PartsWarehouse.com Reviews 

5,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding and ordering exact parts needed, often using helpful diagrams and detailed descriptions. Many people highlight the excellent quality of the products, noting that parts are genuine, fit perfectly, and effectively repair appliances, saving significant costs. Reviewers also appreciate the competitive pricing and consistently fast delivery. However, some customers noted issues with order fulfillment and shipping. A few people experienced significant delays, with orders showing as in stock but being backordered or taking longer to ship than advertised. Additionally, some reviewers reported receiving incorrect parts that did not fit or differed from website descriptions.

What people talk about most

Product

Users describe positive interactions with product, often praising the ease of finding the correct part and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that parts arrived on time,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, reasonable, and excellent prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site.... See more

Rated 5 out of 5 stars

My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the fir... See more

Rated 4 out of 5 stars

I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to oth... See more

Rated 5 out of 5 stars

Easily found the exact icemaker for my refrigerator. The complete, detailed list of units it is compatible with meant I could order with confidence that it was the right one. Delivery was fast. Had... See more


Company details

  1. Home improvement shop

Information provided by various external sources

We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: info@PartsWarehouse.com Call Us: 866-243-2721


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(5,090)

162 reviews in the last 12 months

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Rated 1 out of 5 stars

Buyer beware

I have left 3 messages for this company because the parts I received have the right part number but are not the right parts. I wasted a lot of money for nothing and now have useless parts. No returned calls.

14 May 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We’re very sorry to hear about your experience. Receiving parts that don’t fit and not getting a call back is frustrating, and we sincerely apologize. We’d like to make this right. Please reach out to us at info@partswarehouse.com
or call 866-243-2721 and reference your order number so our team can assist with a return or replacement.

Rated 1 out of 5 stars

Part has not shipped and no update

I ordered a part over 2 weeks ago and it has not shipped. No status has been provided. Business has not responded to my queries.

This business is terrible.

27 August 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We’re very sorry for the frustration this has caused. We did receive your message and attempted to reply with an update, but unfortunately our text response failed to send. That should not have left you without an answer, and we apologize for the lack of communication. Customer Management has emailed you with an update on your current ETA. We appreciate your patience

Rated 1 out of 5 stars

bad customer service - no delivery

I ordered my item the middle of august and was told would take 2-4 business days, it's the last week of august, and i called partswhse and now they're telling me it will arrive approximately the middle of september. i never received an email with follow up on order and time of delivery -this is very bad customer service

25 August 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We’re sorry for the delay and lack of updates. Please reach out to our customer service team with your order number so we can review this right away.

Rated 1 out of 5 stars

Service is much to be desired

I ordered two O-rings for a nail gun o 8/16/25. After not receiving them, I called to be informed the items are due to be shipped on 9/1/25. Their communications with the customer after the sale sucks. If the parts aren't in stock or on backorder, simply let the customer know. I will never order anything else from them.

21 August 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We appreciate your feedback. At the time you placed your order, the parts were listed as “Usually ships in 7 business days.” Our customer service team reaches out only if the expected availability window has passed without shipment, which is why you weren’t contacted sooner.

We understand the importance of timely updates.Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Perfect match

The part I purchased was an igniter for a GE XL44 range/oven. The part fit perfectly and corrected the problem. The important part was the electrical plug, which matched perfectly. Making the installation simple and easy.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site. Wonderful information on compatibility with various models.

8 August 2025
Unprompted review
Rated 3 out of 5 stars

Not a great experience

I thought I was ordering from a Canadian company because it said it would be delivered by Canada Post-should have checked further as it was coming from the US. I wanted to avoid replacing a palm sander, but could only find the replacement sander pad on this site. Ordered it and a vacuum adapter. Both were compatible with my sander according to the site. After waiting a number of days I got an email that the item was on back order from the supplier (I thought they were the supplier). I responded that if it wasn’t shipped within a few days I would need to cancel. Right after sending my email I got a “shipped” notification. Waited…and waited…finally got it after weeks. Installed the sander pad (correctly). Within 2 minutes the pad flew off at warp speed-lucky that I had safety glasses on. And-the vacuum attachment is miles too small. I will note though that they have now fully refunded my purchase, which I appreciate greatly.

12 August 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We’re sorry for your experience. As soon as we were notified of the faulty part, we issued a full refund including shipping. We are a US-based company, and our full information is available in the About Us section of our website. Our team is happy to review product compatibility further to help ensure you receive the correct parts.

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