Patencials Reviews 36

They kindly accepted to changed my shipping address once my order was already in process. Prompt reply and really professionals. Thanks.

Amazing, very responsive to my emails and very understanding. The clothes are very nice and comfortable.

Very professional service & very prompt will definitely be ordering again.

Delivery was efficient and no issues. Sweats look exactly as shown and are very good but I will say one thing is the quality is slightly lacklustre. They feel somewhat, cheap, which for the price that was payed, I’m not sure is right. Don’t get me wrong they look good, and the quality isn’t really an issue. I’d just say if the price is this high, the quality should match. Or if the quality is this low, the price should match. Overall, nice pair of sweats, comfortable, looks good, just feels, cheap when worn.

love it save for money

Patencials has become my favorite running sports brand clothing to wear and is due to multiple things such as their incredible customer service, they are super quick to respond to all emails and super helpful for all issues I had with returns and orders. The quality of the clothing is also the best I have worn and for a great reasonable price. I have become a huge fan over the last few months and their drops are only getting better each time.

Quick shipping and great customer service

Amazing customer service. Fast replies, clear communication, and a real willingness to help. Everything was handled perfectly — irréprochable from beginning to end. This level of care really stands out.

Their clothing looks super cool!! I have ordered on the 28th of november and received it on the 16th of January. There was something wrong with a shirt so they emailed me and gave me the choice to upgrade my item for free. After a few weeks that same item also had a problem so I have asked for my money back(I haven’t received it). The delivery took ages and it seems like they don’t even have an idea on an estimated delivery time. They said multiple times “it wil be shipped this week” but every time it wasn’t shipped that week. The quality is SHIT my friend wore the shirt 1 time and the design is already letting loose. I have tried to mail them about it but I haven’t gotten a reponse.

Hoodie looks great! Quality is decent on first inspection. Had to return as it was a bit small, too short and the arm cuffs were very tight (I have skinny wrists myself). FYI, I’m 180cm and ordered a small - this is a size which almost always fits me in a hoodie like this.

Delivery is long and expensive.

I’ve had a good experience with the customer service when requesting a return - no AI nonsense. Also, they respond quickly on social media.

The products are honestly amazing, excellent quality, great fit, and premium feel. You can really tell a lot of care goes into the design and materials.

There is still some room for improvement when it comes to shipping times and order processing, but in my experience, their customer service has always tried to help and find a solution, especially through Instagram, where they are responsive and transparent.

I’ve had a couple of different issues in the past, both related to payments and shipping, and although it sometimes took a bit of time due to what seems like a high volume of requests, everything was eventually resolved fairly and professionally.

It’s understandable that response times can be a bit slower given the demand, but what really matters to me is that they take responsibility and always work towards a solution.

Overall, great products and a brand with a lot of potential. I’ll definitely keep supporting them.

Couldn’t fault the brand at all!

Great service, always there to support if there are any issues with delivery

Product quality is high, feels good when running and looks great too

Good versatility with their products and designs so always feel like I can keep coming back for more

Such a great company. Although the shipping took a while to get to the U.S. But all the products are in great materials and high quality. I would 100% recommend others to purchase with confidence!!

Cool designs! Not sure about quality and durability of te products…

Poor quality for the price point. Long shipping times. Very disappointing.

Real good quality kit. Ordered on 2 separate occasions now and had no issues with shipping or delivery. The only improvement I would add is more pockets to the shorts

The company isn't shipping any goods and isn't responding to my order inquiry. It's simply a scam! I strongly advise everyone not to buy from them; you won't receive anything!

Ordered my items end of november and still didnt receive the goodd. Tried to make contact through email and instagram and no replies were given. When is my order arriving?!?

Fantastic brand, great quality and after an issue with the early access email they acted quick which led to me being able to get the top I was waiting for!

Never had a problem with my ordering experience, and extremely quick with responding to questions.