MicroGenDX Reviews 346

Fast and easy. Did it on my own time.

those guys are fast & accurate!! best service but also expensive but when it comes to your health....

I’ve been suffering with UTI symptoms for over 6 months. I was referred to four different doctors and have taken multiple lab tests that all came back negative. I was suffering daily with no answers. A specialist referred me to MicroGenDX. The process was super simple and the results were fast. The test showed I had a biofilm in my bladder and six strains of bacteria. This test provided me with not only peace of mind, but more information that four doctors and standard multiple lab tests could. I finally have an answer to all my symptoms and am being treated. Extremely grateful for MicroGenDX!

Fast, detailed and accurate! MicroGenDX blows away hospital and traditional testing. I'll use again if/when needed

Outstanding service. Top notch experience.

It’s approaching 72 hours and I still don’t have results when they were promised in 24 hours. At first my portal said they were in progress and now that disappeared and I can’t download anything and I have no idea where my results are and I emailed the company and no response.

It was easy to order and the results were fast!

I took the Sinus Key test to try to figure out why I am getting recurrent sinusitis. The test results came back quickly. The report was easy to read. I would have been happier if it was easy for me as a patient to figure out how to set up a consultation with a physician to interpret the results.

I cannot recommend MicroGenDX enough. For years I’ve struggled with chronic sinus pain and infection, but every CT scan came back “normal.” Despite the debilitating symptoms, my doctors dismissed my concerns and refused to look deeper. Out of desperation, I did a sinus culture swab with MicroGenDX — and finally got answers.

The results showed both fungal and bacterial overgrowth, with fungal being the dominant issue. While my Western doctor disapproved of the report and would not prescribe treatment, the data empowered me to take matters into my own hands. I researched the specific pathogens identified and began a targeted natural protocol using essential oils known to inhibit these microbes.

The difference has been life-changing. I’ve experienced about an 80% improvement — reduced facial pain, no more constant sinus odor, and finally a sense that my body is on the path to healing. I am still following an aggressive protocol, but I finally feel hope.

If you’re struggling, feeling dismissed, and know deep down something isn’t right — trust your gut. MicroGenDX gives you real, science-based answers when traditional tests fail. Your body will tell you when it’s unwell, and it will also let you know when it’s healing. This test was the turning point in my journey.

It’s the only culture I’ll use to test my urine now. Multiple hospital cultures never show anything - come to find out I have an embedded ecoli infection.
It’s my go to urine culture

The kit came guickly, instruction were easy. The results were received quickly.

My test kit arrived a day later than it should have, but I doubt that was Microgen's fault. Other than that, everything was smooth sailing. I was surprised to see that the level 2 testing turnaround is now only 24 hours as opposed to the 5 days I had been anticipating. Phenomenal company, great lab and great scientists. They found a latent infection that doctors have not been able to uncover in the last 4 months. I knew I had the symptoms, and Microgen confirmed my intuition was correct. Now I know who the enemy is and can finally work with my integrative doctor to eradicate it.

Oh, and I interacted with Marlon in customer service two or three times via email with questions. He was very helpful and always got back to me in just a few hours.

I've got nothing but good things to say about this company. Thank god they exist for all of us who have been suffering with no answers. Thank you all so much!!

Great experience. Got the kit and the test results very quickly. Highly recommend.

Fast, efficient, and accurate. Identified the problem. Also courteous service over the phone. Will definitely use this lab again if needed.

I’m impressed both with product and with the customer service I received when I had a question about my order.

After dealing with a UTI for 8 months, I presented my urologist with my test results. I had a different bacterial load than what was first found months ago. I actually have 2 different strains not in the original culture. Finally, I feel like I'm addressing an issue that I think was there all this time, but not showing up on the standard cultures. I feel there is hope after 8 miserable months.

I ordered the wrong test but the information on the MicroGenDx was confusing. They did refund my money.

I am so grateful to MicrogenDX! I was told that my issue was just IC, but with a confirmed PCR and antibiotic sensitivity report I was able to get the real issue resolved.

Absolutely saved my life. I’ve been suffering all summer in ER’s and then my amazing specialist found your company and I’ve begun antibiotics that align with the positive strains of your test. We are so grateful!!!! Beyond!!