Had a good experience with my order from Parts Avatar. I would have given a 5 star rating but my brake rotors came at two different times despite ordering at the same time. I had to check myself on th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good morning. I have ordered two items for my car: a serpentine belt and a tensioner. I choose the same brand for both (Continental). When they came, I realized that the belt was the one that I wanted... See more
Company replied
I could have got the same brand part delivered to Canada from Rock Auto for about $5 less but I assumed the shipping would be quicker coming from Canada directly so I ordered from Parts Avatar; It en... See more
The company itself is great, been using them since 2019. Customer services is on point and helpful. Ease of transactions and finding the precise parts I need are great. This past year their choice of... See more
Company details
- Auto parts shop
- also in
- Brake shop
- Car accessories shop
- Racing Car Parts Shop
- Truck parts supplier
- Vehicle Parts Market
About Parts Avatar
Written by the company
Partsavatar is Canada's #1 online auto parts retailer. You can shop for replacement parts, performance parts and accessories for your car, SUV or truck at the lowest price at Parts Avatar. With our Free Shipping and fulfillment centers all across Canada, we help you get back on the road faster.
Widest catalog with over 2 million quality parts
Lowest prices in Canada with free shipping over $99
Live expert chat to help you select the right parts for your car
100% Canadian 🇨🇦
Contact info
4.2
Great
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Parts delivered as advertised
Parts delivered as advertised. Notified through many emails as to status. Will order again.
17 October 2026
Reply from Parts Avatar
Hi Mike, thank you for the great feedback! We're glad to hear your parts arrived as expected and that our status updates kept you well-informed throughout the delivery process. We look forward to your next order!
Reply from Parts Avatar
Hi Michael, thank you for taking the time to share your review! We're glad we could offer you great prices alongside fast delivery. Thanks for supporting Parts Avatar!
Shipping was a full day late on the…
Shipping was a full day late on the estimate. Other wise. Product is great.
17 October 2026
Reply from Parts Avatar
Hi Kevin, thank you for sharing your feedback. We're glad to hear you are happy with the product quality! We apologize for the minor delivery delay beyond the estimated timeline and appreciate your understanding as we continuously work to improve shipping accuracy.
Great quality great price usually gets…
Great quality great price usually gets here within a week free shipping is amazing
15 October 2026
Reply from Parts Avatar
Hi Joel, thank you for the awesome review! We're delighted to know you appreciate our part quality, competitive pricing, and free shipping options. We look forward to serving you again!
Item arrived as described a day later…
Item arrived as described a day later than the ETA. I only received the shipping info on the day of delivery.
17 October 2026
Reply from Parts Avatar
Hi Adeel, thank you for taking the time to share your review. We're glad the item arrived as described, but we apologize for the delay in receiving your tracking updates and the arrival date. We are constantly working with our logistics partners to make tracking notifications more timely and accurate.
Reply from Parts Avatar
Hi Dennis, thank you for the 5-star rating! We are happy to know you were satisfied with our service and quality. Have a great day!
It was quick.
17 October 2026
Reply from Parts Avatar
Hi Ostap, thank you for the positive review! We're glad we could process and deliver your order quickly.
Reply from Parts Avatar
Hi Keenan, thank you for the 5 stars! We're happy we could provide affordable parts with prompt delivery. We look forward to helping you with your next order!
Parts were shipped and delivered in a…
Parts were shipped and delivered in a reasonable time, accurate parts arrived. I’m located in Rural Ontario, could use something like stickers or magnets to make sure Parts Avatar is promoted accordingly.
10 October 2026
Reply from Parts Avatar
Hi Nick, thank you for the review and for the great suggestion! We're glad your order arrived accurately and on time in Rural Ontario. We love the idea of promotional stickers or magnets and will definitely pass that along to our team!
I was told the package would arrive…
I was told the package would arrive between Oct 14 and Oct 21. It arrived Oct 15. I was pleased with this. My only complaint is that the delivery location information was not followed. I requested it be delivered to my back door (safer location). Instead it was left right in the middle of my front step. This cost you a star on the ratings.
16 October 2026
Reply from Parts Avatar
Hi Greg, thank you for sharing your feedback. We're glad your order arrived early in your delivery window, but we apologize that the courier did not follow your delivery instructions regarding placement at your back door. We will share this feedback with our carrier team to ensure delivery requests are better respected in the future.
Reply from Parts Avatar
Hi Brian, thank you for taking the time to leave us a 5-star review! We're glad to hear your order arrived ahead of schedule. We appreciate your business and look forward to serving you again!
Reply from Parts Avatar
Hi Sopernora, thank you for the 5-star rating! We are so glad to know you experienced fast and good service with us. Thank you for choosing Parts Avatar!
Got the parts I needed at a fair price
Got the parts I needed at a fair price. So one of the parts I ordered said it wasn't for the selected vehicle. It was the correct part. The old part was original. Not sure why the website said that. First time it's happened.
7 October 2026
Reply from Parts Avatar
Hi Mike, thank you for your feedback! We're glad you got the exact parts you needed at a fair price. We appreciate you bringing that fitment tool discrepancy to our attention, and we'll share it with our technical team to make sure our vehicle compatibility data stays as accurate as possible!
Reply from Parts Avatar
Hi Wendle, thank you for the 5-star review! We're glad to hear your order was delivered as advertised and in a timely manner. We appreciate your business and look forward to serving you again at Parts Avatar!
Hi.,happy customer.
Hi.
I have bought my automobile parts for over 10 years or more from Parts Avatar .
Always correct parts , fast shipping and easy payment.
16 October 2026
Reply from Parts Avatar
Hi Dodge man, thank you so much for your loyalty over the past decade! We are honoured to be your go-to auto parts provider. We're thrilled that we've consistently delivered correct parts, fast shipping, and an easy checkout experience for you!
Reply from Parts Avatar
Hi Carole, thank you for the wonderful 5-star review! We're glad you enjoy shopping online with us for your oil and automotive needs. Thanks for choosing Parts Avatar!
Right product for my car!
The product that i ordered was the right part for my vehicle. Shipping was fast and easy and the installation was also quick and easy.
16 October 2026
Shipping is fast and reliable
Shipping is fast and reliable. If you can lower the required purchase price (instead of minimum $100- purchase) to qualify for the “free shipping” that would be great! 👍
16 October 2026
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