Fix your card reader. Also, while retrieving my car, I had to call the doorman of the apartment complex to let us in to the parking garage which had a locked door. Even your online advance booking did... See more
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The parking at Portside Towers was an absolute mess. First issue was the reservation times. We were unable to enter unless we were there at the exact time. The support assistant would not let us in 10... See more
Company replied
It was simple to book the parking for my visit to NJ even for an old country bumpkin from NC
Company replied
Plenty of available parking spots. Easy in and out of garage. Staff was helpful and pleasant.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
100 Warren St, 7302, jersey city, NJ, United States
- (800)836-6666
Hasn’t replied to negative reviews
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Fix your card reader
Fix your card reader. Also, while retrieving my car, I had to call the doorman of the apartment complex to let us in to the parking garage which had a locked door. Even your online advance booking did not enable me to adjust my entry/exit times. All in all, a lousy, annoying experience!
Portside Towers Parking is TRASH!
The parking at Portside Towers was an absolute mess. First issue was the reservation times. We were unable to enter unless we were there at the exact time. The support assistant would not let us in 10 minutes before our reservation time. Second issue we ran into is when we attempted to leave and the QR code didn't work. We still had to call the support assistant who would not let us out of the building despite having already paid to park and asking for specifics like "what was the specific end time of the reservation"? This should not matter as we already paid to park and we were leaving. We were also given an attitude from the assistant on both occasions. The idea of reserving for multiple days was a joke since the QR code stopped working to get in and get out. Needless to say, we will not be parking at through Parking.com every again!

Reply from Parking.com - PORTSIDE TOWERS
Plenty of available parking spots
Plenty of available parking spots. Easy in and out of garage. Staff was helpful and pleasant.

Reply from Parking.com - PORTSIDE TOWERS
It was simple
It was simple to book the parking for my visit to NJ even for an old country bumpkin from NC

Reply from Parking.com - PORTSIDE TOWERS
Reserving and paying for the parking…
Reserving and paying for the parking spot was very easy and efficient.

Reply from Parking.com - PORTSIDE TOWERS
Poor service, upgraded after review
I made a reservation in my building garage for a guest who decided to not come. I called and left a message trying to cancel and no one ever called me back.
Edit: They reached out to me directly and fixed the problem.

Reply from Parking.com - PORTSIDE TOWERS
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