Parts Finder Q Reviews 

54
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently find the parts they need, appreciating the availability of products. Many also highlight the fast and timely delivery service. Reviewers are often satisfied with the quality and condition of the items, noting they work as described and arrive undamaged. However, some customers also noted issues with their orders, including receiving incorrect or used parts that were not clearly described. A few other people also felt that there were significant shipping delays and a lack of communication regarding order status. Additionally, some experienced concerns regarding pricing, such as unexpected additional charges or high brokerage fees.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers finding the parts they needed, even for older... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Quality

People report positive experiences with quality, with many reviewers noting that parts arrived in great shape... See more

Order

Users describe ambiguous interactions with order, with some customers experiencing very fast shipping, even... See more

Price

Customers had ambiguous experiences with pricing, with some finding certain costs to be high, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought 109493 air dryer filter for my truck, and everything is fine, fast delivery, I will contact you again in the future.

Company replied

Rated 5 out of 5 stars

part was in stock and shipped in a reasonable time. I ordered a few days before Christmas, so that might have delayed shipping, but still had the correct part in under a week.

Company replied

Rated 5 out of 5 stars

Easy to find part needed and purchase was smooth and free shipping was extremely fast. Part arrived in less than 24 hours of making transaction.

Company replied

Rated 5 out of 5 stars

I waited until the part was installed before posting a review. It seemed too good to be true because my trucks been in the shop for over 3 months waiting on this part. I finally took control and locat... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

54 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.7

All reviews

(54)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prolate

Little pricey…Very professional .

20 October 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you for your feedback! We appreciate your kind words and are glad you found our service professional. Thank you for choosing us.

Rated 5 out of 5 stars

It was great

It was great

10 October 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you! We’re happy to hear you had a great experience and appreciate your review.

Rated 5 out of 5 stars

Genuine

I went months looking for new or used part to make my adaptive cruise, anti-lock brakes, variable power steering, and more working. Part is not manufactured any more. Parts Finder Q found me one. I am giddy.

8 October 2025
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Reply from Parts Finder Q

Thank you for sharing your experience! We’re glad we could help you find such a hard-to-source part and get everything working properly. We truly appreciate your trust.

Rated 5 out of 5 stars

Legit company, great prices and service!

I had my reservations since I just found this part via google search. I emailed to make sure the expensive part was in stock and received a prompt response even though I wasn’t able to get anyone via the advertised phone number. The part arrived quickly, as described, and worked perfectly. Definitely recommend this company!

7 October 2025
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Reply from Parts Finder Q

Thank you for your trust and recommendation!

Rated 5 out of 5 stars

Dodge ABS Module

I waited until the part was installed before posting a review. It seemed too good to be true because my trucks been in the shop for over 3 months waiting on this part. I finally took control and located the part here. It was delivered in 3 days and installed on my truck in a single day. I wish I would have gone this route back in July but it is what it is. Couldn't be more impressed with y'alls services.

3 October 2025
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Reply from Parts Finder Q

Thank you so much for sharing your experience!
We’re really glad to hear the part worked perfectly and that your truck is finally back on the road.
We truly appreciate your trust and kind words — it means a lot to our team!

https://partsfinderq.com/products/20842710-genuine-gm-abs-control-module-for-cadillac-srx-2011-2016

Rated 5 out of 5 stars

fast and trusted parts in good…

fast and trusted parts in good conditions

1 October 2025
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Reply from Parts Finder Q

Thank you for your feedback! We’re glad to hear the parts arrived quickly and in good condition. We appreciate your trust.

Rated 5 out of 5 stars

Everything from start to finish… ⭐️ ⭐️⭐️⭐️⭐️

Easy to find part needed and purchase was smooth and free shipping was extremely fast. Part arrived in less than 24 hours of making transaction.

5 September 2025
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Reply from Parts Finder Q

Thank you so much! We’re thrilled to hear your experience was smooth and fast — that’s exactly what we aim for!

Rated 2 out of 5 stars

Price gouging!!

Price gouging!! I needed a part for a 2016 vehicle that the manufacturer no longer carries. OEM part from manufacturer is $322. The vehicle will not run without it. Parts Finder Q had one for $800. I had no choice but to purchase it or walk. Shame on them!!

10 September 2025
Unprompted review
Parts Finder Q logo

Reply from Parts Finder Q

Unfortunately, there was no cheaper option available for this part. It’s been discontinued by the manufacturer and is very hard to find. We truly hope that this part serves you well and proves to be worth the price.

Rated 5 out of 5 stars

Will use this company again!

We ordered a part from this company and it was "lost" for 4 days from the original USPS tracking confirmation. We contacted the company and it was tumultuous at first. However, we love a good recovery by business management. They went above and beyond to rectify the issue, and were gracious enough to take our suggestions to add more premium shipping options in the future and faster customer service turnaround. When the product finally arrived, it came securely and thoughtfully packaged. Give them a try!

15 July 2025
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Reply from Parts Finder Q

Thank you for taking the time to share such detailed feedback. While shipping delays can sometimes occur outside of our control, we’re glad we were able to step in, resolve the issue, and make things right. We truly appreciate your suggestions and your understanding, and we’re happy to hear the part arrived safely and well packaged. Thank you for your trust and for giving us the opportunity to improve.

Rated 1 out of 5 stars

Complete waste of time

Sent wrong compressor, then hassled for weeks to get the correct part. Long waits between email response. Go ahead and try to talk to someone on the phone; no really, try it l

23 June 2025
Parts Finder Q logo

Reply from Parts Finder Q

We’re sorry to hear about your experience and understand how frustrating this situation must have been. Sending an incorrect part and delays in communication are not the level of service we aim to provide. We would like the opportunity to review this case in detail and work toward a resolution. Please contact us directly with your order information so we can assist further.

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