parking4you Reviews 

2,532
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, most reviewers were unhappy with their experience overall. Travelers frequently complained about excessively long waiting times, delayed vehicle collections, and immense stress when trying desperately to reach support by phone. Consumers also mentioned unexpected hidden extra fees upon arrival and encountered rude or unhelpful staff members during their airport interactions. However, some customers also noted that the initial website navigation and booking process was remarkably quick, easy, and competitively priced. A few visitors appreciated the genuinely helpful assistance received from specific customer agents when they needed to update their travel arrangements.

What people talk about most

Service

Clients share negative opinions on service, reporting widespread dissatisfaction with unprofessional behavior... See more

Staff

Users describe negative interactions with staff, frequently reporting that employees and drivers are rude,... See more

Price

Reviewers highlight negative aspects of price, noting that initial quotes can differ from final costs. Many... See more

Customer communications

Customers had negative experiences with contact, frequently reporting extreme frustration when trying to... See more

Booking process

People report ambiguous experiences with the booking process. On one hand, many reviewers found the platform... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Asked to call 30mins before arrival at airport and told off for being 20mins early and made to wait as it was not our booked time - not easy to be exact when live over 1 hour away and worried re t... See more

Rated 3 out of 5 stars

Parking fine albeit a bit confusing. You park where ever you want then there's a little desk in the corner of the car park level 3, so really windy, to hand in your keys. All really quick and easy. Co... See more

Rated 2 out of 5 stars

Do not book this company. This is a very poor parking company who are disorganised and late when collecting & dropping off your car at Gatwick. On my departure we rang them 30 mins before arrival a... See more

Rated 2 out of 5 stars

Had to wait an extra 30 minutes for car drop off despite the phone call in advance. Before we came home we rang to say we were delayed and they said that was absolutely fine. On the initial day of our... See more


Company details

  1. Airport

Information provided by various external sources

Make your travel easy with with Parking 4 you. Airport parking up to 65%* off; Discount aiport parking deals.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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2.5

All reviews

(2,532)

276 reviews in the last 12 months

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Rated 2 out of 5 stars

Avoid

Avoid - Meet & Greet at Luton airport was very poor.
I followed the instruction by calling 30 mins before drop off, but when I arrived it took 20 mins to be 'greeted'. Luckily despite the 10 mins rule I seem to have only ben charged £7 for the drop off.
On my return I had to wait 1 hour 20 mins for the car to the dropped off. 3 phone call saying 'only 10 min'
Will not be using again.

27 December 2025
Unprompted review
parking4you logo

Reply from parking4you

Dear Ian,

We sincerely apologize for the experience you had during your trip. We understand how frustrating it is to deal with significant delays upon your return and the stress of potential overcharges at the drop-off point.

To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical handling of your vehicle, the waiting times, and the on-site staff are managed by the independent service provider. We are concerned to hear about the 1 hour 20-minute wait and the inaccurate updates provided over the phone, as we expect our partners to maintain high standards of punctuality and communication.

To help us resolve this immediately, could you please provide your booking reference number?

Once we have this, the service provider will investigate. We take your feedback regarding the waiting times very seriously, and we will be looking into this provider's service to ensure they meet the standards our customers expect.

Kind regards,

The Support Team
Parking4you

Rated 1 out of 5 stars

I will not treat this service as meet…

I will not treat this service as meet and greet. instead we could park in jet parks, so reliable buses will be there on time and you will be assured.

24 December 2025
Unprompted review
parking4you logo

Reply from parking4you

Dear Murali Salaikuberan,

We sincerely apologize that the service did not meet your expectations and that you found it less reliable than other parking options. We understand how important it is to have a seamless experience when traveling to and from the airport.

To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical meet and greet service and the on-site staff are managed by the independent service provider. We aim to provide a convenient alternative to shuttle-based parking, and it is disappointing to hear that this was not your experience on this occasion.

