Passportvisarush Reviews 

105
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, most reviewers were unhappy with their experience overall. Many customers felt misled by the website, believing it was an official government site for passport applications. Reviewers frequently reported paying significant fees for services that simply involved filling out forms available for free elsewhere, or for document preparation that they still had to submit themselves. This led to frustration, with some feeling they wasted money on services that did not process their actual passport applications. However, some customers also noted the company's service was efficient, fast, and professional, especially for urgent requests. They appreciated the staff's knowledge and politeness, and that the company provided transparent updates and clear information regarding fees and timelines. Some found the pricing reasonable for the convenience and stress reduction offered.

What people talk about most

Service

Customers had positive experiences with service, often praising the company for handling logistical hassles... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing dissatisfaction, stating they... See more

Payment

People report negative experiences with payment, often feeling misled about what they are paying for. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An emergency in the family abroad struck me when my passport had expired and I was very distressed. This team handled my urgent case with amazing speed and such warmth .They processed my application-... See more

Rated 3 out of 5 stars

I was once very reluctant about going to the-government offices and standing in line for hours just for getting my travel papers.This company takes care of all the paperwork without any hassle while... See more

Rated 3 out of 5 stars

Totally saved my trip! Was stressed about my visa but they handled everything fast. Professional and worth the fee for the peace of mind.

Rated 3 out of 5 stars

This is the first time that I realized that I required a transit visa due to a long stopover during my journey to Asia. Luckily, I turned to this company, and they got me the appropriate permission i... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

105 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(105)

104 reviews in the last 12 months

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Rated 3 out of 5 stars

Smooth Experience During peak Season

It was a time when everybody is applying at one and the office dealing with passport are swamped by requests. But this firm managed to process my documents very quickly. It is obvious that they have great contact and good system for handling large number of applications. The are the best in their field.

25 June 2026
Unprompted review
Rated 3 out of 5 stars

Perfect Turnaround for Transit Visas.

This is the first time that I realized that I required a transit visa due to a long stopover during my journey to Asia. Luckily, I turned to this company, and they got me the appropriate permission in less than 48 hours. They know everything regarding transit visas. This helped me not to get stranded at the airport.

7 July 2026
Unprompted review
Rated 3 out of 5 stars

Reliable Business Partnership.

Our consultancy often sends engineers overseas at very short notice. Passport Visa Rush has become our partner in all of our corporate travel matters, and they've been absolutely superb. They know how important it is in business situations to have something urgently done. It is reassuring to have such a reliable company in our corner.

30 June 2026
Unprompted review
Rated 3 out of 5 stars

Handled Multi-Destination Visas Perfectly.

The summer trip was such that I needed to visit three different countries, all of which required me to have three different tourist visas. These people were brilliant in arranging the whole thing and ensuring that at no point would I lack my passport. It’s a big relief seeing the three stamps in my passport.

12 December 2025
Unprompted review
Rated 3 out of 5 stars

Professional Help for Expats.

Staying away from your country is a difficult task when it comes to managing the updating of documents. Passport Visa Rush made the passport renewal experience hassle-free from abroad. They managed all the logistics in such a way that my legal status was maintained. They offer an important and effective service to the international expatriates.

4 July 2026
Unprompted review
Rated 3 out of 5 stars

Solved a Lost Passport Crisis.

I had just lost my passport when it was time for an important international trade fair. Passport Visa Rush took prompt action in providing me with an emergency passport right away. Because of their quick actions and helpful instructions, the disaster of losing my passport was kept to a minimum. I was able to attend the fair and represent my company there.

3 July 2026
Unprompted review
Rated 3 out of 5 stars

Prompt Communication and Updates.

The worst feeling one could ever experience is that of uncertainty about their passport. This company was very transparent with me because they informed me of everything in advance via email. I did not have to call them asking for any information. This makes my life much easier. I will definitely be using them again.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a Scam company that makes it…

This is a Scam company that makes it look like the US Government site. Down in the bottom of the page way below the "APPLY NOW button is a disclosure.

