Particle Reviews 6,238

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,780 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many noting visible improvements in skin texture and overall appearance. The delivery service is frequently highlighted for being timely and efficient, and the customer service team is commended for their excellent support and responsiveness. However, some people mentioned issues with the ordering process, including difficulties with the website and unexpected additions to their carts. A few other people also felt that certain products, like eye creams and anti-aging creams, did not deliver the promised results or had dispensing problems.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the products, noting they... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy, quick,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the exceptional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Buying the eye cream wasn't a problem:however, it dries a shade of brown and is a very different shade from mu skin tone. There is also a little bit of stinging within a few minutes of application. Un... See more

Company replied

Rated 4 out of 5 stars

Excellent product. Do order directly from their website and no where else, though. I found what was supposed to be Particle product from Walmart (at half the price), ordered it, and immediately discov... See more

Company replied

Rated 5 out of 5 stars

I wanted to try the products after seeing the commercials. After using them for 1 month I began to see results, a smoother refreshed face.The company has delivered what it said it could Also they ar... See more

Company replied

Rated 5 out of 5 stars

Had ordered a Face Wash and Hair Vitamin Gummies. Received consistent text/email notifications on order and received timely in a nice well-packaged box. Face wash is a bit liquidy, but feel comfo... See more

Company replied


Company details

  1. Beauty & Well-being

About Particle

Written by the company

Logo

particle

Particle takes a scientific and thoughtful approach to skincare and personal grooming for men. Our mission is clear: to help men look and feel their best. We follow the latest research to create top-tier formulations with high-grade ingredients. What also sets us apart is our unwavering commitment to addressing the unique concerns men have in terms of skincare, haircare, and body care. Men's skin and hair differ significantly from women's, making generic solutions ineffective. Our product line is meticulously crafted from premium components, each chosen to target specific male concerns. We bridge the gap between science and nature, fusing these elements in our products to provide comprehensive solutions tailored for men. Our offerings span a wide range, including anti-aging technologies, deeply hydrating elements, and science-based blends of antioxidants, vitamins, and minerals. Particle is dedicated to elevating the grooming experience for men by combining industry knowledge and scientific excellence. With Particle, men no longer have to visit a store and spend exorbitant amounts of money to satisfy their personal care and grooming needs. Available online, we ship around the world in discreet packaging and offer exceptional value for money. Thousands of reviews agree: Aesthetic science is what we do, and we do it well for men.

30 Day Money Back Guarantee

Try Particle Risk Free

At Particle we are so confident that you will love our products, we offer a 30 day money back guarantee - not from the day you purchase, but from the day you receive your items. We want you to have the best opportunity to trial the products and see the results for yourself!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Particle logo

Reply from Particle

Hi Peter,

Thanks so much for your review! We’re really happy to hear the products have been working well for your skin 😊

We truly appreciate your support and hope you continue enjoying the results!

- Cait from Particle for Men

Rated 5 out of 5 stars

Particle Comes Through

Particle have products that work in a real way. Whether it’s the Face Cream, Neck Cream, or the Dark Spot Hand Cream they all work. The Face and Neck Cream do a really nice job moisturizing and smoothing your skin out. But the Dark Spot Hand Cream is next level as far as eliminating your dark spots. I only wish, like I suggested to them that it came in a size that wasn’t 1.7 Fl oz. It should be .75 - 1 ounce larger in lotion size, the bottle it’s sent in can handle another ounce with a problem. People who use this product probably do what I do and use it on their lower arms too because 9 out of 10 people who have dark spots on their hands, have them on the lower parts of your arms too! A bigger size with just a moderate cost increase would probably go a long way in expanding the market for this cream.
Lastly Particle delivers in time and the one time we had a misunderstanding about an order, they immediately came up with a solution that was more than fair to both of us.

18 May 2026
Particle logo

Reply from Particle

Hi Craig,

Thank you so much for the thoughtful review and detailed feedback!

We’re so happy to hear you’ve been enjoying the Face Cream, Neck Cream, and especially the Dark Spot Hand Cream. It’s great to know you’re seeing real results.

We also really appreciate your suggestion about offering a larger size for the Hand Cream — that’s genuinely helpful feedback, and your point about customers using it on their lower arms as well makes a lot of sense. We’ll be sure to pass this along to our product team for consideration.

And thank you as well for the great feedback about our customer support team. We always want to make things right whenever issues come up.

Really appreciate your support, Craig!

- Cait from Particle for Men

Rated 5 out of 5 stars

Face wash and Vitamin Gummies review

Had ordered a Face Wash and Hair Vitamin Gummies. Received consistent text/email notifications on order and received timely in a nice well-packaged box.

