Parking Reviews 55

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service, citing issues with transfers to and from the airport, including long wait times, broken-down vehicles, and the need to pay for taxis. People also found the staff unhelpful, unprofessional, and difficult to contact, with calls often going unanswered. Reviewers frequently reported problems with the location, describing it as an unmarked, untidy industrial estate with cars parked haphazardly on streets and pavements, leading to concerns about vehicle security. The pricing was also a point of contention, with customers feeling that additional, unexpected charges for things like airport barrier fees and key retention made the service an expensive mistake.

What people talk about most

Location

Customers consistently express strong dissatisfaction with the location. Many reviewers report difficulty... See more

Service

Users describe negative interactions with service, highlighting numerous issues. Many reviewers report long... See more

Staff

Consumers consistently express strong dissatisfaction with the staff. Reviewers describe staff as unhelpful,... See more

Customer communications

Customers consistently express frustration with the contact process. Many reviewers report making numerous... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with unexpected... See more

Based on these reviews

Rated 1 out of 5 stars

DO NOT USE THIS COWBOY COMPANY. awful experience we paid for transfers to and from airport which were non available due to various excuses told to get taxis both ways which we were told would be re... See more

Rated 1 out of 5 stars

One star it's to much. The so-called "car park" isn't a proper parking facility, it's just a way for these people to make money. The only thing they actually secure is your car key, meanwhile, your v... See more

Rated 1 out of 5 stars

AVOID AT ALL COST. Cars parked along road in industrial estate. No security. Poor staff. Car keys kept in open locker. Car registrations on clipboard. Damaged car and angry customers upon arrival.

Rated 1 out of 5 stars

Awful service like all the other reviews no return transfer resulted in £16.60 taxi fare car was not where l left it l am now home and realised my log book and v5 missing from car l feel robbed! Other... See more


Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

55 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding Service – Highly Recommended!

Really good experience with Parking World Ltd. Everything was straightforward from booking to drop-off. They guided me properly on where to go, and the whole process was smooth.

The parking felt secure, and I didn’t have to worry about my car at all while I was away. On return, everything was quick and hassle-free, which honestly makes a big difference after a long trip.

Customer service was also very helpful and responsive whenever I had a question.

Overall, reliable service at a fair price. I’d definitely use them again.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.
I booked through comparetheairportparking.com as there were decent reviews on that site .
I phoned as instructed when 30 minutes from Manchester Airport,no answer. I rang 7 more times and left messages. No answer, no calls returned. On arrival at the industrial park, the address I was given for unit 2A did not exist. No office ,no staff, no signage,nothing . I asked the owner of unit 1 for help, he just rolled his eyes and told me this happens all the time,the company are completely fraudulent.
I have complained and asked for a refund from compareairportparking.com and I am awaiting their response.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

🚨 DO NOT PARK HERE...AVOID

🚨 DO NOT — I REPEAT — DO NOT USE THIS CAR PARK!!! 🚨
If you value your sanity, your wallet, or your sense of smell, steer clear of this company like it’s radioactive.

From the second we arrived, it was a horror show. The “office” looks like it hasn’t seen a mop since the 90s — grime everywhere, air thick with the stench of sweat from a group of men who appeared allergic to soap. You could taste the smell.

We paid in advance, but that wasn’t enough. They still demanded more money for “short stay parking” because apparently driving us in their own van counts as our expense. Then came the upcharge for an “extra passenger” — my own daughter, who wasn’t even with us at the time.

The van? An ancient, filthy silver rust bucket with seats so grimy they could probably be declared a biohazard. It rattled like a coffin on wheels, and I’m not entirely sure it was road legal. The driver — surly, rude, and smelling like he’d been marinated in sweat — forced us to roll the windows down just to breathe.

When we reached Terminal 1, he dumped us before the short stay, told us to walk, and drove off. This is what I apparently “paid for.”

On our return, the driver got irritated on the phone because he had to actually pick us up at short stay. Our baggage was delayed, so my husband went with him to get the car — only for us to be charged AGAIN for my daughter’s return, even though she wasn’t with him.

And then — the pièce de résistance — our car came back with fresh scratches. Their response? “We’re sure it was like that when you arrived.” Sure. Right.

Even their own staff member admitted he’d only been there two weeks and already knew the place was a disaster.

