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ParkMobile Reviews 397

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TrustScore 4 out of 5

4.0

Car park
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app, highlighting its ease of use for finding and paying for parking. Many appreciate the convenience of managing parking sessions, extending time, and receiving reminders directly from their phones, eliminating the need for physical meters or coins. People find the app makes the parking process smoother and less stressful. However, some customers were not happy with issues related to the app's functionality, such as malfunctions leading to double payments or incorrect parking information. There are also concerns about unexpected charges and difficulties with customer support when problems arise, particularly regarding refunds or disputing parking tickets. Additionally, some users expressed dissatisfaction with the pricing structure.

What people talk about most

Application

Clients share ambiguous opinions on the app. Many users praise its convenience, highlighting features like... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report issues such as being double-charged,... See more

Location

People report ambiguous experiences with location. While some customers found it convenient for parking and... See more

Price

Customers consistently express dissatisfaction with pricing. Many report being overcharged, citing instances... See more

Based on these reviews

Rated 4 out of 5 stars

Honestly, it’s an average parking app, but since they’re pretty much everywhere in the DM(V) area, it’s a must have for self-drivers.

Rated 5 out of 5 stars

I had downloaded this app thinking I needed it for a concert I didn’t end up needing it for. Later I was running late to an errand and the app push notified me I would have to pay to park, once... See more

Rated 5 out of 5 stars

Super easy to use! It’s stressful enough to have to find parking when driving around, it’s wonderful not having to worry about paying, whether your in the right spot, tracking how much time you have,... See more

Rated 5 out of 5 stars

Incredibly user-friendly! Finding parking is stressful, so it’s a relief not to stress over payment, correct zones, time limits, or extending your stay. The app covers it all. Thanks!

Company details

  1. Car park

Written by the company

ParkMobile lets you easily find and pay for parking using our free app or online for over 1 million spaces across the country. Find parking today! Park at on-street zone parking spots, lots, reservation garages, college campuses, airports, and stadium ...

Contact info

4.0

Great

TrustScore 4 out of 5

397 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

october 2024 update a definite downgrade

The october 2024 update is a definite downgrade from the previous version.

The app used to work real smooth. But after the october 2024 update, the app doesnt recognise areas it used to recognize easily, the "set end time" option is no longer automatically offered after entering the start option. It doesnt show active on the homescreen anymore and cant be turned off from the homescreen anymore either. Sometimes the app does not show an active session as active either. There is no language setting to be found and I could go on.

This update is defenitely not an upgrade! Please revise.

21 October 2024
Unprompted review

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