Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
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I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... See more
Company replied
Found the part I needed at a good price 5 months ago and I installed without issue, it’s been working 24/7 without any issues.
Company replied
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shippin... See more
Company replied
Company details
Written by the company
A Destination for all Restaurant Equipment Parts, Food service parts with Best prices, Same day shipping & Excellent customer support.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.1
Great
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Parts were not shipped NDA
Parts were not shipped NDA, after we paid for the NDA rate, item was purchased prior to 9 a.m. no reason item wasn't shipped out same day.
Did not receive an invoice for purchase only order confirmation.
28 June 2023
I have emailed 2 times to let you know…
I have emailed 2 times to let you know that the order was missing a part.
With no response.
26 June 2023
Smooth Transaction
The item arrived as described, well packed, within a few days after ordering. No problems with my order whatsoever.
28 June 2023
Unprompted review
I called 2 days ago to complain about…
I called 2 days ago to complain about the product and the person I spoke with said I would have a reply by 5pm that day. I have heard nothing.
7 June 2023
They had the exact parts we needed for…
They had the exact parts we needed for out older oven. Delivery was super fast! Thank you!!
7 June 2023
Ordered a part 2nd air and received it…
Ordered a part 2nd air and received it 10 days later.
1 June 2023
Ordering was easy, but customer service is not
Ordering was incredibly easy, and the product arrived promptly. However, it's unfortunate that the appliance we purchased the part for completely broke down before I received it. I decided to email them regarding the refund process, but received no response. When I called, the line went straight to voicemail.
26 May 2023
Part availability and super quick…
Part availability and super quick shipping. Tracking number was quick and right on.
1 June 2023
The order never arrived
The order never arrived. He does NOT have a tracking option, does not offer customer service, does not answer the phone. They are a scam I need my money!!!
31 May 2023
Well, the order has not arrived.
Well, we have not received the order that you are trying to get a review for................? Two weeks....?
24 May 2023
I fix kitchen equipment I get the right…
I fix kitchen equipment I get the right parts at the right time and very good price.
26 April 2023
Ordered a fan for my cooler
Ordered a fan for my cooler. Only a fan motor was delivered with no fan blades included. I called and was told without a part number they couldn’t help me. I told them I wanted to return the unusable fan motor for a refund and asked for a return authorization number. I was told a return authorization would be sent to me by email. No email authorization was ever received. Won’t do business with this company ever again.
1 May 2023
Defective Part
The part we got was defective and I have been trying to reach someone to help me get this exchanged for a good part but I have not had anyone return my calls or emails.
28 April 2023
Products were exactly what I needed
Products were exactly what I needed. Only complaint/issue was the outrageous shipping cost. Was more than the parts.
26 April 2023
Good and quick service
Website was actually accurate and had the part in stock with a quick turnaround time.
2 April 2023
Got me correct parts & quickly.
22 March 2023
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