Passione Vintage Reviews 

97
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Chanced upon this site. Bought a vintage Zenith El Primero. Giovanni was very helpful despite some difficulty in communicating. Watch arrived better and faster than expected. Plus a beautiful box to... See more

Rated 5 out of 5 stars

Purchased Omega Speedmaster Professional last week. Delighted with the watch. Looks even better in the flesh than in the photos. It arrived to Dublin in 4 days, quicker than expected. Really happy... See more

Rated 5 out of 5 stars

I bought from Passion Vintage a new vacheron costantin from the90's, through Chrono 24. As it was my first purchase of a valuable clock via internet, I was a little worried that something could go... See more

Rated 5 out of 5 stars

Extremely helpful staff, beautiful watches and more flexibility than normally displayed by a vintage dealer. I've never had a dealer respond in less than 24hrs, much less 12 everything was as promised... See more

Company details

  1. Watch shop

Information provided by various external sources

Passione Vintage è un sito di vendita online di orologi di lusso usati, revisionati e garantiti. Centro assistenza autorizzato per i marchi: Omega - Cartier – IWC - Jaeger le Coultre – Panerai – Longines - Baume & Mercier - Tag Heuer – Zenith – Hublot – Hamilton – Tissot - Eberhard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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4.9

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(97)

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Rated 1 out of 5 stars

cancellation of trade bid on Chrono 24

Hello, I have used Chrono 24 `s trade sale option to open my Patek Philippe Calavatra ref 3944 (only made ever in quartz). Passione Vintage made a bid through Chrono`s system, which I accepted. I then received from Passione Vintage the request to send over the watch. The next thing is that I received another message from Chrono 24 that the Passione cancelled their bid....Bad business Passione! A complaint is filed at Chrono 24, as this possibility to cancel a bid defeats the whole idea of a trade bidding system. Anyway, it does not show maturity, professionalism on the part of Passione Vintage.

26 September 2016
Unprompted review
Passione Vintage logo

Reply from Passione Vintage

First of all, let us say that your comment and your vote are absolutely inappropriate.
Your judgement comes only for the disillusion to haven't sold a watch that doesn't worth as much as you required. You didn't mention the fact that Chrono24's terms give to every part in the bid (seller /buyer) 14 days to make a step back if they are not sure about the transaction. You didn't write that we asked many times if your watch was a quartz model, furthermore you didn't answer to every single request.
What does it mean? It's simple.. and every watch's enthusiast knows it.
Quartz model cannot be valued as automatic watches.
The quartz watch has a lower cost and its mechanism requires a battery to ensure that the clock oscillator circuit is moving, and therefore marks the passage of time. Automatic watches have a higher cost, it is unlike the quartz movement, do not require a battery, thanks to the exploitation of the internal rotor motor to it.
You were trying to make an abuse hiding this fundamental information.
We are a serious and well-known jewelery and trade all over the world with several watch lovers and we never had problems with anyone. Your attempt went wrong. By the way, we have already informed Chrono24 about your dirt job.
Best regards.

Rated 5 out of 5 stars

Surprisingly smooth and easy

I never made a purchase of this magnitude online and therefore was rather wary approaching this project. Communication with Passione Vintage (Giovanni) was super easy and he was able to give me the needed trust to execute the transaction. Within 48 hours DHL approached me and once my Panera was through customs I could unpack the watch (it was packed with great care), which was exactly as presented by Giovanni. All went exactly how I wished it to be and I can only recommend to deal with Giovanni and his team should they have a watch you are looking for. Well done and thanks

16 August 2016
Unprompted review
Rated 5 out of 5 stars

Great customer care

I bought a Panerai for a great price from Passione Vintage and I received the watch in about two days. The watch was a little more than a year old, marketed as "almost like new" and the condition of the watch was good, only a few small dents on the case which you would expect on a 47mm watch that has been worn for almost a year. I will do business with them again in the future.

21 April 2016
Unprompted review
Rated 2 out of 5 stars

Buyers feedback.

Good communication but the clock wasn't working correctly. I had to send it for warranty repair. Away for 4 weeks.

3 March 2016
Unprompted review
Passione Vintage logo

Reply from Passione Vintage

Dear Customer, we are really sorry that you had a bad experience with your purchase.
What we want to say is that: when you buy a "new" product, you are under the producer's warranty and we are not responsible for a manufacturing defect. Longines took four weeks to shield the watch and send it back to you. This delay depends only from Longines support service.
We believe that your unsatisfaction depends most with your long waiting with the Manufacturer, that with our selling service. So, your negative review and two stars sounds a little bit heavy to us.
We hope that now every problem was solved and that you can be satisfied.

