Partsonclick Reviews 

53
•
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

First experience ordering was amazing. Second experience trying to find usual simple service parts like oil, oil filter, air filter, and so on wasn’t easy. Got a reply stating they don’t stock those!!... See more

Company replied

Rated 5 out of 5 stars

After a logistical issue with the courier company caused a delayed delivery Partsonclic really pulled out all the stops to get my order to me. Plus they refunded me the full purchase price! And they... See more

Rated 5 out of 5 stars

Everything. From inquiring to receiving the parts. Mr. Muhammed Favas was very patient in replying and answering all my questions. I ordered Honda CR-V 2011 power mirrors and the price was slightly lo... See more

Company replied

Rated 5 out of 5 stars

Amazing communication, fast responses at any time of the day. Sourced any part I wanted aftermarket or original even down to a bonnet latch. Gets me the parts for my VW GTI delivered the sam... See more

Company details

  1. Auto parts shop

Written by the company

**Introducing PartsonClick.com: Your Ultimate UAE Auto Spare Parts Destination** Welcome to PartsonClick.com, your unrivaled online haven for all your automotive needs in the UAE. We're not just another auto spare parts webstore – we're your ultimate one-stop solution, a haven of convenience, and a platform where automotive dreams come to life. Imagine a world where you can effortlessly find the perfect spare parts for any make or model of car, all within a few clicks. At PartsonClick.com, this vision becomes your reality. Whether you're a passionate car enthusiast, a DIY aficionado, or simply a car owner seeking reliable and top-quality parts, we've got you covered. What sets us apart? It's our unwavering commitment to delivering an unparalleled level of convenience and expertise. Here's how we redefine your auto spare parts shopping experience: **Vast Selection:** Our extensive range of parts caters to a diverse array of car makes and models. From classic beauties to the latest powerhouses, we offer an extensive catalog that's designed to fulfill your every automotive desire. **Expert Guidance:** Ever had a pressing question about a specific part? Wondered which spare part would perfectly fit your vehicle? Look no further – our team of automotive experts is here to provide you with instant solutions. With PartsonClick.com, you can ask your queries and receive expert advice in real-time, ensuring that you're making the best decisions for your car. **Seamless Navigation:** Our user-friendly interface makes navigation a breeze. You'll effortlessly find what you're looking for, whether it's an engine component, brake system, or intricate accessory. **Instant Solutions:** Say goodbye to uncertainty. With our immediate query resolution feature, you can get accurate answers promptly. We understand that time is of the essence, and that's why we prioritize delivering swift responses to your questions. **Quality Assurance:** We know that your car deserves nothing but the best. That's why we source our spare parts from trusted manufacturers, ensuring that you receive products of uncompromising quality and reliability. **Tailored Experience:** We understand that every car and car owner is unique. That's why we're dedicated to providing a personalized experience, helping you find precisely what you need. PartsonClick.com isn't just a webstore; it's your partner in preserving and enhancing your automotive journey. Whether you're embarking on a restoration project, fine-tuning your vehicle's performance, or addressing maintenance needs, we're right by your side. Embrace the future of auto spare parts shopping – visit PartsonClick.com today and discover the difference that convenience, expertise, and quality can make in transforming your car into a masterpiece on wheels. Your automotive aspirations are just a click away!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

All reviews

(53)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Amazing communication, fast responses at any time of the day.

Sourced any part I wanted aftermarket or original even down to a bonnet latch.

Gets me the parts for my VW GTI delivered the same day if not the next day delivery to my door.

Would highly recommend

16 May 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased brake parts for my…

I recently purchased brake parts for my vehicle, and I couldn't be happier with the quality and performance. The ordering process was seamless, and the parts arrived promptly. The brakes are a perfect fit, and my car now stops smoothly and quietly. I highly recommend these brake parts to anyone in need of a reliable and top-notch product."

29 April 2024
Unprompted review
Rated 5 out of 5 stars

REAL customer care still exists!

