Parking.com - PORTSIDE TOWERS Reviews 7

TrustScore 3 out of 5

3.0

100 Warren St, 7302 jersey city, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Fix your card reader. Also, while retrieving my car, I had to call the doorman of the apartment complex to let us in to the parking garage which had a locked door. Even your online advance booking did... See more

Rated 1 out of 5 stars

The parking at Portside Towers was an absolute mess. First issue was the reservation times. We were unable to enter unless we were there at the exact time. The support assistant would not let us in 10... See more

Company replied

Rated 5 out of 5 stars

It was simple to book the parking for my visit to NJ even for an old country bumpkin from NC

Company replied

Rated 5 out of 5 stars

Plenty of available parking spots. Easy in and out of garage. Staff was helpful and pleasant.

Company replied


Company details

  1. Valet parking service
  2. Parking Garage
  3. Car park

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.0

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fix your card reader

Fix your card reader. Also, while retrieving my car, I had to call the doorman of the apartment complex to let us in to the parking garage which had a locked door. Even your online advance booking did not enable me to adjust my entry/exit times. All in all, a lousy, annoying experience!

21 April 2025
Rated 1 out of 5 stars

Portside Towers Parking is TRASH!

The parking at Portside Towers was an absolute mess. First issue was the reservation times. We were unable to enter unless we were there at the exact time. The support assistant would not let us in 10 minutes before our reservation time. Second issue we ran into is when we attempted to leave and the QR code didn't work. We still had to call the support assistant who would not let us out of the building despite having already paid to park and asking for specifics like "what was the specific end time of the reservation"? This should not matter as we already paid to park and we were leaving. We were also given an attitude from the assistant on both occasions. The idea of reserving for multiple days was a joke since the QR code stopped working to get in and get out. Needless to say, we will not be parking at through Parking.com every again!

23 June 2024
Parking.com - PORTSIDE TOWERS logo

Reply from Parking.com - PORTSIDE TOWERS

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Plenty of available parking spots

Plenty of available parking spots. Easy in and out of garage. Staff was helpful and pleasant.

24 October 2023
Parking.com - PORTSIDE TOWERS logo

Reply from Parking.com - PORTSIDE TOWERS

Thank you for your review, Pamela. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was simple

It was simple to book the parking for my visit to NJ even for an old country bumpkin from NC

21 March 2023
Parking.com - PORTSIDE TOWERS logo

Reply from Parking.com - PORTSIDE TOWERS

Thank you for your review, Daniel. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Poor service, upgraded after review

I made a reservation in my building garage for a guest who decided to not come. I called and left a message trying to cancel and no one ever called me back.

Edit: They reached out to me directly and fixed the problem.

7 April 2022
Parking.com - PORTSIDE TOWERS logo

Reply from Parking.com - PORTSIDE TOWERS

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look