Passione Vintage Customer Service

Rated 5 out of 5 stars

Perfect Experience

I bought a watch to M. Giovanni Pillitteri. It was perfectly matching to the description. Shipping was quite fast with immediate tracking number. I will buy again to Passione Vintage. Thank You again.

25 September 2015
Unprompted review
Rated 5 out of 5 stars

Great Work Passione Vintage Team

I acqurie my first vintage watch from Passione Vintage. The who proesss from price consulting to arrival of the watch took less than 4 days (I'm Located in Hong Kong). That's very impressive! I have no hesitation in recommending PV to watch lovers.

24 July 2015
Unprompted review
Rated 5 out of 5 stars

Very Professional & Trustworthy

I found Passione Vintage on Chrono24. While they have a good track record on Chrono24 and there is evidence of an impressive brick & mortar store I was still a bit skeptical.
I contacted PV and was immediately put in touch with Giovanni. Customer service and communication was generally pleasing and he catered to my every request including extra pictures and detailed answers to every question that I had - this was crucial in building trust. I negotiated a price I was comfortable paying.
I sent the payment via wire transfer and as soon as PV received the funds, I received a DHL notification about shipment. The watch was with me within 48hours arriving on the weekend which was a pleasant surprise as I expected it to arrive on Monday. In totality it took about 5 days to complete the transaction from initial contact to receiving the watch.
My only negative would be that the watch had a scratch or 2 that I wasn't made aware of although I specifically asked - which I find is a standard practice of sellers to over inflate the aesthetics of a used time piece. It was in great condition and I am happy with my purchase and the process of the transaction.
I wholeheartedly recommend Passione Vintage without reservation and will contact them 1st upon my next watch purchase.

20 July 2015
Unprompted review
Rated 5 out of 5 stars

Great Experience

Extremely helpful staff, beautiful watches and more flexibility than normally displayed by a vintage dealer. I've never had a dealer respond in less than 24hrs, much less 12 everything was as promised and better. Would buy from this team again.

5 July 2015
Unprompted review
Rated 5 out of 5 stars

Above expectations!

Chanced upon this site. Bought a vintage Zenith El Primero. Giovanni was very helpful despite some difficulty in communicating. Watch arrived better and faster than expected. Plus a beautiful box to go with it. Would recommend others to give them a try.

Best, Marcus (Singapore)

23 May 2015
Unprompted review
Rated 3 out of 5 stars

Good service, fast transaction, watch not in good state

- Purchased a used watch for about 4000€
- My inquiries (email and phone) were answered quickly and satisfactory
- As soon as I transferred the money (Paypal, visa etc.) I received the DHL tracking code for my shipment (Palermo Italy to Germany)
- DHL was fast, 2 days later I received the watch
- Watch included proper certification, extra steel bracelet part and original wooden box
- Watch itself was in bad shape (not as advertised), had to be sent for a complete! service for another 1000€ (all in all the price is still very good)

19 May 2015
Unprompted review
Rated 5 out of 5 stars

simply perfect

I bought from Passion Vintage a new vacheron costantin from the90's, through Chrono 24. As it was my first purchase of a valuable clock via internet, I was a little worried that something could go wrong.
On the contrary my experience was great: fast delivery, on time communication and, more important than everything else, no surprise at all with the watch.
Giorgio (Milano - Italy)

23 March 2015
Unprompted review
Rated 5 out of 5 stars

Very helpful - Recommended!

IWC Big Pilot

I recently bought a Big Pilot from Passione Vintage. They were very helpful and provided answers to my questions as well as sending me additional photos. I have found that many other sellers are often NOT so helpful.

The payment was simple (with many payment options), and the shipment was very fast, arriving in 2 days, and the watch was safely and securely packaged.

I'm very pleased with the watch. The condition is very good and exactly as described.

I recommend Passione Vintage (and Valeria) to anyone looking for their next watch.

20 March 2015
Unprompted review
Rated 5 out of 5 stars

4,5 stars, i am satisfied and will buy again at Passione Vintage

The Rolex has been advertised as condition 1 and that is nearly true, but it would be better to mention the scratches an the bracelet and the dust on the outer box, so the watch is between 1 and 2. Delivery and payment were perfect. Communication was very fast and kind. I can recommnend Passione Vintage as a trustful shop. And not to forget for this watch in condition 1-2 the price was good.

21 December 2014
Unprompted review

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