Waiting almost a month now for my order - was not aware that these were sent from China so god knows when it will arrive and what quality it is. Contacted customer service but no reply. I imagine even... See more
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I ORDERED A COUCH IN AUGUST 2025 THE ORDER NEVER ARRIVED. I EVENTUALLY REQUESTED A REFUND WHICH THEY SAID THEY WOULD DO. IT IS NOW FEBRUARY 2026 AND I STILL DON'T HAVE MY MONEY OR ORDER. THEY... See more
NEVER EVER USE THIS COMPANY IF YOU WANT THEM TO HELP YOU LIQUIDATE YOUR COMPANY!!!!!! After using them I’ve had investigations from HMRC, Insolvency , PAYE……you name it!!!!! DO NOT USE THEM!!!!!
Absolutely brilliant this is the third time I have ordered and the quality of clothing (boys) received was absolutely fantastic. Looked brand new, true to size and clean. No musty smells. Packaged bri... See more
Company details
Contact info
3 rue urgain, 64990, Saint Pierre d'Irube, France
- 09 70 24 04 27
- support@patatam.com
- patatam.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Order 13 items from Patatam and every…
Order 13 items from Patatam and every item was immaculate and like new. Delivery was a lot sooner than expected. Excellent service...will definitely be ordering again. Thank you
Very pleased with my purchase
3 new (to me anyway) pieces to wear for a great price, all clean & correct size. Very pleased.
Clothes I ordered were size 12 and very…
Clothes I ordered were size 12 and very small. I've been unable to return as there appeared to be no viable system to return so I've given to charity shop. Complete waste of time and money

Reply from Patatam
Very good quality
I recommend
Very fast delivery. All items as described. I recommend Patatam
Thanks
Took advantage of the 75%off sale on boxing day. I guessed it would take a little longer to arrive (about a week) given I too was off work :). Got 16 items around £30 and couldn't have been happier. My second order so far and no doubt I'll be back. Thanks
Just received my latest order
Just received my latest order. Absolutely delighted with 2 dresses and 4 tops for less than£17. Excellent quality, nicely packaged.would highly recommend this company
Exactly as described
Exactly as described, nice packaging and quick delivery, will be ordering agsin
Horrendous customer service and ridiculous delivery times.
If I could give no stars I would.
The website is easy to navigate, I purchased a small amount of clothes for my daughter to begin with as I had never heard of the website before and am always wary. 6 days later, no sign of clothes, have sent various emails asking what's going on and they haven't yet bothered to reply.
The 48h dispatch on their website is false advertising.
Will not be using again.

Reply from Patatam
No response for multiple days but good once I got through to Customer Service
Ordered clothes 3 days ago. I've had no confirmation email. The order is still validating on the app and I've had no response from them, despite trying to contact them via email, Facebook and Instagram. Terrible customer service.
Edit. When I eventually got through to their customer service by phone, the person I spoke to was very helpful and put a rush on my order. I had conflicting information about why I wasn't getting a response though from him and whoever handles their emails. Clothes were good quality, easy to return items that didn't fit and received a refund for those items in a timely manner.

Reply from Patatam
My parcel arrived quickly and the…
My parcel arrived quickly and the clothes are in great condition.
Great
Ordered 2 tops and they were both as good as new.. Fantastic condition
Thank you
lovely clothing
The clothes arrived well with the estimated time frame.
Very clean, in immaculate condition.
I will definitely order again
Arrived very quickly and super…
Arrived very quickly and super condition as ever, love it!
Great company
Great company, quick and easy to use, no fuss, highly recommend.
My jeans were perfect thank you
My jeans were perfect thank you. Exactly as described with good delivery time. I will certainly buy from Patatam again.
Good quality low prices great
Very happy with your website
Very happy with your website. Thank you very much .😊
Good quality clothing at very…
Good quality clothing at very reasonable prices, plus quick delivery makes Patatam number 1 in my book.
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