It was easy to find the part we needed considering its an AC unit that is almost 30 years old. However, I wish it was stressed that orders made after 5pm would not be processed until the next day,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was asking and paying for fast shipping, yes a little bit expensive but my stuff arrive in 2 days, was happy it brand new OEM part that work very fine... very happy experience with Parts Town, first t... See more
Company replied
I ordered some parts for our large stand mixer and a steam kettle on a Saturday and chose express delivery which made it to our business on Tuesday. Coming all the way to Van Island was great to see... See more
Company replied
The best service is dependable service. I ordered a fridge part which did not fit. Within hours it was fully remedied with full refund. You don’t always know how these issues will be dealt with whe... See more
Company replied
Company details
Written by the company
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Written by the company
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contact info
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4.3
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Supplied compressor working great!
The supplied compressor has been working great and all communications with Parts Town leading up to the sale of this part have been efficient.
23 February 2026
Reply from Parts Town Canada
Hello Steve,
Thank you for your wonderful feedback! We're so glad to hear the compressor is working great and that our communication was efficient. Thank you for choosing Parts Town Canada!
Sebastian
Feedback regarding your excellent service
I just wanted to leave a quick note to say thank you for the amazing service!
Your response was incredibly fast and helpful. I truly appreciate how meticulous and clear you were in explaining the next steps I need to follow. Your attention to detail made a huge difference.
Thank you so much for the outstanding support!
2 June 2026
Reply from Parts Town Canada
Hello Wei,
We are so happy to hear that our service was amazing and that our team was incredibly fast and helpful. We truly appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
Fast service
Shipped out and recieved within 3 days, saved myself and customer costs of driving into the big city
2 June 2026
Reply from Parts Town Canada
Hello Denis,
We appreciate your positive feedback! We are so glad we could help you and your customer with our quick shipping. Thank you for choosing Parts Town Canada!
Sebastian
They had the exact part I needed
They had the exact part I needed, prices are fair and the shipping was very fast! Perfect timing to fix my portable AC before the next heat wave
2 June 2026
Reply from Parts Town Canada
Hello!
We're delighted you found the exact part you needed at a fair price with fast shipping. We are so glad we could help you prepare for the heat wave! Thank you for choosing Parts Town Canada!
Sebastian
good lead time good part
2 June 2026
Reply from Parts Town Canada
Hello Marcel,
We're glad you enjoyed your experience. We appreciate your positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello!
Thank you for your positive feedback. We're glad you found our pricing reasonable, parts accurate, and the transaction smooth! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Jim,
We're glad to hear it arrived quickly and fit perfectly. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Peter,
We're so glad you had a great experience with our fast service! We appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
Charge for extra shipping that states 2…
Charge for extra shipping that states 2 to 3 days yet you send it ground and likely will arrive in over 12 days. I wouldn't have ordered had I known this. Scam.
31 May 2026
Reply from Parts Town Canada
Hello Blaine,
Thank you for taking the time to share your thoughts and feedback with us. I am disappointed to hear that your experience was not to your satisfaction. Our customer service team is reviewing your order and will reach out to you shortly.
Sebastian
Reply from Parts Town Canada
Hello Judy,
We are so glad our service was great after you ordered! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Nitin,
We're happy to hear you found our services fast and reasonably priced. Thank you for choosing Parts Town Canada!
Sebastian
Great experience, twice!
I ordered parts twice, and every time they delivered on time and the exact part. Great experience.
Thank you!
29 May 2026
Reply from Parts Town Canada
Hello Dil,
We're so glad to hear you received your parts on time and accurately. Thank you for sharing your great experience!
Sebastian
Great experience and Great service
I ordered my commercial dishwasher part on line.The website was really easy to navigate and the whole experience was simple.I received my part with n 4 days of placing order.
29 May 2026
Reply from Parts Town Canada
Hello Saadia,
We're so pleased to hear that our website was easy to navigate and that your experience was simple. We're glad your part arrived quickly! Thank you for choosing Parts Town Canada!
Sebastian
I was told parts are not available
I was told parts are not available. You had them in stock. Thanks for being there.
29 May 2026
Reply from Parts Town Canada
Hello Jan,
We're glad we had the parts you needed. We appreciate you choosing us and sharing your positive experience. Thank you for choosing Parts Town Canada!
Sebastian
Good Parts Fast
Doing a 30 year tune-up on my Bunn VP-17 coffee maker. They had what I needed and got the parts to me very fast. Mmmmmm, now that's good coffee!
28 May 2026
Reply from Parts Town Canada
Hello Daryl,
We are so glad we could help with your Bunn VP-17 tune-up! We appreciate your kind words and are happy you're enjoying great coffee. Thank you for choosing Parts Town Canada!
Sebastian
The price and quick shipping was great
28 May 2026
Reply from Parts Town Canada
Hello Tony,
Thank you for your positive feedback. We're glad you appreciated the price and quick shipping! Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello King,
Thank you for your feedback! We're glad your item arrived as ordered, quickly, and well-packed. Thank you for choosing Parts Town Canada!
Sebastian
Trusthworthy
Was asking and paying for fast shipping, yes a little bit expensive but my stuff arrive in 2 days, was happy it brand new OEM part that work very fine... very happy experience with Parts Town, first time buying and wont be the last one.
26 May 2026
Reply from Parts Town Canada
Hello,
We are so glad to hear you had such a positive experience with your recent purchase and our fast shipping! We appreciate your kind words and look forward to serving you again. Thank you for choosing Parts Town Canada!
Sebastian
Unreal how fast I received the parts
Unreal how fast I received the parts. When I was told buy other suppliers 4-5 weeks. I got my parts over night.
Payed a little extra but my customer has ac in two days.
Keep up the good work. Thanks
26 May 2026
Reply from Parts Town Canada
Hello Tom,
We are so pleased to hear about your positive experience and the quick delivery of your parts. We appreciate your kind words and thank you for your business!
Sebastian
Reply from Parts Town Canada
Hello Alain,
Thank you for your feedback! We're glad to hear your shopping was easy and delivery fast. Thank you for choosing Parts Town Canada!
Sebastian
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