After a logistical issue with the courier company caused a delayed delivery Partsonclic really pulled out all the stops to get my order to me. Plus they refunded me the full purchase price! And they offered me a discount on my next order to make up for the delayed delivery. THIS is how you show that you are serious about customer satisfaction! Great service. Highly recommended. And they have those hard to find bits and pieces at very reasonable prices too.

8 January 2024
Rated 3 out of 5 stars

First experience ordering was amazing

First experience ordering was amazing. Second experience trying to find usual simple service parts like oil, oil filter, air filter, and so on wasn’t easy. Got a reply stating they don’t stock those!!! So I decided to shop elsewhere now where those parts are available and at better prices too.

4 December 2023
Partsonclick logo

Reply from Partsonclick

Thank you for sharing your recent experience with PartsOnClick.com. We sincerely apologize for any inconvenience you may have faced while searching for service parts. Your feedback is invaluable, and we want you to know that we are taking immediate steps to improve.

At PartsOnClick.com, we are committed to enhancing our offerings. We're actively expanding our network and inventory to include a broader selection of Japanese and Korean car parts, alongside our extensive range of American and German auto components.

To express our gratitude for your loyalty and understanding, your next order will come with a special benefit – "free next day delivery". This is our way of making your experience with us even more seamless and convenient. We're confident that our ongoing improvements will ensure finding the parts you need for your car is effortless.

Explore our updated inventory, and thank you for choosing PartsOnClick.com. We appreciate your business, and we're dedicated to providing you with exceptional service.

Best regards,
Team PartsOnClick
PartsOnClick.com

Rated 5 out of 5 stars

Awesome and fast service

8 December 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service awesome and fast.

Rated 5 out of 5 stars

Good service

Good service.
Nice team.

30 November 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

Thank you for your kind words!

Your feedback is incredibly motivating for our team, and we're grateful for your support. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to let us know.

We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Trustpilot is legit and there customer…

Trustpilot is legit and there customer service good and reliable. They deliver the items on time. Thank you so much trustpilot it makes our life easier now that you can deliver original items is a relief. Difinitely order more parts for you guys! Highly recomended.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Great and efficient service with parts that are competitively priced.

Great prompt service that is coupled with a knowledgable team, and a competitive price range. Ordered and paid for the extra next day delivery however it arrived on the same day of ordering. Amazing service! Quality of the product is as it was described on the site. Yet to review the brake pads I purchased, but so far so good. Well done guys, keep up the amazing work. I will be using you again for sure. 👍

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Appreciation

The price and the delivery time and the fast the response is really good

6 November 2023
Partsonclick logo

Reply from Partsonclick

Thank you for taking the time to share your thoughts! We're thrilled to hear that you are pleased with our pricing, delivery time, and fast response.

We appreciate your business and look forward to serving you again.

Rated 3 out of 5 stars

Oil and filters for Audi

I ordered oil and filters for Audi, before ordering I checked whether everything was in stock, they assured me that everything was there, but after the order arrived, it turned out that they sent completely different brands of filters, and the brands that they sent even through the internet search is difficult to find, everything is made in China, no description on the boxes. When I asked why this happened, I received the answer “My apologies for not informing you before, BRYMAN was not available in physically. And I forgot to inform you that on my busy time.
So I give you German brand RM." Moreover, this German is only one of the three, which apparently he also forgot to inform about. The only advantages I can include is the work of the delivery guy. The professionalism of the manager leaves much to be desired. If you decide to order something on partsonclick 10 times double-check what exactly they will bring to you and whether it turns out that you bought Chinese spare parts made somewhere in the basement.

25 October 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

Dear Sir,

We are deeply sorry for the inconvenience you encountered from partsonclick. Your feedback is incredibly important to us, and we want you to know that we are fully committed to assisting you and resolving this issue to your complete satisfaction.

We understand that there was a substitution of brands due to the unavailability of Bryman filters. It's worth noting that KARL filters are essentially co-brands of Bryman, coming from the same factory and upholding the same high-quality standards. Additionally, for the filter that was not available in both Bryman and KARL, we provided an RM filter, which is renowned for its German quality and comes at a higher cost.