Kind regards,

The Support Team
Parking4you

Rated 1 out of 5 stars

DO NOT USE

We arrived at the airport after calling them 30 mins prior to then have to wait a further 30 mins for them to turn up. On arrival back to collect the car, it was a nightmare. They had the arrival time on the original booking, however, when we called another 30 mins prior to passport control, we were told it would be about 1 hour - THIS IS NOT STATED ON ANY BOOKING CONFIRMATION. The man at the control centre was extremely rude and slammed the phone down on me. He told me it stated the 1 hr on my confirmation email - IT DID NOT I emailed the complaint about the rudeness of staff on the phone to receive an email of 5 pages of terms and conditions and no response to their staff conduct. In addition, check your mileage. For a car park thats approximately 5 miles away - my mileage went up 17 miles. NEVER USE THEM.

2 January 2026
Unprompted review
parking4you logo

Reply from parking4you

Dear Bayley,

We sincerely apologize for the experience you had during your trip. We understand how frustrating it is to deal with long delays, unprofessional behavior, and concerns regarding your vehicle's mileage.

To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical handling of your vehicle and the staff on-site are managed by the independent service provider. We are concerned to hear about the rude treatment you received and the discrepancy in mileage, as we expect our partners to maintain a high level of professionalism and care.

To help us resolve this immediately, could you please provide your booking reference number?

Once we have this, the service provider will investigate. We take your feedback regarding staff conduct very seriously, and we will be looking into this provider's service to ensure they meet the standards our customers expect.

Kind regards,

The Support Team

Parking4you

Rated 1 out of 5 stars

Awful experience

We were booked into a car park that was land taken from an old farm. It was a mass muddy mess. The Road leading down to it was not suitable for most road cars, not a road at all! (Especially for those of you with sport cars or low body kit..i would not advise it) we didnt have a car like that just a estate car and we had a terrible job getting to it..massive pot holes and muddy lumps and bumps everywhere. To top it off finding it was horrendous, no signs what so ever. You think you are driving into a field at the end of a dirt track. No help to find it. Due to this we ran really late and missed our slot on the transfer.
Then, once they take you to the airport, they drop you a mile from the terminal, and the same to pick you up!
Will never do again!

26 December 2025
Unprompted review
parking4you logo

Reply from parking4you

Dear MRSMICHELLEKERR,

We sincerely apologize for the awful experience you had with your recent booking. We understand how stressful it is to navigate unsuitable road conditions and face unexpected delays, especially when trying to catch a flight.

To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical car park facilities, road access, and transfer services are managed by the independent service provider. We are concerned to hear about the poor condition of the site and the lack of signage, as we expect our partners to provide a safe and accessible environment.

To help us resolve this immediately, could you please provide your booking reference number?

Once we have this, we will investigate. We take your feedback very seriously and will be looking into this provider's conduct to ensure they meet the standards our customers expect.

Kind regards,

The Support Team

Parking4you

Rated 1 out of 5 stars

Dreadful meet and greet tonight

Dreadful meet and greet tonight . I waited 1 hr 15 mins in the freezing weather tonight for my car . Called twice to be told they’re enroute /8 minutes away ! I thought my car would never come ! It was so cold waiting !
When my car arrived I asked the driver to pay my exit fee . He didn’t understand me and I had to ask for an apology . I frequently use meet and greet for convenience but never again with this company

2 January 2026
Unprompted review
parking4you logo

Reply from parking4you

Dear Beverley Sullivan,

We sincerely apologize for the experience you had upon your return. We understand how distressing it is to wait for over an hour in freezing conditions, and we are truly sorry for the lack of communication and the unprofessional handling of your car's return.

To clarify our role, Parking4you acts as a booking agent. While we facilitate the reservation, the physical handling of your vehicle and the staff on-site are managed by the independent service provider. We are concerned to hear about the delay and the driver's response, as we expect our partners to maintain high standards of service.

Regarding the waiting times, we strive for transparency and you can check the "More Info" section for each service provider we show on our website to see their specific operational procedures and any potential wait times.

To help us resolve this immediately, could you please provide your booking reference number?

Once we have this, we will investigate the discrepancy regarding the wait times and the service you received. We take your feedback very seriously and will be looking into this provider's conduct to ensure they meet the standards our customers expect.

Kind regards,

The Support Team
Parking4you

Rated 3 out of 5 stars

a Little hard to find the parking area

a Little hard to find the parking area. The pickup driver drove dangerously fast and threw me around on the back seat. Did wonders for my bad back! He stood up my case, which slammed to the ground with his erratic driving! Thank goodness there was nothing breakable!
All in all, not recommended.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Extremely rude staff.

