The products arrived quickly. Very well packaged and protected during transport. The quality of the products is great. Wish - orders were processed faster, in this case I waited three weeks. Bu... See more
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Passione Toscana - Typical Tuscan Food&Wine E-commerce! Prodotti Tipici Toscani
Contact info
Via Firenze 5, 58100, Grosseto, Italy
- 0564 163 1006
- info@passionetoscana.com
- passionetoscana.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically replies within 1 month
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The service was impeccable
The service was impeccable, they delivered promptly even earlier than expected.

Reply from Passione Toscana
Great Tuscan shop
Great company, responsive, very good products. They respect the product, name and Tuscany. Order arrives quickly, nicely packed, with freezing bags to keep the products cool. Great customer service. On my 4th order already, I am hooked! Bravi ragazzi!

Reply from Passione Toscana
Simply amazing. Highly recommended.
Simply amazing. Extremely fast delivery.
The products are just great. I do not live that far away from my favorite place, Tuscany. But it is great to have such a nice online shop that delivers great Tuscan products to Munich and anywhere else. Throughout the year.

Reply from Passione Toscana
Great customer service
Fast delivery
Unfortunately one cheese got crashed during the delivery but this was not the fault of the shop but rather the fault of the carrier. The customer support helped we very fast and friendly.

Reply from Passione Toscana
I ordered honey
I ordered honey. It is very good. I recommend, recommend, recommend. Five stars are too few for the Passione Toscana experience

Reply from Passione Toscana
Excellent food & fast delivery
Excellent food, fast delivery ! Extremely happy !

Reply from Passione Toscana
Everything's great!
Great customer service, great products and a wonderful selection of products!

Reply from Passione Toscana
Amazing products
Amazing products, fabulous environment, the highest quality of Tuscan food and wine products that I’ve seen so far!

Reply from Passione Toscana
Grazie per la deliziosa consegna
Grazie per la deliziosa consegna, la carbonara di guanciale e pecorino ha il sapore dell'Italia, la ordinerò di nuovo.
It was a pleasure to do business with this service, I was impressed with the quality of the delivered products, aswell as the fast and convenient process all through.
Some products I ordered were not in stock, I was kept informed and everything went down as planned to the date.
I can highly recommend ordering here

Reply from Passione Toscana
Top products, communication could be improved
The products offered are of high quality.
Damage occurred during shipping. The seller immediately offered a refund or a discount on the next delivery.
One aspect that was not so nice was the rather long delivery time of 24 days.
We only received information about the status of the delivery when we asked. Communication with the customer could (still) be improved.

Reply from Passione Toscana

Reply from Passione Toscana
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