💀 FINAL VERDICT: This isn’t just bad service. It’s a scam wrapped in filth, served with a side of insult. AVOID LIKE THE PLAGUE.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST RUN BUSINESS IN THE HISTORY OF THE UNIVERSE

Echoing the other reviews on here please in no way potentially ruin your holiday or your car by using this shameful excuse of a parking service.
Having been stuck in traffic due to an accident on the way to Manchester we were running a bit late and needed to just drop our car quickly and get to the airport. We rang them 30 mins before arrival as requested and there was no answer. We arrived at the given postcode and there was no visible sign for a car park, so we had to drive around an industrial estate getting stressed about the time until we eventually found a sort of third world yard and portacabin with no staff and a family who said they had been waiting an hour to get their car back. We eventually got through to someone who said they would be there in 5 minutes. Multiple 5 minutes went by. We rang this guy about 4 or 5 times and every time he said he would be 5 mins. We probably waited the best part of half an hour before he and a colleague turned up. We explained that we were in danger of missing our flight if we didn't leave soon, upon which the two staff members started arguing amongst themselves about who would drive us there. Eventually one agreed but there was more time to waste in their hellish office (rubbish everywhere) as he nonchalantly took our details and messed about with a bank transfer for ages. We then left for the airport in a ramshackle people carrier thing with no working seat belts in the rear and a bottle of curdling milk behind the driving seat. I THEN HAD TO GIVE HIM DIRECTIONS TO THE AIRPORT. HE DIDNT KNOW HOW TO GET TO THE AIRPORT ..... ITS AN AIRPORT PARKING SERVICE!!! we made our flight but it was extremely stressful. On our way back we had to wait over an hour to be picked up and we were worried what state our car might be in. Luckily it seemed ok but it was just parked on the street in a busy industrial estate ... Not secure by any means. Never use this "company" they are terrible.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company...AVOID at all…

Absolutely awful company...AVOID at all costs. I will also be reporting them to trading standards. Every single review on here is correct and this company is the pits!!! I was actually relived to get my car back in one piece, however 30 miles of petrol was gone.

Turned up to a dirty old shack on day of holiday and I was running late so already a bit stressed. Told me I had to get an uber as minibus had broke down, handed my keys over reluctantly and ordered uber at a cost of £12. Tried to forget about it as was going away.

Last few days of holiday I started to get a bit stressed out thinking about my car as if was such an unprofessional set up. Landed in Manchester at 2am rang the number told me the driver won't be back for 40 mins..I was angry but kept my cool as they had my car. I waited 40 mins rang the number and straight to answer phone at which point I started to panic and I am also going to add that I am a lone female traveller. I waited and waited in hindsight I should have just got another uber, I was about to call the police when a clapped out van turned up. Got in and on leaving car park rude driver said my card isn't working you will have to pay. I was so desperate to get back to my car I got my card out he snatched it and asked me for my pin... not a chance got out grabbed my card and tapped it at a cost of £6.40.

Turned up to old shack and luckily I saw my car I literally grabbed my keys and drove the 45 mins home.

2am I landed and I didn't get to my car until 4.30am arriving home at 5.15am. NEVER NEVER AGAIN....PLEASE PLEASE DO NOT USE THIS COMPANY ABSOLUTELY AWFUL!!!!!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting service waiting…

Absolutely disgusting service waiting 40 min to take us to airport ,took our car off to somwhere very dodgy ,called when back to be told no bus to pick us up told to book taxi and get receipts still waiting for money ,don't use this scam company.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

A.V.O.I.D

One star it's to much.
The so-called "car park" isn't a proper parking facility, it's just a way for these people to make money. The only thing they actually secure is your car key, meanwhile, your vehicle is parked illegally on the street. I spoke with two nearby workers who confirmed this. I even recorded a video showing multiple cars parked on the pavement. There’s no drop-off or pick-up services ( paid extra £40 for taxi) despite what the advertisement claims. Overall, it’s a shady setup with questionable people. Avoid it at all costs.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

Terrible, terrible experience. Called 30 mins before our arrival and was given little guidance as to what to do next. We arrived in the general area of the carpark and there was no signage for 'Parking World' anywhere.

Eventually found something resembling a business premises but it wasn't a car park but a used car sales area, cars jam packed in. Went inside and the office was like a third world premises. Dirty, smelly and unwelcoming. Staff were unhelpful and told us it would be 45 minutes before they could shuttle us to the airport! We said this was unacceptable and he told us the only alternative was to pay for an UBER. We felt we had not choice but to incur this cost and I felt nervous and uneasy about leaving my car with the unhelpful and menacing staff. (Would have been too late to organise alternative parking)

Upon return we called as soon as we arrived and no one picked up our calls for 10 minutes. Eventually an unhelpful and hard to understand voice answered and told us their shuttle vehicle was out of service and that we would once again have to order and pay for a taxi to get us back to Parking World.

We did so and I was just relieved that the car was there when we got to the premises. The car was packed in so tightly amongst other cras that were up for sale that it took me about 10 minutes to navigate my way out.

I cannot encourage you enough to avoid using this company. It had a negative effect on my holiday as I kept thinking about my car and what I would have to face when we got back to Manchester.

2 July 2025
Unprompted review

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