GREAT online experience with Parts Dr. and they had the Best competitive price too! -AND- The replacement part was Ordered and Received in 3 Days! I Especially Appreciated the "Does It Fit My Model" i... See more
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Company details
Written by the company
Shop our huge selection of genuine appliance parts at Parts Dr - the cheapest online source for all your appliance parts needs
Contact info
3819 W Technology Cir, 57106, Sioux Falls, United States
- 877-800-0828
- info@partsdr.com
- partsdr.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 48 hours
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Easy to maneuver on the website
Easy to maneuver on the website. Quick payment option had the part I needed at a good price. Thank you
excellent help from rep Hayden
Very easy to find and purchase parts.
Very easy to find and purchase parts.
This timer doesn't fit any dryer
This timer doesn't fit any dryer, it is a washer timer. Revisit your compatibility page and load compatible washers and remove the dryers.

Reply from Parts Dr
This is the first time using Parts Dr
This is the first time using Parts Dr. It was so simple and quick finding the part that I needed. The price was very reasonable. I'm glad they ship to Hawaii. I would order parts if I needed it. I'll tell my friends about them also.
Great Price
It was very easy to find the part I needed. The price was the most reasonable of all I checked.
I ordered a rotor/motor for a…
I ordered a rotor/motor for a Fisher&Paykel dishwasher, but didn't end up using it since the motor worked - was just jammed. I decided to keep it for when one of the two motors did go. Well - I need it now but it's for the wrong model - DD605 instead of DD603. I just got off of customer service and they refuse to exchange it - "two old". It's been in the box unused. I don't want a refund - just exchange for the correct (more expensive) part. NOT good service!

Reply from Parts Dr
As advertised!
I saw your parts replacement demo online and found it quite helpful. Then I checked the reviews and you will reviewed. So I went to the website and was able to find what I needed quickly and definitely at a better price than other people were offering I will use you again
This was literally the best experience…
This was literally the best experience ever. I recently broke one of the gas stove grates by accidentally hitting it on my counter when I was removing it to clean the stove. I called Whirlpool and was told that they would see if my warranty covered it. I submitted all the forms over a month ago via email and no one ever replied. I also called Whirlpool to pay for them outright and was hung up on several times after waiting on hold. No one ever picked up. So I took my business elsewhere to Parts Dr. NOT ONLY were the replacements cheaper than Whirlpool but I literally ordered them on 4/14/2026 in the afternoon and received them TODAY, 4/15/2026 in the afternoon. I only spent $11.99 on shipping and these are heavy cast iron stovetop grates. Completely over the moon with the quality of service, fast shipping, and prices of these parts. 10/10 recommend for appliance needs.
The how to video on Youtube is what…
The how to video on Youtube is what sold me! Excellent step by step instructions on how to replace parts on my identical washing machine! Thank you so much!!!
Avoid if you have an FPO/APO address – Zero accountability
Parts Dr. has no interest in supporting military families or overseas customers. I placed an order to an FPO address. They used FedEx SmartPost, which failed to deliver the item. Instead of offering to reship via a reliable USPS method or admitting the carrier failed, they simply returned the item, kept my $11.99 shipping fee, and told me I’d have to buy it again.
They essentially charged me a $12 "convenience fee" for an item I never received. When I pointed out that FedEx doesn't service my location properly and asked why I was being charged for a failed delivery, I was told "we paid the carrier, so no refund for you." Terrible policy and even worse attitude. If you live on a base, take your business elsewhere.

Reply from Parts Dr
Fast and easy hopefully the shipping is…
Fast and easy hopefully the shipping is just as fast.
Superior Service
Great Videos, Product Availability, and Speed of Delivery.
I have used Parts Direct previously
I have used Parts Direct previously, and the. Parts I have ordered are always correct and exactly what I needed. I also like that they are GE certified Parts and not knock offs.
Order #2117902 Timely delivery
Order #2117902 Timely delivery. Right part. Vry good price.
I like parts dr always good but every…
I like parts dr always good but every time I try and login whether it has been 1 hour or 1 month says invalid loin or username please get this fixed!
The ease of using your website
The ease of using your website, any amount of information provided on buying parts
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