Ordered goods 29 Nov 23 - still not received anything despite numerous attempts to contact with no reply
Company replied
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See what reviewers are saying
We often buy from Party Pocket. They have a lovely range of stress / fidget toys at great prices. Our parcels always arrive before the expected delivery date and is always well packaged, often recyc... See more
Company replied
I've brought a lot of sensory toys from multiple sites over the years and party pocket is by far the best value for money! I ordered 25 items and all arrived exactly as expected, packaged well, and... See more
Company replied
Easy to order, kindly reminded me when they thought I had forgotten to collect my parcel. The business isn’t too big & this is a really good point for customers. Postage & packaging isn’t too expen... See more
Company replied
Company details
Written by the company
We are a retail toy and party accessories supplier based in the UK and have over 10 year’s experience working within this industry. We have a wide range of pocket money toys, fancy dress costumes and party accessories for both boys and girls, from pirates and astronauts to princesses and cowgirls.
Contact info
Unit 4B, Birch Mill Business Centre, Heywood Old Road, OL10 2QQ, Heywood, United Kingdom
- 0161 823 0451
- info@partypocket.co.uk
- partypocket.co.uk
Although to look at these are exactly…
Although to look at these are exactly as described, but on the first day of playing with them , one has burst all in my car , not happy so she has took the mesh of second one to try and avoid it bursting .
Update .... the company offered me another one which they sent and this one is great up to now ,
Really pleased with the customer service , I couldn’t fault them .
8 October 2020
Reply from Party Pocket
Thank you Fiona, taking the time to leave us review. I'm really sorry that you received a faulty item. Please accept our apologies for any inconvenience caused. We will make sure that every product gets checked before posting. It’s important to us that our customers are more than satisfied with our service. Best Wishes Party Pocket
Second time of ordering and once again…
Second time of ordering and once again delighted. Items exactly as described, easy to use internet site, quick and efficient delivery.
1 October 2020
Unprompted review
Reply from Party Pocket
Thank you so much for taking the time to leave us such an amazing review! We are so pleased to hear that you are happy with the service, toys and our website. We look forward to serving you again. Best Wishes Party Pocket
Absolute amazing company
Absolute amazing company, great gifts & speedy delivery.
1 October 2020
Unprompted review
Reply from Party Pocket
Thanks Kelly for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service and the gifts! Best Wishes Party Pocket
Really quick delivery
28 September 2020
Unprompted review
Reply from Party Pocket
Thank you Veronica for taking the time to leave us a 5 star rating - it's much appreciated! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Items arrived very quickly & of good…
Items arrived very quickly & of good quality. Website easy to use. Very pleased with the service given. Thankyou
28 September 2020
Unprompted review
Reply from Party Pocket
Thanks Jean for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service and products! Best Wishes Party Pocket
Reply from Party Pocket
Thank you so much Deborah for taking the time to leave us a 5 star rating - it's much appreciated! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Excellent product and everything…
Excellent product and everything delivered quickly! Will def be ordering again!
23 September 2020
Unprompted review
Reply from Party Pocket
Thank you so much Nichola for taking the time to leave us such an amazing review! We are so pleased to hear that you are happy with the service. We look forward to serving you again. Best Wishes Party Pocket
Quick delivery
I didn’t expect to get order in few days I was pleased with way it had been packaged and I will definitely be ordering again thank you
21 September 2020
Unprompted review
Reply from Party Pocket
Thank you so much Judith for taking the time to leave us such an amazing review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes Party Pocket
Everything came perfectly intact and…
Everything came perfectly intact and shipping was fast. Everything is incredible considering how cheap it all is. I have really expensive fidget toys (for my anxiety) that are the exact same as the ones I’ve gotten from here and for a fraction of the price. Definitely recommend!!
15 September 2020
Unprompted review
Reply from Party Pocket
Thank you so much Jess for taking the time to leave us such an amazing review! We are so pleased to hear that you are happy with the service, fidget toys and prices. We look forward to serving you again. Best Wishes Party Pocket
Affordable loot bag fillers
Affordable loot bag fillers, lots of variety and speedy delivery. 5 star service
11 September 2020
Unprompted review
Reply from Party Pocket
Thank you so much Gemma for taking the time to leave us a 5 star rating - it's much appreciated! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
sent me wrong stuff
Really rude workers and sent wrong stuff including weed and fish hooks
9 September 2020
Unprompted review
Reply from Party Pocket
Hi Zoe, we’re sorry to hear and understand your disappointment. It’s important to us that our customers are more than satisfied and we always want to resolve any issues. I’m not sure how it is happened that you received fish hooks in your order as we have never sold them. We only sell toys, costumes and stationery for kids. As I can see that somebody from Party Pocket team has already called you and full amount for the order has been refunded. We look forward to working with you onwards and earn back your business. Best Wishes Party Pocket
Reply from Party Pocket
Thank you so much Imojene for taking the time to leave us a 5 star rating - it's much appreciated! Best Wishes Party Pocket
Super helpful when one of the items I…
Super helpful when one of the items I received was damaged, asking if I wanted a refund or the item resent, replacement came super quick too
8 September 2020
Unprompted review
Reply from Party Pocket
Thanks Rosie! We are grateful that you took the time out to leave us this wonderful review. We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Reply from Party Pocket
Thanks Sophie for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service and products! Best Wishes Party Pocket
Really good website with variety of…
Really good website with variety of items to choose from. Also, reasonable prices with good quality stuff. Very helpful and supportive staff. Will definitely recommend to everyone.
Thanks
14 August 2020
Unprompted review
Reply from Party Pocket
Thank you so much Uzma for taking the time to leave us this wonderful review. Your review means a lot to us. We take pride in knowing our customers are happy with their experience. Best Wishes Party Pocket
Reply from Party Pocket
Thank you so much Megan for taking the time to leave us a 5 star rating - it's much appreciated! We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
good delivery time product exactly what…
good delivery time product exactly what it said it would be. delighted.
11 August 2020
Unprompted review
Reply from Party Pocket
Thanks for your feedback, much appreciated! We are so pleased to hear that you are happy with the service. Regards Party Pocket
Amazing
Amazing. Quick delivery and the items were well packed. Perfect!!!
10 August 2020
Unprompted review
Reply from Party Pocket
Thanks Charlie! We are grateful that you took the time out to leave us this wonderful review. We are so pleased to hear that you are happy with the service! Best Wishes Party Pocket
Decent
not the best quality but its cheap so what can i expect:) still happy with my order
7 August 2020
Unprompted review
Reply from Party Pocket
Hi Shannon, we are grateful that you took the time out to leave us a review. Best Wishes Party Pocket
Satisfied Customer
Ordered items were delivered extremely quickly. Very pleased with products.
Many thanks
4 August 2020
Unprompted review
Reply from Party Pocket
Thanks for leaving us such a wonderful review! We are so pleased to hear that you are happy with the service and products! Best Wishes Party Pocket
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