Easy to set up. All the negative reviews seem to be about specific garages, not the actual parking.com site. I got event parking in downtown Pittsburgh for half the cost if I'd paid at the garage, it... See more
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On 2/9/23, I was charged for a parking reservation made on Parking.com for use on 2/12/23. I displayed the parking pass on entry and the gate opened. When I tried to exit the parking garage using the... See more
Overall good experience parking here. I’m from out of town so this was our first time using this facility. I did some research on the location which helped to locate the entrance. Would definitely use... See more
Your site was easy to use. But the directions could use some distinction. The site never told us that the garage was under ground. We drove around for twenty minutes before we found out that it was un... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
44 Bigelow Square East, 15219, Pittsburgh, PA, United States
- (844)472-7577
Hasn’t replied to negative reviews
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Reservations were easy
Reservations were easy, payment was easy. Everything worked the way it was supposed to.
Worked surprisingly well
Easy to set up. All the negative reviews seem to be about specific garages, not the actual parking.com site. I got event parking in downtown Pittsburgh for half the cost if I'd paid at the garage, it worked without any problems. Would definitely try again
Easy in easy out parking was smooth and…
Easy in easy out parking was smooth and simple..love it
Great price
Great price, great location for the venue and hotel we were going to be at. Garage clean and safe and easy to navigate around.
Destination Clarification
Your site was easy to use. But the directions could use some distinction. The site never told us that the garage was under ground. We drove around for twenty minutes before we found out that it was under ground. More clarity in exactly where the garage is would be helpful. Other than that the experience was good one for our first visit to Pittsburgh. Thank you.
Prepaid online worked well
Prepaid online worked well. However, No QR code as stated. Called the number successfully and was told that my license plate would be scanned upon entry and exit. That works fine. Tapped the"Directions"link On the instructions and it took me directly to the parking lot which otherwise was not easily found. I felt safe. Price was half the amount I usually pay for Pens game. As a season-ticket holder I will definitely use this again. Liz
We had a parking pass for us steel…
We had a parking pass for us steel towers in Pittsburg, for Billie elish bought the pass a week before the show it was a block from the hotel we where staying at go to park and the parking attendant said the lot was full and would not honor our parking pass. Messed part of our evening up
Overall good experience!
Overall good experience parking here. I’m from out of town so this was our first time using this facility. I did some research on the location which helped to locate the entrance. Would definitely use again because of it being convenient for an event at the PPG Arena. GO PENS!!
Easy web site and allowed parking close…
Easy web site and allowed parking close to where I needed to be for an event.
It was easy to purchase our parking and…
It was easy to purchase parking on the website ahead of time and so convenient! We would definitely use parking.com again!
Easy in and out with pre paid tickets.
Great location
Great location. Great price. Waling distand to any game or hotel downtown. Easy check in through app. Checkout, just drive through. $40 for Valet at hotel. $10- $13 overnight here.
Easy entry and exit
The price was reasonable and it was so easy to enter and exit, that I wasn't certain I was okay to park. There's no scanning a QR code or a arcade, as stated in the app, so you may want to reword that info.
Unable to make changes
I had an issue that I need it to change my times and nobody answer the phone number on the website nor the cancelation option worked. I did the cancelation and it say to confirm it, but after that it will just go back to the previous screen. I had to get a ticket and pay again at the garage pay station. Not a very nice experience at all.
onsite rate cheaper
The event rate onsite was $15. I prepaid $15.50 plus $8 since I exited 20 minutes late … so paid $23 instead of $15. Garage was rather empty.

Reply from Parking.com - U.S. STEEL
Scanning code doesn't work
Scanning didn't work to get in the garage. Tried calling number in email and the number on the machine. Neither worked. Had to take a ticket, wouldn't allow me refund online. So I got double charged.
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