I booked a garage (Portal III) in DC to enter at 10:30am. When I arrived into the city that garage was not open. I found Portal II and found a number to call (as the Parking.com phone number was not a... See more
Company replied
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See what reviewers are saying
The entry and exit was good but during exit, the traffic got stalled within parking itself leading to 1 hour for us before we can step out! We had to eventually board a train that we ended up in miss... See more
Company replied
We had a very good experience with Parking.com. The garage we used was easy to get in and out of, well located for daily parking, safe, clean and the price was very reasonable We booked the reservat... See more
Company replied
The parking was very tight but the attendant did a nice job helping us park. We were disappointed when we left the lot. We had paid on-line and the attendant didn't know how to access that payment.... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1318 D Street SW, 20024, Washington, DC, United States
- (202)496-4200
4.3
Excellent
97 reviews
Hasn’t replied to negative reviews
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Helpful attendant and Tesla Charger
Helpful attendant and especially a Tesla charger available that we were not aware of before we made the reservation. Worked out great!
28 October 2024
Clean and easy to get to!
28 October 2024
I liked that the price was reasonable…
I liked that the price was reasonable and the lot location was close to the museum. I didn’t like that the only way to get back to our car had us walking down ramps that the cars could zip around and hit us. All elevators were closed and while we could use the stairs to get out, we couldn’t use them to get back down to our car.
14 October 2024
Parking spaces too small----another car…
Parking spaces too small----another car scraped the side of our car and then just left.
14 September 2024
Reply from Parking.com - PORTALS III
Thank you for your review. We strive to provide a safe and comfortable experience for all our guests, and we'll certainly take your feedback into consideration as we review our parking arrangements.
Thank you,
Parking.com
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Safe parking
19 July 2024
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The parking lot is good and easy to…
The parking lot is good and easy to find. It has EV charging stations too but there are only 3 stations and it's difficult to find it free. I hope they make more Ev charging stations.
18 July 2024
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.
Thank you,
Parking.com
Easy but parking attendants don't communicate with each other.
This parking deck is very easy to access from I395 and is just blocks away from the mall, Washington Monument, and Bureau of Engraving and Printing. It was mostly empty on the Friday we went.
Only 3 stars bc when we arrived, there was a attendant at the gate entry into the deck. She looked at the QR code and receipt that I had them opened the gate. HOWEVER, when we left hours later, the gate attendant admonished us for not having a ticket and was confused by the paperwork. He asked several times where my ticket was and didn't believe me that I didn't have one. They need to get their act together......wasn't my fault and definitely don't try to make me feel like an idiot.
14 July 2024
Reply from Parking.com - PORTALS III
Thank you for your review and for letting us know. We will share this with the local management team.
Thank you,
Parking.com
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy to find easy access and the rate…
Easy to find easy access and the rate wasn't that bad
9 July 2024
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Nice to have advance reservations
Nice to have advance reservation and the ingress and egress were easy.
22 June 2024
Ease of use.
30 May 2024
Reply from Parking.com - PORTALS III
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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