Face wash is a bit liquidy, but feel comfortable against the skin with no irritation feeling. Skin feels smooth and soft afterwards.

Gummies are sweet and tasty and I already see a little bit of hair growth after two weeks of use. Would recommend both products.

6 May 2026
Particle logo

Reply from Particle

Hi Anand,

Thank you so much for the wonderful review! We’re really happy to hear you’ve been enjoying both the Face Wash and Hair Vitamin Gummies.

It’s great to know the Face Wash has been gentle on your skin and that you’re already noticing positive results from the gummies after just a couple of weeks!

We truly appreciate your support and recommendation 😊

- Cait from Particle for Men

Rated 5 out of 5 stars

Love the Neck Cream and the under Eye…

Love the Neck Cream and the under Eye Cream

10 May 2026
Particle logo

Reply from Particle

Hi David,

Thanks so much for the great review! We’re so happy to hear you’re loving both the Neck Cream and Under Eye Cream 😊

Really appreciate your support, and thanks for being part of the Particle community!

- Cait from Particle for Men

Rated 5 out of 5 stars

Another satisfied customer

so far all of my purchases have arrived on time and Particle meets and exceeds its claims for quality and results. I will continue to purchase their products.

9 May 2026
Particle logo

Reply from Particle

Hi Rich,

Thank you so much for the great review and continued support!

We’re happy to hear your orders have arrived on time and that the products have been meeting — and even exceeding — your expectations. Hearing feedback like this truly means a lot to our team.

We really appreciate you being part of the Particle community and look forward to keeping you looking and feeling your best!

- Cait from Particle

Rated 3 out of 5 stars

I am a user

I am a user, and very happy with the product, i feel is a good start

24 February 2026
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Reply from Particle

Thank you so much, Jazuki! We're really glad to hear you're enjoying the Body Wash and that it’s been a great start for you 😊 We truly appreciate you taking the time to share your experience and hope you continue loving the results!

- Cait from Particle for Men

Rated 5 out of 5 stars

It was great because the agent went directly to the problem and help me to find the possible solution to it

It was great because the agent went directly to the problem and gave me the option to solve it. It was fast and accurate.

17 May 2026
Unprompted review
Particle logo

Reply from Particle

Hi Jesus,

Thank you so much for your great review! We’re really happy to hear the support experience was fast, clear, and helpful for you.

Our team always aims to get straight to the issue and provide the best possible solution as quickly as possible, so your feedback truly means a lot.

Thanks again for your support!

- Cait from Particle

Rated 5 out of 5 stars

Cait gives great support!

Cait, thank you for your help!

18 May 2026
Unprompted review
Particle logo

Reply from Particle

Hi Jean,

Thank you so much for the great review! 😊

I’m really happy I could help, and I truly appreciate you taking the time to leave a review. Your support means a lot!

Cait from Particle

Rated 5 out of 5 stars
Particle logo

Reply from Particle

Hi Frederick,

Thank you so much for the great review! We’re thrilled to hear you’re loving everything 😊

We truly appreciate your support and are so happy to have you as part of the Particle community!

- Cait from Particle for Men

Rated 5 out of 5 stars
Particle logo

Reply from Particle

Hi Alex,

Thank you so much for the wonderful review! We’re so glad to hear you’re enjoying the products and found the ordering process easy as well 😊

Really appreciate your support and thanks again for being part of the Particle community!

- Cait from Particle

Rated 5 out of 5 stars

Ordering was user friendly ,

Ordering was user friendly and service was great,

9 May 2026
Particle logo

Reply from Particle

Hi William,

Thank you so much for the great review! We’re really happy to hear that ordering was easy and that you had a great experience with our service.

We truly appreciate your support and hope you continue enjoying the products!

- Cait from Particle for Men

Rated 5 out of 5 stars

Excellent skin products for men

Excellent skin products for men! Love all of them!

16 May 2026
Particle logo

Reply from Particle

Hi Paul,

Thank you so much for the awesome review!

We’re happy to hear you’ve been loving the products and that they’ve become part of your routine. Support like yours truly means a lot to us.

Thanks again for being part of the Particle family, Paul!

- Cait from Particle for Men

Rated 5 out of 5 stars

These folks are always pleasant and…

These folks are always pleasant and helpful. It is early in my product trial as it has only been a few months, but at 74 years old, it already seems to be working. I use the face cream, the wash, the neck cream and the hair and scalp. I am on subscription but while traveling I ran out of some of the product. Happily they sent my product to my next destination. Great service!

