Particle Reviews 6,237

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,780 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many noting visible improvements in skin texture and overall appearance. The delivery service is frequently highlighted for being timely and efficient, and the customer service team is commended for their excellent support and responsiveness. However, some people mentioned issues with the ordering process, including difficulties with the website and unexpected additions to their carts. A few other people also felt that certain products, like eye creams and anti-aging creams, did not deliver the promised results or had dispensing problems.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the products, noting they... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy, quick,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the exceptional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Buying the eye cream wasn't a problem:however, it dries a shade of brown and is a very different shade from mu skin tone. There is also a little bit of stinging within a few minutes of application. Un... See more

Company replied

Rated 4 out of 5 stars

Excellent product. Do order directly from their website and no where else, though. I found what was supposed to be Particle product from Walmart (at half the price), ordered it, and immediately discov... See more

Company replied

Rated 5 out of 5 stars

I wanted to try the products after seeing the commercials. After using them for 1 month I began to see results, a smoother refreshed face.The company has delivered what it said it could Also they ar... See more

Company replied

Rated 5 out of 5 stars

Had ordered a Face Wash and Hair Vitamin Gummies. Received consistent text/email notifications on order and received timely in a nice well-packaged box. Face wash is a bit liquidy, but feel comfo... See more

Company replied


Company details

  1. Beauty & Well-being

About Particle

Written by the company

Logo

particle

Particle takes a scientific and thoughtful approach to skincare and personal grooming for men. Our mission is clear: to help men look and feel their best. We follow the latest research to create top-tier formulations with high-grade ingredients. What also sets us apart is our unwavering commitment to addressing the unique concerns men have in terms of skincare, haircare, and body care. Men's skin and hair differ significantly from women's, making generic solutions ineffective. Our product line is meticulously crafted from premium components, each chosen to target specific male concerns. We bridge the gap between science and nature, fusing these elements in our products to provide comprehensive solutions tailored for men. Our offerings span a wide range, including anti-aging technologies, deeply hydrating elements, and science-based blends of antioxidants, vitamins, and minerals. Particle is dedicated to elevating the grooming experience for men by combining industry knowledge and scientific excellence. With Particle, men no longer have to visit a store and spend exorbitant amounts of money to satisfy their personal care and grooming needs. Available online, we ship around the world in discreet packaging and offer exceptional value for money. Thousands of reviews agree: Aesthetic science is what we do, and we do it well for men.

30 Day Money Back Guarantee

Try Particle Risk Free

At Particle we are so confident that you will love our products, we offer a 30 day money back guarantee - not from the day you purchase, but from the day you receive your items. We want you to have the best opportunity to trial the products and see the results for yourself!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to do business with

Easy to do business with. Everything shows up quickly in one shipment without any back orders.

9 May 2026
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Reply from Particle

Thank you so much, Mark! We’re really glad to hear everything arrived quickly and smoothly for you. We work hard to make the ordering experience as easy and reliable as possible, so your feedback truly means a lot to us. Thanks again for your support!

- Cait from Particle for Men

Rated 5 out of 5 stars

Great Customer Success Team

I placed my order and thought I was using some points to redeem and offset the cost of our purchase. I did not see the difference in the transaction and suspected I may have not correctly entered some info. I was not greatly concerned but when I got a message from Customer Success inquiring about my order I did request the points be used. The result was that I received the credit and our order quickly. We are well pleased. Thank You

11 May 2026
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Reply from Particle

Thank you so much for your awesome review! We’re really happy to hear our Customer Success team was able to help get everything sorted out quickly and make sure your points were properly applied. Providing a smooth and positive experience is always our goal, and we’re so happy you’re pleased with both the service and your order. Thank you again for choosing Particle! 😊

- Cait from Particle

Rated 5 out of 5 stars

The face and hand cream are great

The face and hand cream are great. The customer service the Particle support team are excellent. The best. I highly recommend trying it out for yourself.BTW the delivery service is on par.

3 May 2026
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Reply from Particle

Thank you so much for the amazing review, Dean!

We’re so happy to hear you’ve been enjoying the Face Cream and Hand Cream, and your great review about our customer support team truly means a lot to us. Providing great products along with excellent service is always our goal.

We’re also happy to hear the delivery experience has been on par as well 😊

Thank you again for the recommendation and for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

Merchandise purchased

Easy choosing the items I could use for self care. Delivery service is very good with product placement.

10 May 2026
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Reply from Particle

Thank you so much for the great review, Douglas!

We’re really happy to hear that choosing the right self-care products was easy and that you had a positive delivery experience as well. Providing high-quality products along with reliable service is something our team works very hard on.

We truly appreciate your support and thank you for being part of the Particle family!

- Cait from Particle for Men

Rated 1 out of 5 stars

I have tried this cologne, no refund given!

