Paula Barwell - Not Just Travel 

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Company details

  1. Travel agent

Written by the company

As a Personal Travel Consultant, passionate about travel, I handle every aspect of my customers' holidays or trips. From the flight to the booking of the hotel to the private transfer, the activities, any guided tours, airport parking, travel insurance... the list goes on. Spending time researching, shopping around might not always be the best use of your time. I can do all that for you. Coupled with industry knowledge, connections, and travel experience I can save you stress and time, not only in the planning of the trip but across the whole booking experience. Whatever the destination, size of group or preferences for the trip, I have the knowledge to be the one-stop-shop which makes it highly convenient for you whatever your preferences are.


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Rated 5 out of 5 stars

5 Star service!!!

Paula organised everything for us, from flights to hotels, private transfers, and more. Nothing was too much trouble! We would highly recommend Paula to plan and organise your next holiday.

6 June 2025
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thanks for your lovely review , it was my pleasure to work with you xx

Rated 5 out of 5 stars

Perfect Mexican Holiday

Exceptional Service – The Perfect Mexico Getaway!

We can’t thank Paula enough for organising the most incredible holiday to Mexico for our group of 10! From the very start, she took the time to understand each of our needs and preferences, ensuring every detail was perfectly tailored to suit everyone.

Her knowledge, professionalism, and attention to detail made the whole process seamless and stress-free. She found the ideal destination, accommodations, and activities that suited all our different interests, and everything ran smoothly from start to finish.

If you’re looking for someone who truly listens and goes above and beyond to create the perfect holiday, we highly recommend Paula. We couldn’t have asked for a better experience—thank you for making our trip unforgettable!

14 February 2025
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thank you so much Jackie for your wonderful review, it was really a pleasure working with you all and I'm thrilled that you all had a wonderful time xx

Rated 5 out of 5 stars

We booked our honeymoon with Paula

We booked our honeymoon with Paula and had the most amazing trip. Paula helped us from the very start as we were not sure where to go when we were planning (amongst planning a wedding too)! We gave her a list of things we wanted from our trip and she offered many ideas - eventually we decided to spend two weeks travelling Sri Lanka. Paula had lots of suggestions and knowledge about the trip and routes we could take. We couldn’t have imagined a more amazing holiday and we are so thankful to Paula for this. Paula checked in with us in the lead up - ensuring we had all we needed. She also checked in before/during our trip which we really appreciated. We asked for some advice when we were there and she responded straight away. This was a big trip that involved lots of travel to various places and multiple excursions every day, so having Paula manage all of this for us took all the stress away. All we had to do was turn up and enjoy ourselves, which we very much did. Thanks so much Paula, we will be booking with you again! Gwenan and Frazer x

3 February 2025
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thank you Gwenan and Frazer so much for your wonderful review. You were a pleasure to work with and I am thrilled you had the amazing honeymoon you deserved ! xx

Rated 5 out of 5 stars

Paula was very helpful and responsive…

Paula was very helpful and responsive to questions. The golf break she selected for me was perfect, I definitely would recommend booking with Paula and will be using her again for future breaks.

8 October 2024
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Many thanks for your lovely review Jakki, it was my pleasure and I'm very pleased you enjoyed your trip

Rated 5 out of 5 stars

We recently booked with Paula for a 10x…

We recently booked with Paula for a 10x night holiday in France, everything went perfect from enquiring through to getting home, all check in , documents all sorted
We even stayed at a place Paula had picked and it was brilliant .
Highly recommend and will certainly be booking our next one with Paula.

3 June 2024
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thanks Andy for your lovely review, it was my pleasure to help you . Look forward to hearing from you again soon 🙏

Rated 5 out of 5 stars

Palma Majorca

Paula took the time to find the right trip away for my daughter and myself. Nothing was too much trouble.
Very helpful in replying to all questions regarding flight times, transfers and type of hotel we required.
Looked into things thoroughly for us.
She took the stress out of organising a holiday for ourselves.
Our hotel was a fabulous boutique hotel in the middle of old Palma. Central to everything. The staff were superb.
Wouldn’t hesitate to use Paula again

The staff were superb

6 June 2024
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thank you so much for our lovely review, so pleased that you and your daughter had a lovely time away together x

Rated 5 out of 5 stars

Thank you

Thank you, Paula, for arranging our city break to Rome. The whole trip was absolutely fantastic. Paula listened to our ideas and preferences, to create our perfect trip. We really appreciated Paula’s advice on location and places to stay, too. So lovely to have someone organise everything for you!

3 May 2024
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thank you so much for your lovely review, so pleased you and a lovely trip away x

Rated 5 out of 5 stars

First family holiday

We booked our first family holiday with Paula giving a very wide brief of “luxury but something for babies too” and wow did she deliver! She sent through a number of options and then took time to discuss each one over the phone in more detail, with great patience for my indecisiveness, open to feedback and honest with her own thoughts. The deal she found us was fantastic value for money, she was constantly on hand for questions and helpfully checking us in and liaising with reps on our behalf so as we could fully enjoy our time. We absolutely recommend Paula and will definitely use her again!

5 June 2024
Unprompted review
Paula Barwell - Not Just Travel logo

Reply from Paula Barwell - Not Just Travel

Thank you so much for your lovely review. Thank you for entrusting me with finding your first family holiday, I'm thrilled you had such a wonderful time and look forward to hearing from you when you plan your next trip ! x

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