Extremely rude staff.

Had to request alternative drop off time due to being hospitalised (having paid cancellation fee). They weren't interested. Very unhelpful and unreasonable.
Booking with them is a gamble!

I'd avoid!

20 December 2025
Unprompted review
Rated 1 out of 5 stars

I booked a Meet & Greet parking service…

I booked a Meet & Greet parking service for Manchester Airport through Parking4You (parking4you.co.uk). The booking confirmation stated that the service was provided by Secure Airport Transfer Limited (website: manchesterairportspaces.co.uk).

I was instructed to call 30 minutes before arrival. On 18 December at approximately 5:30 pm, while driving on the motorway in heavy traffic, I called and provided my full name, vehicle registration number, and the booked pickup time.

The person who answered the phone was extremely rude and repeatedly used offensive and abusive language. He demanded the booking reference number. I explained that I was driving and could not safely stop to check it, and asked him politely not to swear. He continued swearing and refused to help, despite already having my name, car details, and pickup time.

When I called again, he confirmed that I had spoken to him before, stated that he was the owner of the company, said he had “thousands of customers to deal with” and did not want customers like me. He then cancelled my booking, refused to send a driver, and ended the call.

This left me under severe stress close to my flight time, with no clear parking solution. I found this behaviour completely unprofessional, unsafe, and unacceptable.

I have given one star only because there is no option to give zero or negative stars. Based on my experience, I would strongly advise others to be very cautious when booking airport Meet & Greet services through third-party websites.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Never again Parking4you

No information about extra 10+10£ before book on. You can read about this when you recieve email with confirmation (its cheating for me!!) Waiting almost 1,5h to collect car after arriving

30 November 2025
Unprompted review
Rated 2 out of 5 stars

Airport parking

It was all ok on leaving but on arrival back to uk they took too long in bring back the car because our flight was early then what I’d put on booking form. Also they didn’t say that there would be a parking charge when they bring your car back to you, we had to pay £6 just for them bringing our car back to us. They should have mentioned this on booking.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible parking

Terrible parking. We called the number given to advise we were due to arrive as confirmation email advised. No one answered, couldn’t find any entrance to the location, used postcode & link for maps etc. Still no one had returned missed call…ended up parking on airport mid stay costing us £90.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Meet and Greet -No Show

Avoid this company.
I booked an airport meet-and-greet parking service at Bristol Airport, but the company did not show up. I followed all booking instructions, including calling 40 minutes before arrival. After arriving, I waited in the short-stay car park, as advised, for over 10 minutes, made several follow-up calls, and was charged £7 per 10 minutes while waiting in the short stay car park — yet no one answered or called back. After 45 mins of waiting and attempted communication I had to make other plans. I will be expecting a full refund.

As a result, I had no parking arranged, missed my flight, and the trip was completely disrupted. I had driven over 3.5 hours to the airport and had important plans the following day, all of which were lost due to their failure to attend or communicate.

Extremely poor service and zero accountability.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Avoid Park and Ride Bristol – Parking 4 You at all costs. I booked them through The Compare Airport Parking website and the experience was disgusting from start to finish.

I was left standing in –4°C in a dark, unlit yard with no transfer, no updates, and repeated lies about the driver being “6 minutes away.” The transfer never came. I had to book an Uber or I would have missed my flight.

Despite being assured this wouldn’t happen again, the same thing happened on my return - no answer on the phones, no transfer, and when I finally got back to the car park my car was blocked in with nobody on site to help.

I paid for a service that was never provided on either journey. Completely unsafe, unreliable, and unacceptable. The comparison site should remove this company immediately. This company is not even worthy of 1 star

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Booked meet and greet for Manchester…

Booked meet and greet for Manchester airport. But made a mistake on my return date , so emailed and advised of the mistake - they swiftly changed and confirmed - no change .
On return they would not delivery my car back until i made a payment of £15 as they said i should have returned the day before , I provided evidence of the change showing no charges. They would still not return my car until I paid . Very aggressive staff and extremely rude.
I have emailed Parking4 you advising this with no response .

Stay away from this company

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Friendly staff and super helpful service. Will use again. Simple to locate and great shuttle service. Thank you

22 November 2025
Unprompted review

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