I have tried this cologne, the smell is rancid and I have requested the return of my funds on the 30 day return policy and they wanted me to select another product and sent me the catalog. I said no thanks just refund my money and nothing!

7 May 2026
Unprompted review
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Reply from Particle

We’re so sorry to hear that Gravité wasn’t a good fit for you, Brian.

I can see that our team provided return instructions and assisted with the refund process, and I am so sorry for any confusion or frustration along the way. We’ve followed up with you directly via email to help get everything resolved from support@particleformen.com.

We truly appreciate your feedback and the opportunity to make this right.

- Cait from Particle for Men

Rated 4 out of 5 stars

Gave it a try

Buying the eye cream wasn't a problem:however, it dries a shade of brown and is a very different shade from mu skin tone. There is also a little bit of stinging within a few minutes of application. Uncertain whether I'll apply it a third time.

10 May 2026
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Reply from Particle

Thank you for giving the Instant Eye Firming Cream a try, Ernest, and we really appreciate the honest feedback.

You are correct that the formula does have a slight tint to it. For the best results, we recommend applying only a very small amount, about the size of a grain of rice, under each eye and gently tapping the product into the skin rather than rubbing it in. Using less product typically helps prevent discoloration and allows the formula to better adjust to your natural skin tone as it sets.

A mild tightening or tingling sensation can also happen initially as the product dries, but it should not feel overly uncomfortable.

We’d definitely encourage giving it another try using a smaller amount and the tapping method, and if you still aren’t happy with the results, our team would be more than happy to help further at support@particleformen.com.

- Cait from Particle for Men

Rated 5 out of 5 stars

I use the Particle Anti-Aging Face…

I use the Particle Anti-Aging Face Cream and Shaving gel along with the Anti-Gray Serum, all of which I like.
I recently tried the Gravite cologne but I am very sensitive to certain fragrances with some causing slight headaches, and unfortunately Gravite triggered that response.
With that said, Customer Service rapidly facilitated a refund for me.
Overall, being a business owner myself, I would give Particle a 5 star rating.

10 May 2026
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Reply from Particle

Thank you so much for the thoughtful review, Charles!

We’re so happy to hear you’ve been enjoying the Anti-Aging Face Cream, Shaving Gel, and Anti-Gray Serum. We’re also very sorry Gravité wasn’t the right fit for you, but we completely understand that fragrance sensitivities can be very personal.

We’re glad our customer service team was able to quickly assist with the refund; especially coming from a fellow business owner, it truly means a lot to us.

Thank you again for your support and for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

I am a 72 year old man and i have been…

I am a 72 year old man and i have been using your products consistnatly for 5 years.. when i meet people and my age is asked I always hear i look 10 plus years younger ... SO right there is enough said.

10 May 2026
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Reply from Particle

Kevin, this absolutely made our day. Thank you so much for sharing this!

Hearing that you’ve been using Particle products consistently for 5 years and getting compliments about looking 10+ years younger is exactly the kind of feedback our team loves to hear.

We truly appreciate your loyalty and support over the years, and we’re honored to be part of your routine. Thank you for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

Fair pricing and products that are as…

Fair pricing and products that are as they are advertised!

10 May 2026
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Reply from Particle

Thank you so much for the great review, Thomas!

We’re really happy to hear you’ve found the products fairly priced and true to what’s advertised. That’s exactly the experience we strive to provide for every customer.

We truly appreciate your support and thank you for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

The products are top notch.

The products are top notch.. have been using the facial cream for a few years and it works... and customer service is good too... my only issue is can we cut back on the number of emails... but that's an issue I have with many of the companies I purchase from.. thanks

3 May 2026
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Reply from Particle

Thank you so much for the amazing review and continued support, Joe!

We’re so happy to hear you’ve been enjoying the Face Cream for the past few years and that you’ve had positive experiences with our customer service as well.

And totally fair feedback regarding the emails 😊 You can actually manage your email preferences anytime by clicking the “Manage My Preferences” link at the bottom of our emails, which allows you to adjust the types and frequency of communications you receive.

Thanks again for the support and for being part of the Particle family!

- Cait from Particle

Rated 5 out of 5 stars

Great products

Great products. Good communication with deliveries

9 May 2026
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Reply from Particle

Thank you so much for the great review, John!

We’re really happy to hear you’ve been enjoying the products and had a positive delivery experience as well. Good communication and reliable shipping are very important to us, so your feedback truly means a lot.

Thanks again for your support and for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

Top Notch Products.

Im giving Particle 5 stars because every product I've bought has worked the way it describes in the description. I use the Anti Aging Face Cream, the Instant Eye Firming Cream and the Hair Thickening Shampoo.
Worth every penny spent.

10 May 2026
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Reply from Particle

Thank you so much for the amazing review, Kendall!