16 May 2026
Particle logo

Reply from Particle

Hi Marc,

Thank you so much for your thoughtful feedback! We’re so happy to hear you’ve been enjoying the products and are already noticing positive results.

We’re also very glad our team could help make sure your products reached you while traveling. Providing helpful and flexible support for our customers is incredibly important to us.

Thank you again for your support and for being part of the Particle family!

- Cait from Particle for Men

Rated 3 out of 5 stars

The cologne is not very strong

The cologne is not very strong. You would have to take a bath in it to have someone notice! The Ads are a little misleading.

10 May 2026
Particle logo

Reply from Particle

Hi David,

Thank you for taking the time to share your feedback, and we’re sorry to hear the scent strength did not meet your expectations.

Gravite is an eau de parfum, which contains a higher concentration of fragrance oils than the average cologne. That’s why we’re very confident in both its scent strength and longevity.

That said, fragrance can interact differently with each person’s skin chemistry, which can affect how strongly a scent projects and how long it lasts from person to person.

We always want customers to feel confident trying our products, which is why we offer a 30 Day Money Back Guarantee.

If you have any concerns or would like assistance, please feel free to reach out to our support team anytime at support@particleformen.com and we’d be happy to help.

Thank you again for your honest feedback.

- Cait from Particle for Men

Rated 1 out of 5 stars

I placed an order

I placed an order, no order number generated , circle spinning so next morning reordered and got order number . Particle sent and billed twice on credit card, notified same day of technical issue but still received and billed 2 orders . Disappointed, no reply from emails , phone number not accepting calls!

9 May 2026
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Reply from Particle

Hi Lisa,

Thank you for sharing your feedback, and I’m very sorry for the frustration caused by your ordering experience.

I can see that the issue was resolved with our support team via email, and a return label was provided for the accidental duplicate order. That said, I completely understand how frustrating it must have been to experience issues with the website during checkout, especially when the order confirmation did not initially come through properly.

I’d also like to clarify that we currently do not offer phone support, which is why the calls were unfortunately unable to connect. However, I do see that our support team replied and assisted within our standard 24-hour response timeframe to help resolve the matter as quickly as possible.

We are so sorry again for the inconvenience and appreciate your patience while our team worked to correct the duplicate order issue.

Thank you again for your feedback.

- Cait from Particle for Men

Rated 5 out of 5 stars

The staff @ Particle was very emphatic…

The staff @ Particle was very emphatic and seemed genuinely concerned about my issues
They made a concerted effort to make sure that I was satisfied and happy
They accomplished that goal

13 May 2026
Particle logo

Reply from Particle

Thank you so much for your great review! We’re truly glad our team was able to support you and help resolve your concerns.

Providing caring and attentive customer service is very important to us, and we’re so happy to hear you left feeling satisfied and happy.

We truly appreciate your support!

- Cait from Particle for Men

Rated 4 out of 5 stars

I like the scent of the products

I like the scent of the products. Everything fells good just can't for the shampoo to be in stock.

8 May 2026
Particle logo

Reply from Particle

Hi James,

Thank you so much for your great review! We’re really glad to hear you’ve been enjoying the scent and feel of the products.

And great news, our shampoo is now back in stock! We truly appreciate your patience while it was unavailable.

Thanks again for your support of Particle!

- Cait from Particle for Men

Rated 1 out of 5 stars

Always have delivery issues…

Every time I order from Particle I have delivery problems. I do a lot of online shopping and never have delivery issues with other companies, only Particle. I am now waiting to see how they are going to fix my latest order delivery issues. I really like the product and hope it can be resolved.

16 May 2026
Particle logo

Reply from Particle

Thank you for taking the time to share your feedback.

We’re very sorry to hear that you’ve experienced repeated delivery issues with your Particle orders. While I’m glad our team has been able to work with you to help resolve these situations, I completely understand that the process should feel seamless from the start, and we clearly still have areas where we need to improve.

We are continuously working on improving our shipping experience and fulfillment processes to provide a smoother and more reliable experience for our customers.

We truly appreciate your continued support and are grateful to hear that you enjoy the products themselves. Thank you again for your patience and for giving us the opportunity to do better.

- Cait from Particle for Men

Rated 5 out of 5 stars

Great product I do see results

Great product I do see results

9 May 2026
Particle logo

Reply from Particle

Thank you so much for the great feedback! We’re so happy to hear you’re seeing results and enjoying the Face Cream.

We truly appreciate your support!

- Cait from Particle for Men

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery

15 May 2026
Particle logo

Reply from Particle

Hi Ernest,

Thank you so much for your great review! We’re happy to hear the ordering process was easy and that your delivery arrived quickly.

We truly appreciate your support!

- Cait from Particle

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