Paropet Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

SCAM AVOID AT ALL COSTS

Ordered harness for my dog gig Evri tracking number a few days after placing order but it’s now 2 weeks later and Evri still say they are expecting the parcel. I have contacted the company to find out what is going on they said there were having stock issues due to high demand. Waited a while longer but still no update sent email requesting to cancel and was told that it had been sent so I could not cancel. I explained that the tracking has not updated and still showing that Evri expecting the parcel they tried to lie and say that it takes a few days for Evri tracking to update. I have now filed a dispute with my bank to get my money back.

1 May 2026
Unprompted review
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Reply from Paropet

Hi Mark, we sincerely apologise for the experience you had and completely understand your frustration.

We did experience stock and fulfilment delays during a period of very high demand and we're sorry this wasn't communicated better.

As per our cancellation policy, once an order has been processed we're unable to cancel it. However you are fully covered under our 40 day return guarantee if you're unhappy with the product for any reason. Just reach out to us at support@paropet.co.uk and we'll take care of you.

Rated 1 out of 5 stars

Total scam

Total scam. You will never receive your order. AVOID AVOID AVOID! Bank chargeback currently in progress.

26 April 2026
Unprompted review
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Reply from Paropet

Hi Amy, we're really sorry to hear you felt this way. This is absolutely not the experience we want for any of our customers.

We've just checked on your order and can see it has been delivered.
If there are any outstanding concerns please reach out to us at info@paropet.co.uk and we'll take care of you straight away.

Rated 1 out of 5 stars

I think is another chinese scam

I think is another chinese scam. myself and numerous others have put comments on FB saying despite having emails saying orders despatched we all have the same message from Evri to say they do not yet have it over a week later Paropet say its an error but as no goods arrive, its looking like a scam. they claim to be a UK company but have no phone number. not much on companies house, there is a foreign name and a uk address but that is likely to be a post box for numerous dodgy operators

13 May 2026
Unprompted review
Paropet logo

Reply from Paropet

Hi Carolyn, we completely understand why delays cause concern and we take this feedback very seriously.

We experienced some stock and fulfilment delays during a period of exceptionally high demand, which unfortunately affected a number of orders and we sincerely apologise for that.

Please reach out to us at support@paropet.co.uk with your order details and we'll look into this personally and make it right for you.

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