Total BS. You fill out your passport form online and they send it to you to print and MAIL. Total Scam.

On top of that there a several of these companies that boost the ad so they are on top.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

Highly Secure Document Handling.

Having to send my original ID documents via postal service is quite a nerve-wracking experience, but I was assured by the security that their track-and-trace system offered me. I got instant notifications whenever they received my passport, processed it, and sent it back. The best part about it was that my passport came in perfect condition.

1 July 2026
Unprompted review
Rated 3 out of 5 stars

Navigated- Complex Regulations Easily.

In my case, the move was for retirement and I had to legalize a ton of documents. The group helped me navigate all the intricacies with complete mastery. They knew precisely what ,needed to be done regarding apostilles and visas.Without their meticulous approach, I would not have been-able to pull off this big-change in my life successfully.

1 July 2026
Unprompted review
Rated 3 out of 5 stars

Fantastic for Group Travel.

Getting visas for all of us was proving to be a daunting task but fortunately Passport Visa Rush sorted things out seamlessly. They managed our documents and updated me on our group’s situation.Our passports were delivered to all of us on time before-our trip.Group ,traveling-became very easy with them.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Total SCAM company

Total SCAM company! Do NOT use this 'company'!
They charge $104.98 for a FREE form that is on the US Department of State's website. Then they want to charge customers a 2nd fee for processing the request. Again, don't fall for these SCAMMERS!

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam , price is the same of the official application. They are just generating a form ! Scam this can all be done for free on an official website! Avoid !! And they don’t refund when they did nothing ! This is a misleading website

19 June 2026
Unprompted review
Rated 3 out of 5 stars

Our marriage would have been ruined!

Our marriage would have been ruined by having to cancel our honeymoon plans due to the damage done to my husband’s passport only-three weeks before our departure. Passport Visa Rush came to our aid and provided us with a replacement within -no time. We would like to thank them for their quick and effective service.

30 June 2026
Unprompted review
Rated 3 out of 5 stars

Passport Visa Rush was recommended

Passport Visa Rush was recommended to me by a friend, and even then, they managed to surpass my expectations. The speed with which my application process was completed was simply amazing, and they constantly updated me via text messages, hence I was always aware of what was going on. They are professionals indeed.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

No More Standing in Lines.

I was once very reluctant about going to the-government offices and standing in line for hours just for getting my travel papers.This company takes care of all the paperwork without any hassle while you can just stay comfortable at your place. Convenience is just one factor; their lightning fast process speed is what makes them outstanding.

27 June 2026
Unprompted review
Rated 3 out of 5 stars

Friendly Staff and Great Results

While I was apprehensive about posting my passport to the post office, their procedure made me feel very comfortable and relieved. They were extremely professional in how they dealt with me on the phone. I received my passport back in good condition with the proper visa placed in it. Thanks for the great relief and excellent service!

26 June 2026
Unprompted review
Rated 3 out of 5 stars

Honest and Transparent Service

I like the fact that this company was so clear about the fees and the time required for processing. No bait-and-switch tactics or any hidden-costs were involved; they provided a realistic time frame and beat it by two days. It feels good to work with a company that can be trusted to deliver on what it promises.

25 June 2026
Unprompted review
Rated 3 out of 5 stars

Stress-Free Vacation Planning

Making arrangements for travel can be quite hectic, and the last thing one needs to worry about is their visa approval. Passport Visa Rush made everything easy for me. All they needed was the necessary list of documents and took care of everything else smoothly. My-approved visa came much earlier than anticipated.

17 June 2026
Unprompted review
Rated 3 out of 5 stars

Exceptional Customer Support Team

What surprised me the most was the care taken by their customer support team. I reached out to them with queries related to my tourist visa, and they solved all my queries in a patient manner. They went through my application in detail to make sure there are no errors at all. Hardly ever have I come across such dedication in customer service before.

21 June 2026
Unprompted review

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