Parts Big Boss Reviews 

583
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were unhappy with their experience overall. Many consumers reported significant delays with their orders and did not receive the products they paid for, with numerous accounts showing payment made but no delivery, or constant status stuck at 'Processing'. A major frustration cited by people concerns the lack of communication, as many noted receiving no replies to emails or messages, and delivery updates were frequently missing. However, some customers reported receiving the exact part they requested, while others mentioned that a received item was partial or defective, such as one door visor arriving in three pieces. Conversely, a small portion of people felt that the company provided satisfactory items regarding product quality.

What people talk about most

Order

Customers consistently note negative experiences with order processing, reporting long delays and a lack of... See more

Product

People report negative experiences with product, expressing frustration over undelivered items and long... See more

Response time

Clients share frustration regarding response times, reporting delays in replies to emails, phone calls, and... See more

Payment

Customers had negative experiences with payment, expressing deep frustration over paying in advance and... See more

Website

Users describe negative interactions with website, consistently reporting that order statuses remain... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Pro... See more

Company replied

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied


Company details

  1. Auto parts shop

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

1.9

Poor

TrustScore 2 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(583)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

For the first time i have ordered…

For the first time i have ordered spoiler but
I want black color they have understand my concerns done the changes acc to my needs
As per time span and promises they have given me the part with IMP ADD
exceptional packing and with care i recd the quality item.with affordable rate..
Go for it its trustworthy site.......

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Ordered parts for Punto

Ordered parts for Punto, good pricing, good shipping, left a set of mirror glass, send the package as second shipment. Passing information of shipping needs to be more prompt,else good shopping experience, planned to buy after seeing another review. Recommend seller

29 April 2024
Unprompted review
Rated 1 out of 5 stars

Part bigboss totally fraud company

Part bigboss totally fraud company
Buying time showing company products
And dilivery local chip products so plz carefully don't buying any product total bevkoof bana ne k kaam krti hai part bigboss
And koi conversation reply b nai krti ye company aapke paise waste jayge

20 March 2024
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,


We are sorry to hear that you had a less than satisfactory experience. We truly value your feedback and take it seriously.

If you could provide more details about what went wrong, we would greatly appreciate the opportunity to address any concerns and make things right.
You can send your grievance at support@partsbigboss.in or give us a call at 8826226667.

Regards.

Rated 1 out of 5 stars

damaged product no return or refund waste of moneuy

my order was in processing for 10 days and dispatched it after 12 days. parts I received were damaged i contacted support team and attached photos and videos of the broken product then i received a mail that we will arrange return in 2 days after that no response from there side waste of money

2 February 2024
Unprompted review
Rated 1 out of 5 stars

I feel that Partsbigboss is not a true plateform to purchase as the item delivered after about 2 months is useless and not appropriate to be used.

I feel that Partsbigboss is a Bigcheater and they should change their name. I ordered them for the i10 Grand side light supply and paid in advance in December 2023. however, I am still waiting for the delivery. All correspondence with them failed as neither they supplied the item nor returned the money. I advise the customer not to fall prey to them. I wanted to attach the link of my payment, but Trustpilot does not allow the link.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Very bad service

This Company like a cheaters...i ordered chevrolet sail rear break shoes ( order No.100186978 ) nearly month a go. Payment already paid via link given till now not sending any order shows still processing..trying to contact them on phone , email etc but no one answering..

16 December 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, Excellent staff, Excellent communication, Excellent quality, Excellent availability of old car parts, Excellent packing and quick shipping with tracking, I got my 17 year old car, Ford Ikon rear taillight part just in 11 days, i placed the order and made payment on 31st October 2023, and got my part on 11rh November 2023, very nicely covered in bubble wrap and boxes properly..thank you so much. I am 100% satisfied with my purchase from parts big boss boodmo..you guys are doing a great job..thank you so much, please continue the great work, all the best for your store and excellent service, thanks again, Best Regards.

11 November 2023
Unprompted review
Rated 2 out of 5 stars

Average product quality but poor customer support

I have ordered a side mirror and rear bumper reflector on 7/9/2023. It was mentioned that order will be delivered in 5-7 days on website during booking. after 5 days of booking I am not getting any tracking details so I tried to contact customer care, phone number was so busy. I could connect after 25 attempts. It has been told that one of the item is awaited so it is taking more time for dispatch. I believed and waited. On 21/09/2023 I got my order delivered but with only one item i.e. side mirror. At website in my invoice both items are still appearing. Quality of delivered product is average. Customer support is very poor.

21 September 2023
Unprompted review

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