Park PM Reviews 

71
•
TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

I have dealt with Scott O’Brien at Park property with my experience. He has been most helpful & keeps me updated with any help I need & puts me onto people to contact that will help me further with my... See more

Rated 1 out of 5 stars

Our site is currently is in a disgraceful condition and promises made by Park over several years have never been fulfilled. There is a roof leak in my block that has not been repaired for at least 8 y... See more

Rated 1 out of 5 stars

Try and use a different solicitor, these people will charge £80 a month and then any rare work that they actually they will try and add extra fees

Rated 5 out of 5 stars

We are a letting agencey based in Glasgow and Park PM factor a number of buildings where we have managed properties. Ovevrall Park PM are excellent to deal with, however this week Scott in part... See more

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Company details

  1. Property management company

Written by the company

Park PM are an established property management company. From small beginnings we have grown to become a medium sized business with the customer at our centre. We are a registered Property Manager: PF000423


Contact info

3.2

Average

TrustScore 3 out of 5

71 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(71)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Have been very impressed by the

I have dealt with Scott from Park Property Management on a number of occasions and have always received I high level of professionalism. He has always responded to calls or emails promptly and has always dealt with any queries or questions in a professional manner but also friendly and easy to talk to. Would highly recommend.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

personal and professional care

I would like to commend Picassa in the Finance Department for her excellent customer service. She was professional, courteous, and took the time to fully understand my concerns. She handled the matter swiftly and efficiently, resolving everything with care and clarity. A real asset to the team — thank you for your support.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Leadership

As a maintenance contractor I have been dealing with Scott for a number of years. I find his management style to be clear, firm and fair. He always delivers feedback in a constructive fashion, whether positive or negative. He empowers me to always have the best interest on the developments I maintain. I believe the success we have had over the years maintaining these developments is down to Scott’s leadership qualities

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experienced factor.

I had an electrical fault in my flat and a guy called Scott O" Brien had an electrician out quicker than expected. Fault was found and rectified that same day. Very professional, polite and helpful. 5 stars all the way.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Property Manager…

I've dealt with Scott O' Brien multiple times and always found him to be very polite, helpful and very thorough in every aspect of his job. Nothing is too much trouble and having dealt with other property manager's before I can honestly say he's one of the best one's. Really nice guy.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Park Property Management are one of the…

Park Property Management are one of the best property factors to work with in Glasgow, working with them for many years have been very enjoyable. Scott O'Brien is especially helpful in providing all the relevant information to assist us with completing work for Park, Highly recommend!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Alistair was extremely helpful and dealt with my query in a very pleasant and timely manner, would highly recommend Park PM!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Enquiry help

Phoned up with an enquiry about my bill, phones were certainly busy for a Thursday afternoon but lad named Michael was very helpful

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Park Property Management of Parkside Gardens Motherwell

Park Property Management have been looking after our development at Parkside Gardens in Motherwell for the past 12 months or so. At the time they took over communications were sporadic on occasions which I believe was due to a poor handover by the previous property management company. However , since that rocky start communications and overall service has improved greatly and credit for this should be given to Craig Massey (PM) and his backroom staff. Recently we had a number of issues at site and Craig was able to reach out to various stakeholders and support agencies in order to address all relevant matters. He dealt directly with outside agencies and suppliers when required and regularly kept local residents updated on progress. I appreciate that Craig has most likely got a number of sites to manage (which isn’t easy) and hopefully now he has managed to pull things together at Parkside Gardens he is finding the job less stressful and more enjoyable.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellant Professional Service

We have had the pleasure of working alongside Scott O'Brien for some time now, and the experience has been consistently positive. They are professional, reliable, and always maintain a high standard in their work.
Communication is clear and efficient, and they approach every situation with a proactive and solutions-focused attitude. It makes a real difference working with someone who takes pride in what they do and understands the importance of teamwork.

We truly value the working relationship and would highly recommend both Scott and their company to others seeking dependable and high-quality service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Scott at Park Properties

In the time we (Robert & Karen Gray, 4 Edward Place) have been dealing with Scott we have found him to be courteous, efficient and professional and would like to thank him for all he does for us as a complex. Thank you Scott

17 February 2026
Unprompted review
Rated 5 out of 5 stars

HAPPY WITH THE SERVICE PROVIDED

I have dealt mostly with Scott O'Brien at Park Property.
Scott is very helpful and does his best to get the job done on time, every time. Factors really do have a difficult job. It's not easy for them, chasing funds for essential repairs etc. People don't see the time and effort that goes into dealing with multiple tenants and occupiers. I have worked previously with other factoring companies and could honestly say that Park Property are by far the best out there.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgeable and personable

Have dealt with Scott O’Brien at PPM on a number of occasions and have found him to very professional, knowledgeable and personable. Replies quickly and effectively to concerns and actions requests effectively.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company they have no…

Do not use this company they have no respect for their customers. Poor communication and never come back to you. Charge too much and haven’t got a clue. The worst factors I have dealt with.
Keep away from!!!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Called in regarding some issues, got Michael on the phone, he was very friendly and helpful and took the time to help me and explain things.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

A positive experience

I had a very positive experience with the company and wanted to share. I had a serious property issue and it was resolved quickly and efficiently. All the staff I dealt with were professional, knowledgeable and nothing was a problem. Thanks PPM for your support.

19 January 2026
Unprompted review

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