We acknowledge that the lapse in communication is our responsibility, and we take full ownership of this oversight. Please rest assured that we are wholeheartedly dedicated to addressing this issue and taking measures to prevent similar situations in the future.

If you remain unsatisfied with the products you received, please don't hesitate to get in touch with us at claims@partsonclick.com or via WhatsApp at +971524929646. We are fully prepared to facilitate a straightforward return process at no extra cost to you.

We genuinely value your feedback, and your understanding means a lot to us. We eagerly anticipate the opportunity to provide you with an improved experience in the future.

Warm regards,
Claims@PartsOnClick

Rated 5 out of 5 stars

Worth it

Everything. From inquiring to receiving the parts. Mr. Muhammed Favas was very patient in replying and answering all my questions. I ordered Honda CR-V 2011 power mirrors and the price was slightly lower than 2 other sources that I inquired plus it's free delivery to Fujairah as long as you purchased more than 100 AED. They have 3 delivery options and I chose the 3rd option which will take 2-3 days delivery but to my surprise I received it in just 1 day. The parts are working well. Overall, I am very happy 😁❤️.

11 October 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

We're honored to have earned your trust and left you with a smile and a happy heart. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing PartsonClick.com.

Rated 1 out of 5 stars

Your price is very high (Toyota Yaris…

Your price is very high (Toyota Yaris 2013 front fender liner aftermarket price 30AED but your same brand price 75AED ) Rafiq Muhammad.
kunio auto LLc Abu Dhabi.

4 October 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

Dear Rafiq Muhammad,

Thank you for reaching out to us with your concerns about the pricing of the Toyota Yaris 2013 front fender liner on PartsonClick.com. We greatly appreciate your feedback, and we want to provide you with some insights into the factors that might explain the price difference.

Price Variation:
The variation in price you've noticed can be attributed to a few key factors. Firstly, pricing can differ based on the availability of the parts in our inventory. Sometimes, urgent availability of specific parts can result in a temporary price adjustment. We aim to ensure that these price changes reflect the costs associated with securing and delivering parts as quickly as possible. We constantly strive to maintain competitive pricing while offering quality products.

Customer Confirmation:
We value transparency in our pricing policies. Before dispatching any product, we confirm the price with our customers to ensure there are no surprises. Your confirmation is a vital step in our process, and it allows us to maintain clarity and trust with our customers. We appreciate your understanding in this matter.

Free Shipment:
We're pleased to inform you that we offer free shipping as part of our commitment to providing a convenient and cost-effective shopping experience for our customers. It's our way of giving back and ensuring that you have a seamless experience when ordering from PartsonClick.com.

Your feedback is crucial in helping us improve our services and products. We take it seriously and will consider your input as we continually work to enhance your experience with us. Should you have any more questions or concerns, please feel free to reach out.

Thank you for choosing PartsonClick.com for your auto parts needs. We look forward to serving you again and providing you with exceptional service and value in the future.

Best regards,

Customer Support Team
PartsonClick.com

Rated 5 out of 5 stars

Thanks for your response and follow

Thanks for your response and follow, specially thanks for mr mihad to follow my parts to fast deliver

9 September 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

We greatly appreciate your kind words and feedback. Your satisfaction is our priority, and we're thrilled to hear about your positive experience with the follow-up and fast delivery of your parts, especially the assistance provided by Mr. Mihad.

Thank you for choosing PartsonClick.com, and please don't hesitate to reach out if you have any more automotive needs in the future. We're here to help.

Rated 5 out of 5 stars

Parts exactly as described

Parts exactly as described, and arrival time precisely as informed.

1 September 2023
Partsonclick logo

Reply from Partsonclick

Your feedback reinforces our commitment to providing top-quality products and accurate delivery times. If you have any more automotive needs in the future, please don't hesitate to reach out. We're here to assist you with the same level of excellence.

Thank you for choosing PartsonClick.com. We look forward to serving you again in the future.

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