The product works fine and is fairly good quality which is the only reason they get two stars. The customer service is awful. It took over a month to receive my package and any sort of tracking info,... See more
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Best sabers for the money I’ve seen. Once you pair them with the Xeno app, which is intuitive and easy to use, you have what looks like as many tweaks as a Golden Harvest board but at much less money.... See more
Company replied
Well for starters, I didn't recieve the correct item. I had ordered a xeno dual ended core, but got a single ended core. I have tried many times to reach out and see about getting a refund of the diff... See more
Great prices. Quick shipping. I think the sabers need shipping boxes though, for extra protection during transport. Just to note, I was skeptical to order from this company at first. However, I ended... See more
Company replied
Company details
Written by the company
Parsec Sabers is the online saber store owned and run by four passionate brothers. Here, we provide you with a wide variety of high-quality Xeno-Pixel and baselit Xeno-RGB sabers that are sure to ignite your passion for sci-fi and sabers. Our journey began with a love for sci-fi and a desire to own our own sabers. Like many others, we made the mistake of purchasing from the first shop we found, only to realize that we had overpaid for a generic product. It was then that we decided to take matters into our own hands and create a store that offered high-quality metal hilts and electronics at a fair price. At Parsec Sabers, we are dedicated to providing our customers with the best online shopping experience possible. We offer a wide range of sabers, from replicas to original designs, all with the same high quality and affordable price point. We believe that every fan should have access to a high-quality saber without breaking the bank, and we strive to make this possible for fans worldwide. Our commitment to quality and affordability is reflected in everything we do. From our website design to our customer service, we work hard to ensure that every aspect of your shopping experience is enjoyable and stress-free. We are always available to answer any questions you may have and are dedicated to providing the best possible customer service. We are excited to share our passion for sci-fi and sabers with you and hope that you will enjoy our products as much as we enjoy offering them to you. Thank you for visiting our site, and we look forward to serving you in the future. If you have any questions or comments, please feel free to contact us via our contact page or email us at ParsecSabers+Support@gmail.com
Contact info
United Kingdom
- support@parsecsabers.com
- parsecsabers.com
3.7
Average
142 reviews
Hasn’t replied to negative reviews
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Great from start to finish
Ease of purchase. Fast shipping. Product was absolutely fantastic. After fifteen minutes became my wife favorite saber in her collection.
17 May 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Purchased 'the crime lord' (Maul)…
Purchased 'the crime lord' (Maul) saber, 2nd purchase from these guys now and quite possibly better than the first, great customer service, incredible saber, tracked all the way through, love the way it connects to my phone for the sound fonts and colors
26 April 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Amazing Customer Service
They got my order shipped out very quickly! When I had questions they responded quickly and were very kind and helpful! Would definitely order from Parsec again.
20 April 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Good saber at a more reasonable price
Received my order today (May the 4th be with you) and very happy with the quality of the product I ordered the farmboy. Customer service is impeccable I had a few issues such as accidentally forgetting to add a blade plug to my order so they kindly gave me free shipping on the plug! I also made the mistake of not looking which sabers came with hardcases (highly recommend you research this if you also want a hard case as the farm boy does not come with one) and the team helped me purchase a case separately which was great. Thanks a lot parsec wouldn’t order from anywhere else
4 May 2023
Unprompted review
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Great customer services
Great customer services. Quick response and professional. Quick solved the issue I had.
27 March 2023
Reply from Parsec Sabers
Thank you for the review!
Excellent customer service
I got in touch originally asking about how to get the Type C connector, they said it was all dependant on stock but due to my request they managed to obtain a type C version for me, I ordered the saber on the 31st of March, received on the 11th of April which is much faster than they're website and other lightsaber vendors suggest.
Had some minor teething troubles due to the new Xeno v3 core, the support team was very helpful and even said they'd be forwarding the bug I encountered and how I replicated it to the development team.
TL;DR excellent customer service, cheaper than other vendors and faster than expected shipping due to the nature of the device
10/10 will be buying from here again
31 March 2023
Unprompted review
Reply from Parsec Sabers
Thank you for the review!
Will buy from here again!
Great customer service and an amazing xenopixel lightsaber for such a low price!, 100 percent I will be ordering from here again!
20 February 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
I love my saber and it is awesome.
I love my saber and it is awesome.
Perfect service.
19 February 2023
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Reply from Parsec Sabers
Thanks for the review 😁 MTFBWY
Amazing customer service
Amazing customer service. Superb quality of sabers, really good variety, 9/10 but only because they dont have a curved hilt option.
27 February 2023
Reply from Parsec Sabers
HI, Thank you for your review! We released our first curved hilt yesterday, it's called the count and is available in the new xeno3 board
Great service and quality of sabers…
Great service and quality of sabers will be buying again. Amazing customer service!!
15 February 2023
Reply from Parsec Sabers
Thanks For The Review, MTFBWY :D
got the saber fast and it’s amazing!
got the saber fast and it’s amazing!! the exact replica couldn’t be happier
4 February 2023
Reply from Parsec Sabers
Thanks For The Review, MTFBWY :D
My saber arrived in perfect condition…
My saber arrived in perfect condition was unsure how it worked at first and thought I had broken it so I asked parsec sabers and they were very helpful and told me how it worked and how to assemble properly. Now my saber works very well
Best company ever thanks parsec sabers definitely gonna buy again
9 February 2023
Unprompted review
Reply from Parsec Sabers
Thanks For The Review, MTFBWY :D
So happy with my light sabre!!
So happy with my light sabre. It was all I expected and more. Very quick delivery providing it was an interntational order.
2 February 2023
Reply from Parsec Sabers
Thanks For The Review, MTFBWY :D
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
I absolutely love my ParsecSabers…
I absolutely love my ParsecSabers lightsaber! It has so many amazing features and in general looks so realistic! I definitely recommend ParsecSabers!
19 December 2022
Reply from Parsec Sabers
Thank you for the review! MTFBWY!
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