It’s a well run company the person who is using my drive has a small car that only needs it at weekends so good for me. The only negative I have is the high charge when a person first starts which wou... See more
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Review summary
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Reviews shaping this summary
1. All contacts with Parklet is via Naomi Standen. She is outstanding. Client-centric, timely response and clear instruction. 2. Monthly commission of 20% too high. Propose 20% first month and... See more
Company replied
Excellent service and a responsive, helpful customer service. I have been with them years and am more than satisfied. I would be happy to recommend them.
Some how there are small voids between lettings.Keep client informed on regular basis as to letting process.
Company details
Information provided by various external sources
ParkLet was launched in 2004 to offer an alternative to traditional parking. Parking had, and continues to, become ever more expensive and more difficult to find. Congestion and traffic is on the increase, whilst the government actively discourages the provision of parking spaces to try and encourage people out of their cars and onto crumbling public transport. The founder members had noticed unused private parking spaces in areas where parking was in high demand. ParkLet was created to offer an effective marketplace and management service for the letting of these parking spaces and garages. Over the years the team has grown, and our systems evolved to enable us to become the UK’s leading agent for parking spaces and garages. We currently have in excess of 20,000 spaces advertised to let, across the whole of the UK. Our Landlords include residential clients with a single space, as well as most of the national car park companies and councils, and most things in between. Our aim moving forwards is to remain completely focused on contract parking and garages, and continue to invest in our systems and staff so that we can offer our customers an ever improving experience.
Contact info
Unit 3a, Dedham vale Business centre, CO76BL, Colchester, United Kingdom
- 03300563399
- info@parklet.co.uk
- parklet.co.uk
4.0
Great
1K reviews
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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Great
All good quick to find a tenant for my parking spot and I can just forget about it and get paid every month
24 February 2026
Reply from Parklet
Thank you Sabrina
Reply from Parklet
Thank you
Excellent service …..I would love more…
Excellent service …..I would love more bookings though…..
9 February 2026
Reply from Parklet
We will do our best to get your more bookings, watch this space!
Late payment
Not happy at all with this company
You get paid in arrears although the tenant pays on time
Would not recommend
Never heard of such nonsense. You rent a property you get paid
Your rent a car you get it
It also taken a over a month for your response
Wish I could give NO stars
13 February 2026
Reply from Parklet
We’re sorry to hear you feel this way, and we appreciate you sharing your feedback.
Just to clarify, payments are made in arrears as part of our platform’s design to protect tenants. Although tenants do pay on time, funds are only released after the rental period has been successfully completed. This helps ensure that both parties are treated fairly and that tenants have received uninterrupted access to the space they’ve paid for.
We understand this may not suit everyone, but it’s an important safeguard that supports trust and reliability across the platform for all users.
Great company and parking leasing services
Great company. We used Parklet for leasing out a park of ours. They were really helpful and supportive. Would really recommend if you're looking to lease out your park, or need to find a park in London. Thanks for everything
6 February 2026
Unprompted review
Reply from Parklet
Thank you Ezra
Reply from Parklet
Nice! Thank you Simon
Mediocre customer support
Mediocre customer support. As a long term seeker/tenant, they would straight away cancel my booking application if the landlord isn’t immediately picking up the phone call from them.
3 January 2026
Unprompted review
Reply from Parklet
We’re sorry to hear you’ve had a frustrating experience, and we appreciate you raising this.
When a booking request is submitted, we do attempt to contact the landlord promptly to confirm availability. If we’re unable to reach them within a short window, the request may be cancelled to avoid leaving tenants waiting on uncertain availability. The intention is to keep things moving quickly and prevent funds or plans being tied up unnecessarily.
That said, we understand this can feel abrupt, especially as a long-term tenant, and we’re continuously reviewing how we balance speed with flexibility. Your feedback is helpful and will be taken on board as we look to improve this process.
Reply from Parklet
Thanks Karvin
Total ineptitude and lies
I cancelled my contract with Parklet in August 2024 as I was getting very few bookings and it wasn't worth the bother. On Christmas eve morning someone rang my doorbell at about 5am. I had no intention of answering the door to a stranger at that time, so looked out of the window to see a very large, silver Mercedes people carrier outside my house. This was parked so that it obscured the view of oncoming traffic when my husband was reversing out of the drive.
I phoned Parklet later that day and was told by a man I was not on their books and they had no knowledge of this. He took the car number and said he would ring back. He did and said it was nothing to do with them and I was not on their books anymore.
Today I get an email from Naomi Standen who asked could she cancel the charge as the space was not available! I said I was no longer on their books and had received no email warning of this. She said an email was sent -it WASN'T - and I was deleted from their books AFTER this booking.
I asked who was lying her or the man I spoke to as I was told completely different things, but of course got not proper reply.
I would use another company if I were you!
6 January 2026
Unprompted review
Reply from Parklet
We’re very sorry to read about your experience — it’s clearly not acceptable and we understand why this has caused frustration and concern.
From what you’ve described, there appears to have been a breakdown in our offboarding and communication processes, which should not happen. If a listing is no longer active, it should not be bookable under any circumstances, and we take this seriously.
In terms of the conflicting information you received, that’s also not the standard we aim for. We will be reviewing this internally to understand exactly what happened and ensure our team provides consistent and accurate information.
We would really like the opportunity to investigate this properly and put things right. If you’re open to it, please contact us directly with your details so we can look into the timeline, the booking, and how your listing was handled when it was removed.
Thank you for bringing this to our attention — it highlights areas we need to improve, and we will act on it.
Parklet made a booking for my space
Parklet made a booking for my space , then a day after it started said it had been cancelled by the driver and they would not pay.
I lost booking because of this company,
Outrageous and a scam of a company. Do not use parklet
7 December 2025
Unprompted review
Reply from Parklet
We’re sorry to hear how frustrating this situation has been, and we understand why it’s caused concern.
To clarify, when a booking is cancelled by a driver shortly after the start date, it will only be processed in line with the agreed terms on the platform. We do not cancel bookings arbitrarily, and we certainly do not benefit from doing so. Our role is to facilitate the agreement fairly between both parties.
That said, we recognise the impact this can have on space owners, particularly where availability has been reserved and then released again. We’re continually reviewing how cancellations are handled to ensure the balance is right for both landlords and tenants.
If you haven’t already, we’d encourage you to contact us directly with the booking details so we can review exactly what happened in this case and make sure it was handled correctly.
Super easy to do and cheaper than competitors
Super easy to do and great space. Very convenient and much cheaper than other similar sites
31 July 2025
Reply from Parklet
Thanks Laura
Parklet are a scam
Parklet are not good.
They confirmed a week long booking and then a day into the booking , way after the normal cancellation period, Parket said the driver has cancelled and refused to pay me
They also take significant amounts of money as commission from the driveway owner.
Avoid avoid avoid
7 December 2025
Unprompted review
Reply from Parklet
We’re sorry to hear how frustrating this experience has been.
To clarify, if a driver cancels shortly after a booking has started, it is handled in line with the platform’s agreed terms. We don’t cancel bookings arbitrarily or withhold payments without reason. That said, we fully understand how disruptive this is for space owners who have reserved availability and may have turned away other enquiries.
This isn’t the experience we want for our users, and we are continuing to review how early cancellations are managed to better protect both parties.
If you’re willing, please contact us directly with the booking details so we can look into exactly what happened in your case and ensure everything was handled correctly.
Reply from Parklet
Thanks John, we do our best!
Reply from Parklet
We’re glad to hear that, we always here if you need us
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