There are too many extra steps, just like this one. I just want to park and pay; please make it simpler. There is no need to create an account or add an email and phone number. Just let the customer t... See more
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I parked my car and I gave you 7 dollars ….how was my experience ? Not good I don’t like to pay for parking. Especially in an area that’s not well taking care off where the parking facility with uneve... See more
I've parked in many different parking spaces (asphalt, dirt, grass and concrete) in my driving life in many different vehicles. I can say without a doubt this was one of those parking experiences. I w... See more
Always surprises me a little when I have to use a scan to park my car and pay for it. But I guess that is the standard now. Chose not to create an account because i wouldn't use it that much on top... See more
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Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1200 AVENUE B., 78215, SAN ANTONIO, TX, United States
- (210)902-9947
Hasn’t replied to negative reviews
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There are too many extra steps
There are too many extra steps, just like this one. I just want to park and pay; please make it simpler. There is no need to create an account or add an email and phone number. Just let the customer type the license plate and pay. This type of automation saves money for the owner but annoys the customer.
To many steps and a time limit how long…
To many steps and a time limit how long you can stay. Should have a some one in the parking lot so you can pay cash.

Reply from Parking.com - TRACT C LOT
Always a great experience
Always a great experience. I love that. I just have to login and I’m charged on the way out without having to make any adjustments.

Reply from Parking.com - TRACT C LOT
Cheap and Convenient compared to other…
Cheap and Convenient compared to other downtown parking locations.

Reply from Parking.com - TRACT C LOT
Being from out of town
Being from out of town , it takes too long to enter all the required information. We had to pay for parking prior to finding out the business we were going to did not open for 3 hours! We only paid for 4 hours.

Reply from Parking.com - TRACT C LOT
Contradicting and multiple signs up
Contradicting and multiple signs up. There was a sign “no parking and fines” and “parking available “ sign as well. After we have paid, we were told not to park there bc of violation.

Reply from Parking.com - TRACT C LOT
The whole process was quick and easy
The whole process was quick and easy. The reminder was great to let me know when time was due to expire

Reply from Parking.com - TRACT C LOT

Reply from Parking.com - TRACT C LOT
Good location was great but a dislike…
Good location was great but a dislike was the price.

Reply from Parking.com - TRACT C LOT

Reply from Parking.com - TRACT C LOT
First time user
1. Close to venue
2. Lot was illuminated
3. Spaces were clearly marked
4. Easy, but a little time consuming, to pay for parking through the website.

Reply from Parking.com - TRACT C LOT

Reply from Parking.com - TRACT C LOT
I booked 2 days instead of two hours
I booked 2 days instead of two hours. I emailed and no response.

Reply from Parking.com - TRACT C LOT
I was able to scan the sign after I…
I was able to scan the sign after I parked and with ease to set up time and date for parking within the lot.

Reply from Parking.com - TRACT C LOT
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