have passes" and told me to pull a ticket which I did. Having still paid for the pass I called customer service and the on-call attendant was helpful and friendly. He said that when I left the garage to push the help button and tell whoever answered about the issue. When I left, the intercom attendant opened the gate for me after I explained what the issue was and ultimately I got out of the garage. Overall, too much hassle for something that is supposed to be easy and convenient.
18 January 2023
Reply from Parking.com - NRECA PHASE II
Thank you for your review, Mary. We appreciate your feedback and will share this with the local managment team to review.
Thank you,
Parking.com
Booking was fine but reservatio and app…
Booking was fine but reservatio and app did not create a scable barcode to enter and leave the garage. I had to call at the exit and read off ticket number, reservation number, my contact info etc - really defeated the purpose to book ahead of time. Parking.com is supposedly run by and for sp+ who operates the garage so it really did not make sense
13 December 2022
Reply from Parking.com - NRECA PHASE II
Thank you for your review. We appreciate your feedback and will look into this with the local management team.
Thank you,
Parking.com
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