Partonwheels Reviews 160

TrustScore 1.5 out of 5

1.5

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were not delivered or were only partially shipped, often after long delays. People also expressed dissatisfaction with the company's website, finding it unreliable and difficult to use, especially when trying to track orders or get support. Furthermore, consumers consistently highlighted a lack of response from the company, with calls and emails going unanswered, and many struggled to obtain refunds for undelivered items. However, some customers did acknowledge that the products, when eventually received, were genuine and of good quality. A few other people also felt that the company offered a wide range of products.

What people talk about most

Order

People report negative experiences with order fulfillment. Many customers state that after placing an order... See more

Product

Customers consistently note negative experiences with product. Many reviewers report not receiving ordered... See more

Website

Reviewers express strong dissatisfaction with the website, frequently calling it a "fraud website" and a... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

Be aware of this website. It appears to be a fake and fraudulent operation. They took my payment but never delivered the product. After multiple follow-ups, they claimed that a refund was ini... See more

Rated 2 out of 5 stars

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I... See more

Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️ I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of... See more

Rated 1 out of 5 stars

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity. website: partonwheels.com T... See more


1.5

Bad

TrustScore 1.5 out of 5

160 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraud Website Be Aware Before Buying

I have ordered 2 products one winker relay and headlight visor for splendor pro costing 1150.
Send me head light visor of splendor plus black which cost 595.
And winker relay was missing.
Pure Fraud.
Better to buy from market

17 August 2024
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM

ITS A SCAM. PLEASE DO NOT BUY ANY PRODUCT FROM HERE. NO CUSTOMER SUPPORT AND CANT EVEN CANCEL THE ORDER.
The 4 or 5 star reviews are all fake.
PLEASE DONT FALL FOR IT

5 July 2024
Unprompted review
Rated 1 out of 5 stars

Bad dealer of parts

Ordered a part on 8/6/24 and Rex’s on 21/6/24 was wrong part then described on website. The Customer Care is the only person on line and he has no support. The company is a fraud buying and selling from local vendors for a good margin. All website policies are false. Their timings are wrong. WhatsApp platform is self reply no updates. They are cheating people. They do not keep up with their commitments.

They do not give refund but make their customers run.

4 July 2024
Unprompted review
Rated 1 out of 5 stars

Not worth your time and money

I am the new scape goat in their shammy/shady business. I ordered mirror for my Karizma ZMR, they sent me Karizma R mirror, which does not even fit my vehicle.
When I asked for a replacement, they are asking me to ship the part back to them first with my expenses and when the actual requested part is available in stock, they will initiate the replacement.

Customer service is pathetic, they do not respond at all and if you are lucky and get connected to them via phone, they are rude and try to avoid any questions you ask.

I wish I had an option to give negative rating than 1 star.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Fraud and Scam Company They Cheated Beware me…

Fraud and Scam Company They Cheated me and made upsell of additional product which was not at all required I figured it out immediately after making payment and told them to cancel my order as shipment had not even left their premises.

Now as I have asked refund they said they will refund money in 24 hours which never comes it’s already 1 month and now they have stopped responding to my calls and messages.

100% Unprofessional Scamsters BEWARE DANGER Don’t Trust These Liars.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Site For Any Tow Wheeler…

Fantastic Site For Any Tow Wheeler Vehicle Parts. I Have many Order Placed From this Site and Take many parts safely and protected on Right Time. I really Glad and Thankful for This Site.
Specials Thanks To Launching for This Site @POW.

30 May 2024
Unprompted review
Rated 1 out of 5 stars

SHAM, FRAUD .... DO NOT ORDER

Ordered on 24th Apr 2024. Even after 11 days, system says partially shipped.
Customer care is of no use. You won't be able to connect using their phone number. And even if you do, they will say that order delayed due to some reason but will be shipped in couple of days. But that's lie.
BEWARE OF THESE FRAUDSTERS

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Don't order anything

Totally harrasment. I've ordered indicator for my bike from their site and after 10 days I haven't received that and not getting any updates regarding that . Called their customer care number and they give me tracking I'd and that also doesn't work . I think they are fraud and I've lost my 589rs in scam . I suggest that not to order anything from them.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Cheaters in Bike Part

I had ordered mirrors online, they collected full amount plus delivery charges, they send only right mirror and they didnot send me left mirror and now they are saying that we cannot do anything, we can refund for 1 mirror. Its same like you order shoes and they send you one shoe and tell you the other is not available, we will refund for 1 shoe. Whats the use as the same mirror is also not available locally, so I had to buy 2 new mirrors locally and had to throw this single mirror and also refund I am asking for last 2 months, not yet received. Be aware they are fraud, its better you buy it locally.

12 March 2024
Unprompted review
Rated 4 out of 5 stars

I am satisfied with the quality of the…

I am satisfied with the quality of the product and would consider purchasing from them again in the future. However, I hope POW can improve their shipping times for a better customer experience.

25 February 2024
Unprompted review
Rated 1 out of 5 stars

Service of this website is worst

Service of this part on wheel website is worst. They don't response properly to the customer. They sent me wrong product and told me to send return that parcel. They took almost 2 months for refund process and they didn't give me courier charges amount back.

If possibe, try to buy parts from service center rather than buying from this website.

10 January 2024
Unprompted review

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