We’re thrilled to hear that the Anti-Aging Face Cream, Instant Eye Firming Cream, and Hair Thickening Shampoo have all been working well for you and delivering the results you expected.

Hearing that our products feel “worth every penny” truly means a lot to our team. We really appreciate your support and thank you for being part of the Particle family!

- Cait from Particle for Men

Rated 5 out of 5 stars

Particle - A Stand Up Company

I am a big fan of Particle products but found one that I was unhappy with. Although I was past the 30 day return policy and not entitled to a refund, they offered an even exchange for another product. Their customer service is excellent.

9 May 2026
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Reply from Particle

Thank you so much for the wonderful review, Rob!

While we’re sorry to hear one of the products wasn’t the right fit for you, we’re really happy our team was able to help find a solution. We truly believe customer experience matters just as much as the products themselves, and feedback like this means a lot to us.

We really appreciate your support and thank you for being part of the Particle family!

- Cait from Particle

Rated 4 out of 5 stars

Particle products are as advertised and made in the USA. I use many of the products

I use many of the products, face cream, shampoo, sunscreen , face wash and deodorant as well as Gravite cologne and find them to be as advertised. Products arrive as scheduled and aren't damaged. I would like to be able to get a sample of any new products before ordering .

9 May 2026
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Reply from Particle

Thank you so much for the amazing review and continued support, Greg. We truly appreciate you being part of the Particle family!

We’re so glad to hear you’ve been enjoying the products and that everything has arrived smoothly and as expected.

While we currently don’t offer samples for new products, we do want customers to feel confident trying something new, which is why all eligible products are backed by our 30-Day Money Back Guarantee.

Thanks again for the thoughtful feedback and support. It means a lot to our team!

- Cait from Particle for Men

Rated 5 out of 5 stars

Great product

Great product
Awesome service
Quick delivery !

10 May 2026
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Reply from Particle

Thank you, Lawrence! We’re so glad to hear you’re enjoying the product and had a great experience with our service and delivery. Your support and awesome review truly mean a lot to us we appreciate you being part of the Particle community!

- Cait from Particle for Men

Rated 5 out of 5 stars

Great smell at a great price

Fast shipping, awesome product, great unique smells!

9 May 2026
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Reply from Particle

Thank you, Duane! We’re so glad to hear you’re enjoying the unique scents and found the products to be a great value. Fast shipping and awesome products are exactly what we aim for, so your feedback means a lot to us. We truly appreciate your support!

- Cait from Particle

Rated 5 out of 5 stars

As with my previous order

As with my previous order, this order went smoothly. Choosing the items was easy from your menus. Payment options was easy, however, I could not see where I could apply a promo code to further reduce my cost. Delivery was much quicker this time.

9 May 2026
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Reply from Particle

Thank you, Wayne! We’re happy to hear your ordering experience went smoothly again and that you found the site easy to navigate. It’s also great to know your delivery arrived even quicker this time! We appreciate your feedback regarding the promo code field, and we’ll be sure to share it with our team as we continue improving the checkout experience. Thanks again for your continued support!

- Cait from Particle for Men

Rated 5 out of 5 stars

great site and easy to order

i first ordered the face creme and then saw that i needed to order the face cleaner and it was so easy and i got a good price on the products and then i also saw that i could get a good price on the gravite, it was so easy and it shipped so easy, i liked that anytime i tried to check on my order it verified it was me. thank you particle, so far i am getting use to using the product, i think i have a routine down now.

9 May 2026
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Reply from Particle

Thank you so much, Walter! We’re delighted to hear you found the site easy to navigate and enjoyed the smooth ordering and shipping experience. It’s great to know you were able to build out your routine with the face cream, cleanser, and Gravité, and that our order verification process helped you feel secure along the way. We truly appreciate your support and are excited to be part of your skincare journey!

- Cait from Particle for Men

Rated 5 out of 5 stars

Excellent

Excellent , responsive customer service. Also a great product.

10 May 2026
Unprompted review
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Reply from Particle

Thank you, Bob! We’re so happy to hear you’ve had a great experience with both our customer service and our products. Providing responsive support and high-quality products is always our goal, and we truly appreciate your great review and support!

- Cait from Particle for Men

Rated 4 out of 5 stars

I enjoy the product and the wife can…

I enjoy the product and the wife can see positive results. On shipping however, the shipping company left the package at a neighbors residence. A $9.00 surprise in my package that was promised was not in the package. Overall the shipping was quick.

9 May 2026
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Reply from Particle

Hi Al, thank you for your review! We’re so glad to hear you and your wife are seeing positive results with the product. We’re sorry to hear about the delivery issue and the missing surprise item from your package.

I’ve personally followed up with you from support@particleformen.com to help look into this further.

– Cait from Particle for Men

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