Patio Black Spot Removal Co LTD  Reviews 3,422

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting how well they remove black spots and restore surfaces to their original condition. Many people are impressed with the quality of the products, highlighting their ability to rejuvenate old patios and stone, making them look new again. The delivery service is consistently described as quick and efficient, with many orders arriving promptly. Reviewers also appreciate the positive user experience, finding the products easy to apply and the ordering process straightforward. The overall service provided by the company is highly regarded, with customers commending the professionalism and helpfulness of the staff. However, some customers also noted issues with delivery, mentioning instances where products were not received or were redirected without notification. A few people felt that the product did not completely remove black spots in all cases, even after multiple applications. Additionally, some reviewers expressed concern about the strong bleach-like smell of the product and its potential to damage clothing or grass, despite being advertised as safe.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise its effectiveness in... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with how products restore... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the product's ease of... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Black Spot Removal Company has a great range of products available for the horrible 'blackspot' which blights our patios, terraces and steps. We have always used the Remover for natural stone, w... See more

Rated 5 out of 5 stars

Really awful patio which l thought l would have to replace. Black spot removal used, hey presto back to its original condition. After first application l could see the stones changing colour in the fi... See more

Company replied

Rated 5 out of 5 stars

Product arrived quickly. It's easy to apply with a Hozelok 5l sprayer but it ruins shoes and trousers so wear ones you don't care about. It works very quickly but some algae or white spots need a blas... See more

Company replied

Rated 5 out of 5 stars

We ordered Black Spot Remover for artificial stone (in this case porcelain). The patio looks like new after one application. All the black mould taking hold over the last couple of years has gone. Cle... See more

Company replied


Company details

  1. Cleaning products supplier

Information provided by various external sources

The Patio Black Spot Removal Company Ltd was established to provide a specific answer to a specific question... “How do you remove those hideous black spots from your garden patios and pathways?” Answer: Use our two-part Patio Black Spot Removal system! With 35 years of experience in the stone cleaning and restoration industry, The Patio Black Spot Removal Co Ltd specifically formulated the 'Patio Black Spot Remover' to restore the original colour of your stonework, resolving this problem once and for all.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic advice from this company last…

Fantastic advice from this company last year, there service has been outstanding along with their products

11 February 2026
Unprompted review
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Russell

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

…Excellent product and Customer service.

The monumental black spot remover was excellent on my garden statue and Amy from customer service dealt with my technical query in double quick time.You need to follow the personal protection information provided and never spray if there is a breeze.I wish I could include before and after photos,but be assured this product certainly does what it says with no need for scrubbing or power washing.I would give 6 stars if I could.

6 February 2026
Unprompted review
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Margaret

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery. Haven’t used it yet but hopeful it will remove the spots!

12 January 2026
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Margaret

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Cleaned up our flags like new again and…

Cleaned up our flags like new again and so easy

5 January 2026
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Neil

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

This stuff really works!

This stuff really works! We applied it twice to a black spot on the patio after we had tried everything else without success, and now it is completely gone. No scrubbing required either!

19 January 2026
Unprompted review
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Phil

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Patio Black Spot Removal Co LTD

As I have previously stated, Patio Black Spot Removal and the related continued treatment has kept my patio paved areas pristine. As advised by the Compny, I shall continue to use their product to keep that surface quality.

30 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Mr Tunley

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Expensive but the best product on the…

Expensive but the best product on the market.

22 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Clive

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Very good quick delivery

Very good quick delivery

28 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Peter

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and service.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Great product

Great product - really brought my Indian Sandstone back to life.

22 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Mary

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Customer

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Excellent product from trail blazing…

Excellent product from trail blazing company

Always delivered promptly and in good condition

17 December 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Dr Hughes

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 2 out of 5 stars

Works, but very, very slowly

We had rust marks left by some scaffolding on the patio. After trying a couple of other products with no luck, I came to this. Poured on the slabs as per the instructions. Took an entire tub and several days of applications over a couple of weeks to even see it fade. It has now faded but still visible unfortunately.

11 December 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Hi Simon, thanks for taking the time to leave a review on Go Ferrous. Due to the cold weather we had over the festive period, the product is unlikely to work very well in such cold conditions. We would recommend giving Go Ferrous a go when the temperature warms up.
Regards,
PBSR Team

Rated 5 out of 5 stars

Great product

Great product. Quite expensive but well worth it because it is so efficient. I have never used a product that restores stone so completely . Our 30+ year old sandstone comes up like new, no more black marks.

11 December 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Claire

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Patio black spot is the ANSWER to…

Patio black spot is the ANSWER to having a brilliant looking patio and paving

13 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear David

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Great company service excellent

Great company service excellent

11 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Peter

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the service.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Delivery was as scheduled

Delivery was as scheduled. Purchased early in preparation for jet spraying in spring. I have use product before and it’s good but is quite pricey.
I haven’t used the rust remover yet so can’t comment.

6 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Keith

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Fantastic service

I ordered go ferrous Initially but it didn’t solve my stain. I left a review stating this and then the company contacted me. As a result they sent me another of their products, which arrived in under 24 hours, patio black spot remover for artificial stone and this has mainly worked - I will need to give it a couple more treatments to completely remove stains - but a significant improvement. I am very happy. Would 100% recommend this company - service is above and beyond expectations.

17 December 2025
Unprompted review
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Linda

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the service, product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Black spot

Arrived quickly.

30 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Russ

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the service.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

excellent product

excellent product

28 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Nick

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Great product

Great product to clean the black spot from the patio. We have used it before and this is a repeat purchase.

25 November 2025
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Lucy

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look