The Parthenon Company Reviews 2,122

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their effectiveness and wide selection. Many people appreciate the competitive pricing and the overall positive service experience, noting the helpfulness and knowledge of the staff. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and efficiency. However, some customers also mentioned issues with incorrect or missing items in their orders. A few reviewers expressed dissatisfaction with the shipping costs and occasional delays in delivery, even when expedited shipping was paid for. There were also isolated comments about unhelpful phone service and products that did not meet expectations or were perceived as overpriced.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are satisfied with the quality and... See more

Order

Clients share positive opinions on order. Many customers praise the ease of online ordering, prompt delivery,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the great and affordable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery. Will most likely couple next order with other ostomy supplies.Will have to speak with a rep to see about coordinating my health insurance.

Rated 5 out of 5 stars

Your website was easy to use. The products were described completely. Your company had EXACTLY the tool I needed (I learned about it & your company in a bladder-cancer-support group). You emailed me w... See more

Rated 5 out of 5 stars

When I received the items I ordered today, two boxes of one item was missing. I called the company and had a human answer immediately. She checked the invoice and said that she would contact someone t... See more

Rated 5 out of 5 stars

Parthenon is such a wonderful, friendly and knowledgeable company to order your medical supplies from. They are so knowledgeable in the products they sell and what they are used for. Their advice an... See more


Company details

  1. Health & Medical

Information provided by various external sources

Family owned and operated for over 50 years the Parthenon Company values integrity, honesty, quality and service. Our mission is to provide our customers the products they need with the a high level of personalized service, very low prices, and prompt delivery. Parthenon specializes in ostomy, wound and skin care products and services customers nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website easy to use & company is responsive!

Your website was easy to use. The products were described completely. Your company had EXACTLY the tool I needed (I learned about it & your company in a bladder-cancer-support group). You emailed me with accurate tracking information and my package arrived in perfect shape. One negative: I did not like to pay so much in shipping.

22 January 2026
Rated 5 out of 5 stars

Parthenon is a super great company to…

Parthenon is a super great company to order from. They are very courteous, caring, and professional. They ship fast and keep you notified about the status. I really like purchasing all my wife's ostomy supplies from them. Thanks Parthenon, your the best.

30 January 2026
Rated 5 out of 5 stars

Consistency in performance

Consistency in performance, range of items offered and overall price advantage are hall marks of The Parthenon Company.

I have been grateful to have Parthenon Company provide services and resources over many decades to my clients and myself.

A well run family business!

12 January 2026
Rated 5 out of 5 stars

Great Service

I've placed small orders with this company since 2012 and have have always been very happy with products, pricing, fast processing, shipping, and exemplary customer service.

26 January 2026
Rated 1 out of 5 stars

I ordered a S/M and it is too big

I ordered a S/M and it is too big. But the biggest disappointment is they look like granny underwear. Just very unflattering and even worse is the high price I paid for them. Not recommended.

19 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look